HAVEN HOME HEALTH CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 81%
1010 S 336TH ST, STE 100 FEDERAL WAY, WA 98003
888-891-0786
Data date: Jan 17, 2024
The Most Important Data about HAVEN HOME HEALTH CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HAVEN HOME HEALTH CARE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 76% of its customers. This is LOWER than the national average. The percentage of patients who gave HAVEN HOME HEALTH CARE a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 09/01/2021. The agency costs LESS than the average agency nationally. The agency serves 82 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HAVEN HOME HEALTH CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HAVEN HOME HEALTH CARE
Data as of Jan 17, 2024
Address:
1010 S 336TH ST, STE 100
FEDERAL WAY, WA 98003
Medicare Provider Number: 507132
Participating in Medicare Since: September 01, 2021
Ownership Type: PROPRIETARY
Cost compared to national average: 95%
DTC Performance for HAVEN HOME HEALTH CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for HAVEN HOME HEALTH CARE.
Home Health Care Services
HAVEN HOME HEALTH CARE offers 2 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HAVEN HOME HEALTH CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by HAVEN HOME HEALTH CARE
HAVEN HOME HEALTH CARE provides home health care services in these zip codes.
98001 98002 98003 98004 98005 98006 98007 98008 98010 98011 98012 98014 98022 98023 98024 98027 98029 98030 98031 98032 98033 98034 98038 98039 98040 98042 98045 98047 98050 98051 98052 98053 98055 98056 98057 98058 98059 98065 98070 98074 98075 98077 98092 98101 98102 98103 98104 98105 98106 98108 98109 98112 98115 98116 98117 98118 98119 98121 98122 98125 98126 98133 98136 98144 98146 98148 98155 98166 98168 98177 98178 98188 98198 98199 98321 98354 98360 98371 98372 98374 98390 98391
Performance Measures for HAVEN HOME HEALTH CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 82.2% |
How Often Patients Got Better At Walking Or Moving Around | 78.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 80.5% |
How Often Patients Got Better At Bathing | 80.2% |
How Often Patients' Breathing Improved | 71.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.6% |
Patient Survey Responses for HAVEN HOME HEALTH CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HAVEN HOME HEALTH CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 79% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 81% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 76% (Nat: 78%) Lower |
Medical Professionals Associated with HAVEN HOME HEALTH CARE
These are the doctors who are affiliated with HAVEN HOME HEALTH CARE.
- JOSHUA KACHNER ( INTERNAL MEDICINE - VALLEY MEDICAL GROUP-RENTON )
- GARGI GANGULY ( INTERNAL MEDICINE - MULTICARE HEALTH SYSTEM )
- NICOLAS TALSMA ( FAMILY PRACTICE - MULTICARE HEALTH SYSTEM )
- VENITA SCHANDORF ( NURSE PRACTITIONER - MULTICARE HEALTH SYSTEM )
- ZHIMIN ZHAI ( INTERNAL MEDICINE - VALLEY MEDICAL GROUP-RENTON )
- WUACA LUNA ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- SOHEILA HEDAYATI ( INTERNAL MEDICINE - VIRGINIA MASON MEDICAL CENTER )
- JENNA MADEJA ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- MICHELE DESPREAUX ( INTERNAL MEDICINE - VALLEY MEDICAL GROUP-RENTON )
- JENNIFER AVILA-SMITH ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- RODNEY RIEDEL ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- RANU CHOUDHARY ( INTERNAL MEDICINE )
- KIMBERLY GILL ( NURSE PRACTITIONER - VPA PC )
- DINA NGUYEN ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- MATTHEW HALLOWELL ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- SAMANTHA ELLER ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- MEGAN DIPPE ( PHYSICIAN ASSISTANT - VALLEY MEDICAL GROUP-RENTON )
- ANNE GITCHEL ( NURSE PRACTITIONER - VPA PC )
- AMOS SHIRMAN ( FAMILY PRACTICE )
- ABUBAKAR ABDUL-RAHMAN ( NURSE PRACTITIONER )
- SARAH HILLEBRAND ( NURSE PRACTITIONER - VALLEY MEDICAL GROUP-RENTON )
- KIMBERLY HLAVAC ( FAMILY PRACTICE - MULTICARE HEALTH SYSTEM )
- RABIAH ALI ( INTERNAL MEDICINE - VALLEY MEDICAL GROUP-RENTON )
- LIJO THOMAS ( INTERNAL MEDICINE - MULTICARE HEALTH SYSTEM )
- ROBERT ORY ( INTERNAL MEDICINE - FRANCISCAN MEDICAL GROUP )
- NAOMI BELAYNEH ( NURSE PRACTITIONER - VALLEY MEDICAL GROUP-RENTON )
- MARICAR DEGUZMAN ABAJERO ( FAMILY PRACTICE - MULTICARE HEALTH SYSTEM )
- CULBERT SERRANO ( INTERNAL MEDICINE - FRANCISCAN MEDICAL GROUP )
- STACEY HILES ( FAMILY PRACTICE - STACEY L HILES MD PLLC )
- EDWARD DAVILA ( INTERNAL MEDICINE - FRANCISCAN MEDICAL GROUP )
- TODD CURTIS ( FAMILY PRACTICE - VALLEY MEDICAL GROUP-RENTON )
- SAMANDIP HOTHI ( INTERNAL MEDICINE - VALLEY MEDICAL GROUP-RENTON )