SILVERLINE STAFF, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 66%
39510 PASEO PADRE PKWY FREMONT, CA 94538
925-415-3360
Data date: Jan 17, 2024
The Most Important Data about SILVERLINE STAFF, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SILVERLINE STAFF, INC is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 54% of its customers. This is LOWER than the national average. The percentage of patients who gave SILVERLINE STAFF, INC a rating of 9 or 10 was 66%. This is LOWER than the national average. The agency has been participating in Medicare since 07/08/2021. The agency costs LESS than the average agency nationally. The agency serves 279 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SILVERLINE STAFF, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SILVERLINE STAFF, INC
Data as of Jan 17, 2024
Address:
39510 PASEO PADRE PKWY
FREMONT, CA 94538
Medicare Provider Number: 559548
Participating in Medicare Since: July 08, 2021
Ownership Type: -
Cost compared to national average: 98%
DTC Performance for SILVERLINE STAFF, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for SILVERLINE STAFF, INC.
Home Health Care Services
SILVERLINE STAFF, INC offers 0 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SILVERLINE STAFF, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 1: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 1: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by SILVERLINE STAFF, INC
SILVERLINE STAFF, INC provides home health care services in these zip codes.
90712 93230 93270 93277 93444 93611 93620 93635 93657 93720 93727 93901 93905 93906 93907 93955 94002 94010 94015 94022 94024 94025 94027 94030 94038 94040 94041 94044 94061 94062 94063 94065 94066 94070 94080 94085 94086 94087 94103 94105 94108 94109 94112 94114 94115 94118 94122 94127 94131 94158 94303 94304 94306 94402 94403 94404 94501 94502 94503 94505 94506 94507 94508 94509 94510 94511 94513 94515 94517 94518 94520 94521 94523 94525 94526 94530 94531 94533 94534 94536 94538 94539 94540 94541 94542 94544 94545 94547 94549 94550 94551 94553 94555 94556 94558 94559 94560 94561 94563 94564 94565 94566 94568 94571 94572 94574 94577 94578 94579 94580 94582 94583 94585 94586 94587 94588 94589 94590 94591 94595 94596 94597 94598 94599 94601 94602 94603 94605 94607 94608 94611 94612 94618 94619 94621 94704 94705 94706 94707 94801 94803 94804 94806 94901 94903 94904 94920 94925 94928 94930 94931 94939 94941 94945 94947 94949 94951 94952 94954 94960 94965 94970 94973 95003 95005 95006 95008 95014 95020 95023 95030 95032 95035 95037 95046 95051 95054 95060 95062 95066 95070 95073 95076 95109 95111 95112 95116 95119 95120 95121 95122 95123 95125 95126 95128 95129 95132 95133 95134 95135 95136 95148 95209 95212 95219 95223 95242 95252 95304 95315 95336 95337 95341 95351 95355 95358 95361 95376 95377 95383 95388 95401 95403 95404 95405 95407 95409 95425 95437 95439 95442 95453 95472 95476 95492 95608 95610 95616 95618 95621 95624 95628 95630 95631 95632 95648 95660 95661 95666 95667 95670 95687 95688 95690 95694 95695 95747 95758 95816 95820 95821 95822 95823 95824 95825 95826 95827 95828 95833 95834 95835 95838 95841 95842 95843 95953 95991 96137 97504
Performance Measures for SILVERLINE STAFF, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
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How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 92.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 82.8% |
How Often Patients Got Better At Walking Or Moving Around | 79.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 86.3% |
How Often Patients Got Better At Bathing | 89.4% |
How Often Patients' Breathing Improved | 89.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 84.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15% |
Patient Survey Responses for SILVERLINE STAFF, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SILVERLINE STAFF, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 78% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 71% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 66% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 66% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 54% (Nat: 78%) Lower |
Medical Professionals Associated with SILVERLINE STAFF, INC
These are the doctors who are affiliated with SILVERLINE STAFF, INC.
- JAMES TRAPNELL ( FAMILY PRACTICE - PROVIDENCE MEDICAL FOUNDATION )
- YUSUF RUHULLAH ( FAMILY PRACTICE - TRI-VALLEY MEDICAL ASSOCIATES, INC. )
- CURTIS ROBINSON ( FAMILY PRACTICE )
- MEENAL LOHTIA ( FAMILY PRACTICE - REGENTS UNIV OF CALIFORNIA UCSF )
- JAMES LEONI ( FAMILY PRACTICE - ATTENDA MEDICAL GROUP INC )
- AMEER ALMULLAHASSANI ( NEUROLOGY - NORTHBAY HEALTHCARE GROUP )
- RAJINA RANADIVE ( INTERNAL MEDICINE - PROVIDENCE MEDICAL FOUNDATION )
- JOHN DERMODY ( FAMILY PRACTICE - NAPA VALLEY FAMILY MEDICAL GROUP INC )
- MICHELE HERMAN ( INTERNAL MEDICINE - LA CLINICA DE LA RAZA INC )
- JEVON TANG ( INFECTIOUS DISEASE - WASHINGTON TOWNSHIP MEDICAL FOUNDATION )
- DOUGLAS SEVERANCE ( INTERNAL MEDICINE )
- ANN WEXLER ( HEMATOLOGY/ONCOLOGY - SOLANO HEMATOLOGY - ONCOLOGY )
- JONATHAN HUMPHREY ( FAMILY PRACTICE - BASS MEDICAL GROUP )
- BAKUL ROY ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- MUSTAFA KAZEMI ( INTERNAL MEDICINE )
- AYESHA MURTUZA ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- MICHAEL NOVAK ( FAMILY PRACTICE - ADVENTIST HEALTH PHYSICIANS NETWORK )