PROVIDENCE MEDFORD HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 88%
2033 COMMERCE DRIVE MEDFORD, OR 97501
541-732-6500
Data date: Jan 17, 2024
The Most Important Data about PROVIDENCE MEDFORD HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PROVIDENCE MEDFORD HOME CARE is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave PROVIDENCE MEDFORD HOME CARE a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 31 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PROVIDENCE MEDFORD HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PROVIDENCE MEDFORD HOME CARE
Data as of Jan 17, 2024
Address:
2033 COMMERCE DRIVE
MEDFORD, OR 97501
Medicare Provider Number: 387016
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 91%
DTC Performance for PROVIDENCE MEDFORD HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for PROVIDENCE MEDFORD HOME CARE.
Home Health Care Services
PROVIDENCE MEDFORD HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PROVIDENCE MEDFORD HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by PROVIDENCE MEDFORD HOME CARE
PROVIDENCE MEDFORD HOME CARE provides home health care services in these zip codes.
97089 97220 97330 97497 97501 97502 97503 97504 97520 97522 97523 97524 97525 97526 97527 97528 97530 97531 97532 97533 97534 97535 97536 97537 97538 97539 97540 97541 97543 97544 97741
Performance Measures for PROVIDENCE MEDFORD HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 47.3% |
How Often Patients Got Better At Walking Or Moving Around | 93.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 90.5% |
How Often Patients Got Better At Bathing | 96.1% |
How Often Patients' Breathing Improved | 98.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 100% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 11.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.2% |
Patient Survey Responses for PROVIDENCE MEDFORD HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE MEDFORD HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 87% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with PROVIDENCE MEDFORD HOME CARE
These are the doctors who are affiliated with PROVIDENCE MEDFORD HOME CARE.
- LAURA JOHNSON ( NURSE PRACTITIONER - LAURA L. JOHNSON, N.P., P.C. )
- GARRETT PEARD ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- SARA WALZ ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- CARLA OVERSTREET ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES OREGON )
- MATTHEW SMITH ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )
- TODD WINTER ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- BRANDAN HULL ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES OREGON )
- SAMUEL HIRTLE ( FAMILY PRACTICE - ASANTE ASHLAND COMMUNITY HOSPITAL LLC )
- SUBHECHCHHA SHAH ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES OREGON )
- JAYRUS FRANCIS SOLIMAN ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- MARK WILLIAMS ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )
- LAURENA RICHARDSON ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )
- INGRID PASSIER ( NURSE PRACTITIONER - NP2U, LLC )
- STEPHEN NELSON ( FAMILY PRACTICE )
- TRAVIS MCNEAL ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- ANDREW KIM ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- CYNTHIA PARKS-LANDIS ( NURSE PRACTITIONER - ASHLAND FAMILY PRACTICE, LLC )
- DAVID DOWNEY ( FAMILY PRACTICE - ASANTE PHYSICIAN PARTNERS )
- NICOLE TUMINARO ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )
- WESLEY RAMOSO ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES OREGON )
- DEREK FLACK ( FAMILY PRACTICE - ASANTE PHYSICIAN PARTNERS )
- NICOLE ROTH ( FAMILY PRACTICE - ASANTE PHYSICIAN PARTNERS )
- KARIN KUHL ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- GRANT JOLLIFFE ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES OREGON )
- KENNETH COWARD ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )
- BRYAN WALLS ( FAMILY PRACTICE - ROGUE VALLEY PHYSICIANS )
- CHARISSE SIAPNO ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- JEREMY ROSS ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )
- SHIRLEY HANLEY ( NURSE PRACTITIONER - WELL SPRING HEALTH LLC )
- ALBERT NEWTON ( INTERNAL MEDICINE - ROGUE VALLEY PHYSICIANS )
- NATHANIEL BROWN ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES OREGON )
- TONI BACA ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES OREGON )
- TIMOTHY MUHONEN ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES OREGON )
- AARON DAM ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES OREGON )
- TRAVIS DAY ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES OREGON )
- NEIL OLSEN ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES OREGON )
- CARLA MOREY ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )
- ANDREAN GUROV ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES OREGON )
- RAQUEL MOORE ( PHYSICIAN ASSISTANT - PROVIDENCE HEALTH AND SERVICES OREGON )