BEST HOME HEALTH PROVIDERS, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 72%
26236 INDUSTRIAL BOULEVARD HAYWARD, CA 94545
510-783-1274
Data date: Jan 17, 2024
The Most Important Data about BEST HOME HEALTH PROVIDERS, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for BEST HOME HEALTH PROVIDERS, INC is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 63% of its customers. This is LOWER than the national average. The percentage of patients who gave BEST HOME HEALTH PROVIDERS, INC a rating of 9 or 10 was 72%. This is LOWER than the national average. The agency has been participating in Medicare since 09/23/2013. The agency costs LESS than the average agency nationally. The agency serves 454 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about BEST HOME HEALTH PROVIDERS, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on BEST HOME HEALTH PROVIDERS, INC
Data as of Jan 17, 2024
Address:
26236 INDUSTRIAL BOULEVARD
HAYWARD, CA 94545
Medicare Provider Number: 59546
Participating in Medicare Since: September 23, 2013
Ownership Type: PROPRIETARY
Cost compared to national average: 97%
DTC Performance for BEST HOME HEALTH PROVIDERS, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for BEST HOME HEALTH PROVIDERS, INC.
Home Health Care Services
BEST HOME HEALTH PROVIDERS, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for BEST HOME HEALTH PROVIDERS, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by BEST HOME HEALTH PROVIDERS, INC
BEST HOME HEALTH PROVIDERS, INC provides home health care services in these zip codes.
93221 93402 93446 93620 93635 93665 93901 93902 93905 93906 93907 93908 93912 93921 93923 93924 93933 93940 93950 93955 94002 94005 94010 94014 94015 94018 94019 94020 94021 94022 94024 94025 94026 94027 94028 94030 94037 94038 94040 94041 94043 94044 94061 94062 94063 94065 94066 94070 94080 94085 94086 94087 94088 94089 94102 94103 94104 94105 94107 94108 94109 94110 94111 94112 94114 94115 94116 94117 94118 94121 94122 94123 94124 94127 94129 94130 94131 94132 94133 94134 94143 94158 94188 94207 94209 94301 94303 94304 94305 94306 94401 94402 94403 94404 94501 94502 94503 94505 94506 94507 94509 94510 94511 94512 94513 94514 94515 94517 94518 94519 94520 94521 94522 94523 94525 94526 94528 94530 94531 94533 94534 94536 94538 94539 94540 94541 94542 94544 94545 94546 94547 94549 94550 94551 94552 94553 94555 94556 94558 94559 94560 94561 94562 94563 94564 94565 94566 94568 94571 94572 94574 94576 94577 94578 94579 94580 94582 94583 94585 94586 94587 94588 94589 94590 94591 94592 94595 94596 94597 94598 94599 94601 94602 94603 94604 94605 94606 94607 94608 94609 94610 94611 94612 94613 94618 94619 94621 94702 94703 94704 94705 94706 94707 94708 94709 94710 94801 94803 94804 94805 94806 94808 94901 94903 94904 94920 94924 94925 94928 94930 94931 94939 94941 94942 94945 94947 94949 94952 94954 94956 94960 94964 94965 94970 94973 94979 95002 95003 95004 95005 95006 95008 95010 95012 95014 95015 95017 95018 95019 95020 95023 95024 95030 95031 95032 95033 95035 95036 95037 95038 95039 95041 95045 95046 95050 95051 95054 95060 95062 95063 95065 95066 95070 95073 95075 95076 95077 95101 95110 95111 95112 95113 95116 95117 95118 95119 95120 95121 95122 95123 95124 95125 95126 95127 95128 95129 95130 95131 95132 95133 95134 95135 95136 95138 95139 95140 95148 95202 95203 95204 95205 95206 95207 95209 95210 95212 95214 95215 95219 95220 95227 95231 95236 95237 95240 95241 95242 95252 95258 95301 95304 95307 95316 95320 95322 95324 95326 95327 95330 95334 95336 95337 95340 95341 95348 95350 95351 95354 95355 95356 95357 95358 95360 95361 95363 95365 95366 95367 95368 95370 95375 95376 95377 95380 95381 95382 95385 95386 95388 95391 95401 95402 95403 95404 95405 95407 95409 95430 95431 95436 95439 95452 95457 95472 95476 95482 95490 95492 95605 95608 95610 95616 95618 95620 95621 95624 95627 95628 95630 95632 95637 95640 95641 95642 95648 95653 95655 95658 95661 95662 95667 95670 95673 95677 95678 95684 95686 95687 95688 95690 95691 95692 95694 95695 95697 95722 95742 95746 95747 95757 95758 95762 95765 95776 95814 95815 95816 95817 95818 95819 95820 95821 95822 95823 95824 95825 95827 95828 95829 95831 95832 95833 95835 95838 95842 95843 95864 95901 95926 95937 95961 95991 96150 97116
Performance Measures for BEST HOME HEALTH PROVIDERS, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 99.3% |
How Often Patients Got Better At Walking Or Moving Around | 90% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.7% |
How Often Patients Got Better At Bathing | 87.8% |
How Often Patients' Breathing Improved | 98.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 91.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.6% |
Patient Survey Responses for BEST HOME HEALTH PROVIDERS, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BEST HOME HEALTH PROVIDERS, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 83% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 79% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 72% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 72% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 63% (Nat: 78%) Lower |
Medical Professionals Associated with BEST HOME HEALTH PROVIDERS, INC
These are the doctors who are affiliated with BEST HOME HEALTH PROVIDERS, INC.
- MANJULA KAMARAJU ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- TUNG NGUYEN ( FAMILY PRACTICE )
- DOUGLAS ZHANG ( GENERAL PRACTICE )
- MARIAM MANOUKIAN ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- VICTORIA CHEN ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- JOHN UMEKUBO ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- BRADFORD DUNCAN ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- THU TRUONG ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- LINDSEY HADDOCK ( GERIATRIC MEDICINE - STANFORD HEALTH CARE )
- OSAMA LAM ( INTERNAL MEDICINE - SILICON VALLEY MEDICAL DEVELOPMENT LLC )
- SUREKHA VETSA ( INTERNAL MEDICINE )
- KISUK CHO ( INTERNAL MEDICINE )
- ROBERT WEBER ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- KAAREL KALJOT ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- PAVANI KURUMA ( FAMILY PRACTICE - WASHINGTON TOWNSHIP MEDICAL FOUNDATION )
- NEAL BERGER ( ORTHOPEDIC SURGERY - DIGNITY HEALTH MEDICAL FOUNDATION )
- DANIEL HUIE ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- JAMES ZIMMER ( GENERAL PRACTICE - BLOSSOM RIDGE MEDICAL GROUP INC )
- OSCAR BECERRA ( FAMILY PRACTICE - SILICON VALLEY MEDICAL DEVELOPMENT LLC )
- MEHRAN JAMALI ( INTERNAL MEDICINE - QUALITY CARE SOLUTION INC )
- GERALD MURPHY ( INTERNAL MEDICINE )
- THANH VU ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- FRANCIS BAYACA ( FAMILY PRACTICE - BRENNAN MEDICAL CORPORATION )
- MARGARET MONGARE ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- FRANK RAVAGO ( INTERNAL MEDICINE )
- JAYA KARNANI ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- FRANK TORTORICE ( INTERNAL MEDICINE )
- LAY HWA LOU ( INTERNAL MEDICINE - CALIFORNIA CARDIOVASCULAR CONSULTANTS )
- BENJAMIN MAECK ( INTERNAL MEDICINE )
- NINA LIPPEY ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- STEVEN ROSENTHAL ( INTERNAL MEDICINE )
- CHRIS CHUNG ( FAMILY PRACTICE - GOLDEN STATE ORTHOPEDICS AND SPINE )
- ANTHONY JONES ( FAMILY PRACTICE - PRIMARY CARE AT HOME INC )
- CHRISTOPHER KWONG ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- RICHARD HO ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- MELISSA LOPEZ BERMEJO ( INTERNAL MEDICINE )
- RICHARD DOHN ( FAMILY PRACTICE )
- YINGWEI QI ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- KELLEY BRINSKY ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- JANE CHIEN ( INTERNAL MEDICINE )
- SHAHAB ROOHPARVAR ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- GARY ARON ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- CRYSTAL SMITH-SPANGLER ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- SUSAN EILE ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- SHEILA HUMPHRIES ( INTERNAL MEDICINE )
- GUNJAN MITTAL ( FAMILY PRACTICE )
- KRUTHIKA PRODDATOORI ( INTERNAL MEDICINE - EPIC CARE )
- NABIL ABUDAYEH ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - NABIL K ABUDAYEH M D PROFESSIONAL CORPORATION )
- RICHARD ORNELAS ( INTERNAL MEDICINE - SILICON VALLEY MEDICAL DEVELOPMENT LLC )
- JACK ACKERMAN ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- JOSE HUERTA IBARRA ( INTERNAL MEDICINE )
- MARYLOU ROMO-GRITZEWSKY ( HOSPITALIST - MONTEREY HOSPITALIST MEDICAL GROUP )
- KYLE GLOVER ( INTERNAL MEDICINE - REGENTS UNIV OF CALIFORNIA UCSF )
- MARIE DENISE KAN ( INTERNAL MEDICINE - DIGNITY HEALTH MEDICAL FOUNDATION )
- KATHLEEN KENNY ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- BAO NGUYEN ( FAMILY PRACTICE - INPATIENT SPECIALISTS OF CALIFORNIA PC )
- MICHAEL O BRIEN ( FAMILY PRACTICE )
- JUSTIN FONG ( INTERNAL MEDICINE )
- CLAYTON MCDANIEL ( FAMILY PRACTICE - DIGNITY HEALTH MEDICAL FOUNDATION )
- NORMAN CHOW ( FAMILY PRACTICE )
- DENNIS PARK ( ORTHOPEDIC SURGERY )
- CHARLOTTE GONZALES ( INTERNAL MEDICINE )
- PRADEEPA SELVAKUMAR ( INTERNAL MEDICINE )
- JENNIFER VAN WARMERDAM ( ORTHOPEDIC SURGERY - DIGNITY HEALTH MEDICAL FOUNDATION )
- SHAZIA MUGHAL ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- GURPREET PADAM ( FAMILY PRACTICE - SEEMA SANGWAN MD INC A CALIFORNIA PROFESSIONAL CORPORATION )
- SEEMA SANGWAN ( INTERNAL MEDICINE - SEEMA SANGWAN MD INC A CALIFORNIA PROFESSIONAL CORPORATION )
- MARK BYRNE ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - BRENNAN MEDICAL CORPORATION )
- TAM NGUYEN ( INTERNAL MEDICINE )
- KATHRYN RENSCHLER ( INTERNAL MEDICINE - IMGPA INC )
- VANESSA WILSON ( INTERNAL MEDICINE - WASHINGTON TOWNSHIP MEDICAL FOUNDATION )
- SUNITHA GUBBALA ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )