SUTTER VISITING NURSE ASSOCIATION AND HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 83%
2880 SOQUEL AVENUE, SUITE 10 SANTA CRUZ, CA 95062
831-479-6625
Data date: Jan 17, 2024
The Most Important Data about SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave SUTTER VISITING NURSE ASSOCIATION AND HOSPICE a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 27 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SUTTER VISITING NURSE ASSOCIATION AND HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
Data as of Jan 17, 2024
Address:
2880 SOQUEL AVENUE, SUITE 10
SANTA CRUZ, CA 95062
Medicare Provider Number: 57007
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 96%
DTC Performance for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE.
Home Health Care Services
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE provides home health care services in these zip codes.
93908 93940 93950 94501 95001 95003 95005 95006 95007 95010 95017 95018 95019 95030 95033 95041 95060 95061 95062 95063 95064 95065 95066 95067 95073 95076 95123
Performance Measures for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 94.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 66.2% |
How Often Patients Got Better At Walking Or Moving Around | 85.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.6% |
How Often Patients Got Better At Bathing | 88.7% |
How Often Patients' Breathing Improved | 85.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 82.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.1% |
Patient Survey Responses for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 83% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 82% (Nat: 78%) Higher |
Medical Professionals Associated with SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
These are the doctors who are affiliated with SUTTER VISITING NURSE ASSOCIATION AND HOSPICE.
- ROBERT CHEN ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- ALEXANDER SAH ( ORTHOPEDIC SURGERY - SAH ORTHOPAEDIC ASSOCIATES )
- NICOLE SUDDUTH ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- STEVEN CORTES ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- TIMOTHY ALLARI ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- JOHN BERGREN ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- SUZY NASSRALLA ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- HOLLY MOORE ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- MICHAEL JOHNSON ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MATTHEW MILLER ( ORTHOPEDIC SURGERY - STANFORD HEALTH CARE )
- NATHAN ATKINSON ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- DEREK AMANATULLAH ( ORTHOPEDIC SURGERY - STANFORD HEALTH CARE )
- JESSICA SMITH ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- ZEFU LIU ( ORTHOPEDIC SURGERY - SUTTER BAY MEDICAL FOUNDATION )
- RAJ KULLAR ( ORTHOPEDIC SURGERY - SUTTER BAY MEDICAL FOUNDATION )
- MONIQUE BROWNS PETERSON ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MAUREEN CAHILL ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- BEATA MACH ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- CARL LINDBERG ( PODIATRY - SUTTER BAY MEDICAL FOUNDATION )
- PATRICK CUDAHY ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- AMY MCMULLEN ( MEDICAL ONCOLOGY - CENTRAL COAST ONCOLOGY AND HEMATOLOGY )
- ROBERT WEBER ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- LAURA GARVIN ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- ROBERT CLARK ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- KIRSTEN BARNES ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JOHN KAUFMANN ( INFECTIOUS DISEASE - DIGNITY HEALTH MEDICAL FOUNDATION )
- NEEL PALAKURTHY ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- LAUREN EBY ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- ALISA MALKI ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- KARL JOHSENS ( INTERNAL MEDICINE )
- BILAL SHAFI ( THORACIC SURGERY - SUTTER BAY MEDICAL FOUNDATION )
- NICHOLAS HANNA ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- LINDSY MARTINEZ ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- HOSSEIN HASSANI ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- THANH VU ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- KARL CHRISTOFFERSEN ( ORTHOPEDIC SURGERY - SUTTER BAY MEDICAL FOUNDATION )
- MARTHA SANDOVAL-BERNAL ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- REBECCA BARKER ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- MEGHAN THOMAS ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- AKIRA YAMAMOTO ( ORTHOPEDIC SURGERY - SUTTER BAY MEDICAL FOUNDATION )
- CLAIRE HELBIG ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- JACQUELINE SEDGWICK ( PREVENTIVE MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- CASEY KIRKHART ( FAMILY PRACTICE - SANTA CRUZ COMMUNITY HEALTH CENTERS )
- SHAWNA RIDDLE ( PEDIATRIC MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- KIMBERLY OWENS ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- YINGWEI QI ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- JAMES RITCHEY ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MARIN MULLER ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- SUNITA SINGH ( INFECTIOUS DISEASE - DIGNITY HEALTH MEDICAL FOUNDATION )
- SATISH CHANDRA ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- DIANE MCGREW ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- CHRISTOPHER SUMMA ( NEUROSURGERY - SUTTER BAY MEDICAL FOUNDATION )
- KENNETH ANDREWS ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MATTHEW HOULAHAN ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- CRAIG BRAMMELL ( PHYSICIAN ASSISTANT - SUTTER BAY MEDICAL FOUNDATION )
- THOMAS QUIGG ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- TRACY MACLAY ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- WILLIAM MORRIS ( HOSPICE/PALLIATIVE CARE - SUTTER BAY MEDICAL FOUNDATION )
- LINDSAY CROKER ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JACLYN GADBAW ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- CHRISTOPHER BERNARDI ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MERCEDES LAURENCIN ( FAMILY PRACTICE - COUNTY OF SANTA CLARA )
- MARY PATZ ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- BRUCE EISENDORF ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JANET WANG ( HEMATOLOGY/ONCOLOGY - SUTTER BAY MEDICAL FOUNDATION )
- VICTORIA KAUFMANN ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- MARGARET MACMILLAN ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MICHAEL COULSON ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- DARIEN HERON ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- JAMES TELFER ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- MATTHEW HANSMAN ( GENERAL SURGERY - SUTTER BAY MEDICAL FOUNDATION )
- ARIEL MARTINEZ ( FAMILY PRACTICE )
- SUZANNE WARE ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- CLAYTON MCDANIEL ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- CHRISTOPHER OGRADY ( GERIATRIC MEDICINE - PINEHURST HOSPITALIST MEDICAL GROUP, INC. )
- DARLENE ZANKER ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- JEREMY FOWLER ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- DELPHINA KIM ( NURSE PRACTITIONER - SUTTER BAY MEDICAL FOUNDATION )
- SHARON JAMIESON ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JULIA CRAWFORD ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- JULIA POWERS ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JESSICA COHEN ( HOSPITALIST - SUTTER BAY MEDICAL FOUNDATION )
- BRENT WENTWORTH ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- AMY CULVER ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )