SIGNATURE HEALTHCARE AT HOME: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 80%
7632 SW DURHAM ROAD, SUITE 100 TIGARD, OR 97224
503-783-2470
Data date: Jan 17, 2024
The Most Important Data about SIGNATURE HEALTHCARE AT HOME
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SIGNATURE HEALTHCARE AT HOME is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 74% of its customers. This is LOWER than the national average. The percentage of patients who gave SIGNATURE HEALTHCARE AT HOME a rating of 9 or 10 was 80%. This is LOWER than the national average. The agency has been participating in Medicare since 10/06/2003. The agency costs LESS than the average agency nationally. The agency serves 120 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SIGNATURE HEALTHCARE AT HOME, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SIGNATURE HEALTHCARE AT HOME
Data as of Jan 17, 2024
Address:
7632 SW DURHAM ROAD, SUITE 100
TIGARD, OR 97224
Medicare Provider Number: 387148
Participating in Medicare Since: October 06, 2003
Ownership Type: PROPRIETARY
Cost compared to national average: 81%
DTC Performance for SIGNATURE HEALTHCARE AT HOME
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for SIGNATURE HEALTHCARE AT HOME.
Home Health Care Services
SIGNATURE HEALTHCARE AT HOME offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SIGNATURE HEALTHCARE AT HOME
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by SIGNATURE HEALTHCARE AT HOME
SIGNATURE HEALTHCARE AT HOME provides home health care services in these zip codes.
97002 97003 97004 97005 97006 97007 97008 97009 97013 97015 97017 97018 97019 97020 97022 97023 97024 97026 97027 97030 97032 97034 97035 97038 97042 97045 97051 97053 97055 97056 97060 97062 97068 97070 97071 97078 97080 97086 97089 97101 97106 97111 97113 97114 97115 97116 97119 97123 97124 97127 97128 97132 97133 97137 97140 97148 97201 97202 97203 97204 97205 97206 97207 97209 97210 97211 97212 97213 97214 97215 97216 97217 97218 97219 97220 97221 97222 97223 97224 97225 97227 97229 97230 97231 97232 97233 97236 97239 97266 97267 97301 97302 97303 97304 97305 97306 97307 97309 97317 97325 97338 97344 97346 97347 97351 97352 97358 97360 97361 97362 97371 97374 97375 97378 97381 97383 97384 97385 97392 97396
Performance Measures for SIGNATURE HEALTHCARE AT HOME
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 77.9% |
How Often Patients Got Better At Walking Or Moving Around | 83.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 86.8% |
How Often Patients Got Better At Bathing | 89% |
How Often Patients' Breathing Improved | 85.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 83% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.1% |
Patient Survey Responses for SIGNATURE HEALTHCARE AT HOME
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SIGNATURE HEALTHCARE AT HOME to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 71% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 80% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 74% (Nat: 78%) Lower |
Medical Professionals Associated with SIGNATURE HEALTHCARE AT HOME
These are the doctors who are affiliated with SIGNATURE HEALTHCARE AT HOME.
- NATALIE POLZEN ( NURSE PRACTITIONER - DAIYA HEALTHCARE PLLC )
- ARTHUR HAFFEY ( PHYSICIAN ASSISTANT - LEGACY CLINICS LLC )
- VITUS NWAELE ( FAMILY PRACTICE - SALEM HEALTH )