PROVIDENCE SOUND HOMECARE & HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 82%
4200 6TH AVE SE STE 201 LACEY, WA 98503
360-459-8311
Data date: Jan 17, 2024
The Most Important Data about PROVIDENCE SOUND HOMECARE & HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PROVIDENCE SOUND HOMECARE & HOSPICE is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave PROVIDENCE SOUND HOMECARE & HOSPICE a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 12/01/1978. The agency costs LESS than the average agency nationally. The agency serves 105 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PROVIDENCE SOUND HOMECARE & HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PROVIDENCE SOUND HOMECARE & HOSPICE
Data as of Jan 17, 2024
Address:
4200 6TH AVE SE STE 201
LACEY, WA 98503
Medicare Provider Number: 507004
Participating in Medicare Since: December 01, 1978
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 89%
DTC Performance for PROVIDENCE SOUND HOMECARE & HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for PROVIDENCE SOUND HOMECARE & HOSPICE.
Home Health Care Services
PROVIDENCE SOUND HOMECARE & HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PROVIDENCE SOUND HOMECARE & HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by PROVIDENCE SOUND HOMECARE & HOSPICE
PROVIDENCE SOUND HOMECARE & HOSPICE provides home health care services in these zip codes.
98056 98203 98258 98304 98321 98327 98328 98329 98330 98332 98335 98336 98338 98344 98354 98355 98356 98361 98371 98372 98373 98374 98375 98377 98380 98385 98387 98388 98390 98391 98396 98402 98403 98404 98405 98406 98407 98408 98409 98411 98418 98421 98422 98424 98433 98439 98443 98444 98445 98446 98447 98465 98466 98467 98498 98499 98501 98502 98503 98505 98506 98507 98508 98509 98511 98512 98513 98516 98522 98524 98528 98530 98531 98532 98533 98538 98539 98540 98541 98542 98544 98546 98548 98555 98558 98560 98563 98564 98565 98570 98572 98576 98579 98580 98582 98584 98585 98587 98588 98589 98591 98592 98593 98596 98597
Performance Measures for PROVIDENCE SOUND HOMECARE & HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 62.5% |
How Often Patients Got Better At Walking Or Moving Around | 89.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 92.8% |
How Often Patients Got Better At Bathing | 94% |
How Often Patients' Breathing Improved | 98.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 96.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.7% |
Patient Survey Responses for PROVIDENCE SOUND HOMECARE & HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE SOUND HOMECARE & HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 80% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 82% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 81% (Nat: 78%) Higher |
Medical Professionals Associated with PROVIDENCE SOUND HOMECARE & HOSPICE
These are the doctors who are affiliated with PROVIDENCE SOUND HOMECARE & HOSPICE.
- CARLOS RUBIO-REYES ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ADRIENNE LOPATA ( INTERNAL MEDICINE - FRANCISCAN MEDICAL GROUP )
- ERIC KLEIN ( INTERNAL MEDICINE )
- RAUL DOMINGUIANO ( FAMILY PRACTICE - FRANCISCAN MEDICAL GROUP )
- MARSHALL SAIPHER ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ABRAHAM JEON ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- LYNN ATHENS ( FAMILY PRACTICE - VPA PC )
- TIONG POUW ( INTERNAL MEDICINE )
- MICHELLE SULLIVAN ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ANTHONY FRITZ ( INTERNAL MEDICINE - LEWIS COUNTY HOSPITAL DISTRICT NO 1 )
- HEUNG IN ( FAMILY PRACTICE - PUBLIC HOSPITAL DISTRICT NO 1 OF MASON COUNTY )
- STEPHEN DOUCET ( FAMILY PRACTICE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- TIMOTHY BLACKNER ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JONG WOOK BAN ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JUSTIN WHEELER ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JONATHAN WILTON ( FAMILY PRACTICE - SQUAXIN ISLAND TRIBE )
- NICOLE BRUCKER ( NURSE PRACTITIONER - BASTION HEALTH PC )
- MICHAEL LYNAM ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- MARINA BERNDT ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- STELLA THALHAMER ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- FAITH MMBOROTHI ( NURSE PRACTITIONER - LEWIS COUNTY COMMUNITY HEALTH SERVICES )
- ELVIRA KADYROVA ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JENNY JOHNSTON COLEMAN ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JIMMY WESSON ( INTERNAL MEDICINE - PUBLIC HOSPITAL DISTRICT NO 1 OF MASON COUNTY )
- MAUDE GIBBS ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- FLOYD SMITH ( INTERNAL MEDICINE )
- CAITLIN RODMAN ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- AMY SWADENER ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- PAUL KNOUFF ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- RYAN HALPIN ( NEUROSURGERY - OLYMPIA ORTHOPAEDIC ASSOCIATES, PLLC )
- MARK SCHLAUDERAFF ( INTERNAL MEDICINE - PUBLIC HOSPITAL DISTRICT NO 1 OF MASON COUNTY )
- JEREMY EATON ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- CYNTHIA WHITNEY ( FAMILY PRACTICE - TUMWATER FAMILY PRACTICE CLINIC )
- JOHN DINH ( FAMILY PRACTICE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- JONATHAN JAMITO ( INTERNAL MEDICINE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- JANE GERACI ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- NOERU OKAMURA ( FAMILY PRACTICE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- MELISSA GAMBLE ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ANGELA TOBIAS ( FAMILY PRACTICE - SQUAXIN ISLAND TRIBE )
- CURTIS REINKE ( INTERNAL MEDICINE )
- LYNDA STAFFORD ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- TAYLOR MUENCHOW ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- MEGHAN DUFFIE ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- STEPHANIE LOOI ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ALLEN MILLARD ( FAMILY PRACTICE - PUBLIC HOSPITAL DISTRICT NO 1 OF MASON COUNTY )
- STEVEN RUDNICK ( INTERNAL MEDICINE - BEST NORTHWEST PHYSICIANS PLLC )
- COREY SULLIVAN ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- GUITO WINGFIELD ( INTERNAL MEDICINE - REJUVENTA MEDICAL CORP )
- JULIE CALDERON ( NURSE PRACTITIONER - FAITH HOME CARE PRACTITIONERS PLLC )
- SUSAN CARLTON ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES- WASHINGTON )
- ROBERT MCELHANEY ( FAMILY PRACTICE - MARYS CORNER MEDICAL CLINIC INC PS )
- GERALD LEE ( INTERNAL MEDICINE - L G STECK MEMORIAL CLINIC P S )
- KEN LEE ( INTERNAL MEDICINE )
- MARGARET MARCHAND ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- TANYA NEELY ( NURSE PRACTITIONER - BASTION HEALTH PC )
- NATALLIA TSESLIUKEVICH ( INTERNAL MEDICINE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- CULLEN OWEN ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- REIN LAMBRECHT ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- DERICK POTTER ( NURSE PRACTITIONER - FAITH HOME CARE PRACTITIONERS PLLC )
- CRYSTAL WILMOT ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JORDAN ABEL ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- MICHELLE RORIE ( NURSE PRACTITIONER - BASTION HEALTH PC )
- ANDREW LARSEN ( FAMILY PRACTICE - YELM FAMILY MEDICINE, PLLC )
- ROBERT WIDROW ( INTERNAL MEDICINE )
- MELANIE ONDONG ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- SOLEDAD GUTIERREZ ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- EDWARD JANSEN ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- LUCINDA GRANDE ( FAMILY PRACTICE - PIONEER FAMILY PRACTICE, PLLC )