ACE HOME HEALTH CARE & HOSPICE, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 78%
85 MORAGA WAY, SUITE 100B ORINDA, CA 94563
925-933-9012
Data date: Jan 17, 2024
The Most Important Data about ACE HOME HEALTH CARE & HOSPICE, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ACE HOME HEALTH CARE & HOSPICE, INC is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 71% of its customers. This is LOWER than the national average. The percentage of patients who gave ACE HOME HEALTH CARE & HOSPICE, INC a rating of 9 or 10 was 78%. This is LOWER than the national average. The agency has been participating in Medicare since 12/12/2012. The agency costs LESS than the average agency nationally. The agency serves 140 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ACE HOME HEALTH CARE & HOSPICE, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ACE HOME HEALTH CARE & HOSPICE, INC
Data as of Jan 17, 2024
Address:
85 MORAGA WAY, SUITE 100B
ORINDA, CA 94563
Medicare Provider Number: 59461
Participating in Medicare Since: December 12, 2012
Ownership Type: PROPRIETARY
Cost compared to national average: 100%
DTC Performance for ACE HOME HEALTH CARE & HOSPICE, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for ACE HOME HEALTH CARE & HOSPICE, INC.
Home Health Care Services
ACE HOME HEALTH CARE & HOSPICE, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ACE HOME HEALTH CARE & HOSPICE, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by ACE HOME HEALTH CARE & HOSPICE, INC
ACE HOME HEALTH CARE & HOSPICE, INC provides home health care services in these zip codes.
94022 94024 94025 94040 94041 94085 94086 94087 94089 94301 94303 94305 94306 94501 94502 94506 94507 94509 94512 94513 94516 94517 94518 94519 94520 94521 94523 94524 94525 94526 94528 94530 94531 94541 94544 94545 94546 94547 94549 94550 94551 94552 94553 94556 94561 94563 94564 94565 94566 94568 94569 94572 94577 94578 94579 94580 94582 94583 94588 94595 94596 94597 94598 94601 94602 94603 94605 94606 94607 94608 94609 94610 94611 94612 94618 94619 94621 94662 94702 94703 94704 94705 94706 94707 94708 94709 94710 94712 94801 94802 94803 94804 94805 94806 94901 94930 94941 94947 94952 94954 94960 95008 95014 95020 95030 95032 95033 95035 95037 95046 95050 95051 95054 95070 95110 95111 95112 95116 95117 95118 95119 95120 95121 95122 95123 95124 95125 95126 95127 95128 95129 95130 95131 95132 95133 95134 95135 95136 95138 95148
Performance Measures for ACE HOME HEALTH CARE & HOSPICE, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 92.2% |
How Often Patients Got Better At Walking Or Moving Around | 83.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.8% |
How Often Patients Got Better At Bathing | 87.6% |
How Often Patients' Breathing Improved | 90.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 84.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.1% |
Patient Survey Responses for ACE HOME HEALTH CARE & HOSPICE, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ACE HOME HEALTH CARE & HOSPICE, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 84% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 78% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 71% (Nat: 78%) Lower |
Medical Professionals Associated with ACE HOME HEALTH CARE & HOSPICE, INC
These are the doctors who are affiliated with ACE HOME HEALTH CARE & HOSPICE, INC.
- TUNG NGUYEN ( FAMILY PRACTICE )
- ARSEEN SOLIMAN ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ZENA HERMAN ( NURSE PRACTITIONER - LIFELONG MEDICAL CARE )
- NEERAJ KOCHHAR ( FAMILY PRACTICE )
- JOSEPHINE PHAM ( INTERNAL MEDICINE )
- KATHRYN MALONE ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- SUREKHA VETSA ( INTERNAL MEDICINE )
- LORETA KALISH ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- TERENCE DELANEY ( ORTHOPEDIC SURGERY )
- LEO SEMKIW ( ORTHOPEDIC SURGERY )
- MASHA NAKELCHIK ( INTERNAL MEDICINE - HAMILTON AVENUE MEDICAL GROUP INC )
- IAN BARRETT ( ORTHOPEDIC SURGERY - ADVANCED SURGICAL ASSOCIATES )
- JENNY PARMA ( OSTEOPATHIC MANIPULATIVE MEDICINE - LIFELONG MEDICAL CARE )
- SHYNI SUBASH ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- LOUISE NURRE ( FAMILY PRACTICE - ONE MEDICAL GROUP INC )
- LAUREN AZUMA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- NHAT MAI ( FAMILY PRACTICE )
- CLAUDELL STEPHENS ( FAMILY PRACTICE - PACIFIC EAST HEALTHCARE INC )
- HARNEET CHOPRA ( INTERNAL MEDICINE - ROSSMOOR MEDICAL ASSOCIATES INC )
- KELLEY SCOTT ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- RODOLFO CADANG ( INTERNAL MEDICINE - SYCAMORE MEDICAL GROUP INC )
- STEVE SCHIFF ( NURSE PRACTITIONER - LA CLINICA DE LA RAZA INC )
- JOHN GALLO ( INTERNAL MEDICINE - PITTSBURG ANTIOCH MEDICAL GROUP A PROFESSIONAL CORPORATION )
- BHRETT LASH ( INTERNAL MEDICINE - ALAMEDA HEALTH SYSTEM )
- BRAZELL CARTER ( INTERNAL MEDICINE - KND DEVELOPMENT 59 LLC )
- AIMEE KEYASHIAN ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- JANE CHIEN ( INTERNAL MEDICINE )
- SAIGEETHA SUNDARAMURTHY ( RHEUMATOLOGY - SILICON VALLEY MEDICAL DEVELOPMENT LLC )
- NATALIE CURTIS ( INTERNAL MEDICINE - ALAMEDA HEALTH SYSTEM )
- NENGCHUN HUANG ( NEUROLOGY )
- CATHERINE FLANAGAN ( NURSE PRACTITIONER - LIFELONG MEDICAL CARE )
- JOSEPH BARBARA ( FAMILY PRACTICE )
- ROBIN BENNETT ( FAMILY PRACTICE - SILICON VALLEY MEDICAL DEVELOPMENT LLC )
- PACITA ADUCAYEN ( INTERNAL MEDICINE )
- MICHAEL GOLDRICH ( INTERNAL MEDICINE - LIFELONG MEDICAL CARE )
- NORMAN KAHAN ( PHYSICAL MEDICINE AND REHABILITATION )
- PRIYA RAJKUMAR ( INTERNAL MEDICINE - COUNTY OF SANTA CLARA )
- SUNITHA GUBBALA ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )