HELENIUM HOME HEALTH, INC.: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 85%
1590 OAKLAND ROAD, SUITE B-113 SAN JOSE, CA 95131
408-326-2971
Data date: Jan 17, 2024
The Most Important Data about HELENIUM HOME HEALTH, INC.
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HELENIUM HOME HEALTH, INC. is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave HELENIUM HOME HEALTH, INC. a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 03/24/2016. The agency costs LESS than the average agency nationally. The agency serves 58 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HELENIUM HOME HEALTH, INC., along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HELENIUM HOME HEALTH, INC.
Data as of Jan 17, 2024
Address:
1590 OAKLAND ROAD, SUITE B-113
SAN JOSE, CA 95131
Medicare Provider Number: 59696
Participating in Medicare Since: March 24, 2016
Ownership Type: PROPRIETARY
Cost compared to national average: 88%
DTC Performance for HELENIUM HOME HEALTH, INC.
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HELENIUM HOME HEALTH, INC..
Home Health Care Services
HELENIUM HOME HEALTH, INC. offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HELENIUM HOME HEALTH, INC.
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by HELENIUM HOME HEALTH, INC.
HELENIUM HOME HEALTH, INC. provides home health care services in these zip codes.
94022 94025 94041 94043 94086 94087 94306 94541 94578 95003 95005 95008 95014 95019 95020 95023 95030 95032 95033 95035 95037 95045 95046 95050 95051 95054 95060 95062 95065 95066 95070 95073 95075 95076 95111 95112 95116 95117 95118 95119 95120 95121 95122 95123 95124 95125 95126 95127 95128 95129 95130 95131 95132 95133 95135 95136 95139 95148
Performance Measures for HELENIUM HOME HEALTH, INC.
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 83.5% |
How Often Patients Got Better At Walking Or Moving Around | 80% |
How Often Patients Got Better At Getting In And Out Of Bed | 92.5% |
How Often Patients Got Better At Bathing | 90.1% |
How Often Patients' Breathing Improved | 96.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 82.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.4% |
Patient Survey Responses for HELENIUM HOME HEALTH, INC.
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HELENIUM HOME HEALTH, INC. to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 84% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with HELENIUM HOME HEALTH, INC.
These are the doctors who are affiliated with HELENIUM HOME HEALTH, INC..
- ARMINDA TOLENTINO ( FAMILY PRACTICE - HAZEL HAWKINS MEMORIAL HOSPITAL )
- DANIEL WANG ( FAMILY PRACTICE )
- JIWU SUN ( HOSPITALIST - HAZEL HAWKINS MEMORIAL HOSPITAL )
- MARIE CLAUDETTE GRAGEDA ( FAMILY PRACTICE )