VISITING HEALTH SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 85%
1935 E 19TH STREET, SUITE 110 THE DALLES, OR 97058
541-296-7280
Data date: Jan 17, 2024
The Most Important Data about VISITING HEALTH SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for VISITING HEALTH SERVICES is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave VISITING HEALTH SERVICES a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 05/01/1978. The agency costs LESS than the average agency nationally. The agency serves 48 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about VISITING HEALTH SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on VISITING HEALTH SERVICES
Data as of Jan 17, 2024
Address:
1935 E 19TH STREET, SUITE 110
THE DALLES, OR 97058
Medicare Provider Number: 387041
Participating in Medicare Since: May 01, 1978
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 88%
DTC Performance for VISITING HEALTH SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for VISITING HEALTH SERVICES.
Home Health Care Services
VISITING HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for VISITING HEALTH SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by VISITING HEALTH SERVICES
VISITING HEALTH SERVICES provides home health care services in these zip codes.
97014 97021 97029 97031 97033 97037 97039 97040 97041 97044 97050 97058 97063 97065 97128 97216 97224 97225 97227 97239 97701 97741 97756 98104 98108 98602 98605 98610 98613 98617 98619 98620 98623 98628 98635 98639 98648 98650 98651 98664 98671 98672 98673 98686 99322 99338 99352 99356
Performance Measures for VISITING HEALTH SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.9% |
How Often Patients Got Better At Walking Or Moving Around | 79.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 77.3% |
How Often Patients Got Better At Bathing | 80.3% |
How Often Patients' Breathing Improved | 85.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 74.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 10.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 19.7% |
Patient Survey Responses for VISITING HEALTH SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VISITING HEALTH SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 84% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with VISITING HEALTH SERVICES
These are the doctors who are affiliated with VISITING HEALTH SERVICES.
- NICOLE PASHEK ( NURSE PRACTITIONER - MID-COLUMBIA MEDICAL CENTER )
- CARMEN VANCE ( NURSE PRACTITIONER - MID-COLUMBIA MEDICAL CENTER )
- SHAYLYN MURPHY ( PHYSICIAN ASSISTANT - MID-COLUMBIA MEDICAL CENTER )
- JANE CORBOY ( FAMILY PRACTICE - MID-COLUMBIA MEDICAL CENTER )
- MICHAEL KILBOURNE ( CARDIAC SURGERY - PORTLAND ADVENTIST MEDICAL CENTER )
- KELLY LAPA ( NURSE PRACTITIONER - KLICKITAT COUNTY PUBLIC HOSPITAL DISTRICT NO1 )
- GREGORY STANLEY ( ORTHOPEDIC SURGERY - CASCADE ORTHOPEDICS AND SPORTS MEDICINE CENTER, P.C. )
- KRYSTAL PLOTTS ( FAMILY PRACTICE - KLICKITAT COUNTY PUBLIC HOSPITAL DISTRICT NO1 )
- ERIN FARMER ( NURSE PRACTITIONER - ONE COMMUNITY HEALTH )
- ERIN HAINES ( PHYSICIAN ASSISTANT - SHERMAN COUNTY HEALTH DISTRICT )
- COURTNEY CRAIGAN ( NURSE PRACTITIONER - MID-COLUMBIA MEDICAL CENTER )
- ROY LABERGE ( FAMILY PRACTICE - MID-COLUMBIA FAMILY PHYSICIANS PS )
- BRITTANY FALLON ( NURSE PRACTITIONER - MID-COLUMBIA MEDICAL CENTER )
- ANNIKA BROOKS ( NURSE PRACTITIONER - ONE COMMUNITY HEALTH )
- ANA MORENO ( INTERNAL MEDICINE - ONE COMMUNITY HEALTH )
- CAITLIN MCCARTHY ( GENERAL SURGERY - MID-COLUMBIA MEDICAL CENTER )
- WENDELYN SHUE ( FAMILY PRACTICE - MID-COLUMBIA MEDICAL CENTER )
- CHRISTOPHER SAMUELS ( FAMILY PRACTICE - MID-COLUMBIA FAMILY PHYSICIANS PS )
- LAURA FLATH ( INTERNAL MEDICINE - MID-COLUMBIA MEDICAL CENTER )
- JAMES REARDON ( ORTHOPEDIC SURGERY - MID-COLUMBIA MEDICAL CENTER )
- VALERIE HIVELEY BLATZ ( NURSE PRACTITIONER - GORGE NP PARTNERS PC )
- JACK HAMSON ( INTERNAL MEDICINE - MID-COLUMBIA MEDICAL CENTER )
- JENNIFER JEHNSEN ( FAMILY PRACTICE - ONE COMMUNITY HEALTH )
- JORDAN NAGLE ( FAMILY PRACTICE - PUBLIC HOSPITAL DISTRICT NO. 2, KLICKITAT COUNTY, WASHINGTON )
- ANTOINETTE CORSON ( NURSE PRACTITIONER - MID-COLUMBIA MEDICAL CENTER )