JOHN MUIR HOME HEALTH SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 88%
2298 PIKE COURT CONCORD, CA 94520
925-674-2560
Data date: Jan 17, 2024
The Most Important Data about JOHN MUIR HOME HEALTH SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for JOHN MUIR HOME HEALTH SERVICES is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave JOHN MUIR HOME HEALTH SERVICES a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/04/1981. The agency costs LESS than the average agency nationally. The agency serves 49 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about JOHN MUIR HOME HEALTH SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on JOHN MUIR HOME HEALTH SERVICES
Data as of Jan 17, 2024
Address:
2298 PIKE COURT
CONCORD, CA 94520
Medicare Provider Number: 57276
Participating in Medicare Since: September 04, 1981
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 93%
DTC Performance for JOHN MUIR HOME HEALTH SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for JOHN MUIR HOME HEALTH SERVICES.
Home Health Care Services
JOHN MUIR HOME HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for JOHN MUIR HOME HEALTH SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by JOHN MUIR HOME HEALTH SERVICES
JOHN MUIR HOME HEALTH SERVICES provides home health care services in these zip codes.
94020 94503 94505 94506 94507 94509 94510 94511 94513 94514 94516 94517 94518 94519 94520 94521 94523 94525 94526 94528 94531 94533 94534 94547 94548 94549 94550 94551 94553 94556 94561 94563 94565 94566 94568 94572 94575 94582 94583 94588 94589 94590 94591 94592 94595 94596 94597 94598 94805
Performance Measures for JOHN MUIR HOME HEALTH SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91.9% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.5% |
How Often Patients Got Better At Walking Or Moving Around | 88.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 86.8% |
How Often Patients Got Better At Bathing | 95.2% |
How Often Patients' Breathing Improved | 97.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 91.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.7% |
Patient Survey Responses for JOHN MUIR HOME HEALTH SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHN MUIR HOME HEALTH SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 81% (Nat: 78%) Higher |
Medical Professionals Associated with JOHN MUIR HOME HEALTH SERVICES
These are the doctors who are affiliated with JOHN MUIR HOME HEALTH SERVICES.
- LAUREN GANNON ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ANTONIO MUTO-ISOLANI ( EMERGENCY MEDICINE - CEP AMERICA - AUC PC )
- MAKI MATSUMURA ( NURSE PRACTITIONER - JOHN MUIR PHYSICIAN NETWORK )
- SHOBANA VANKIPURAM ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- JASKARAN KHELA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- CHRISTOPHER SIMMONS ( INTERNAL MEDICINE )
- IRINA KOLOMEY ( INTERNAL MEDICINE - PITTSBURG ANTIOCH MEDICAL GROUP A PROFESSIONAL CORPORATION )
- LESLEY MARTIN ( HEMATOLOGY/ONCOLOGY - JOHN MUIR PHYSICIAN NETWORK )
- LOUAY TOMA ( ORTHOPEDIC SURGERY - GOLDEN STATE ORTHOPEDICS AND SPINE )
- LISA QUINONES ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- AMBER YEE ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- ADRIANA SABLAN ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- BRIAN CANDELL ( INTERNAL MEDICINE - WHITING AND WHITING, A PROFESSIONAL CORP )
- COLLEEN KENNEY ( PODIATRY )
- TRICIA YEAP ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- MARIE MCGLYNN ( FAMILY PRACTICE - MUIR FAMILY PHYSICIANS MEDICAL GROUP, INC. )
- ROSS PIRKLE ( INTERNAL MEDICINE - BASS MEDICAL GROUP )
- LORETA KALISH ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- GISHA KATTADY ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- MICHELLE LIM ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- MARK REGINATO ( INTERNAL MEDICINE - BASS MEDICAL GROUP )
- ROBERT EIDUS ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- NOUSHIN HADDAD TEHRANI ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- PARHAM GHARAGOZLOU ( INTERNAL MEDICINE )
- KAREN TINDER ( NURSE PRACTITIONER - BASS MEDICAL GROUP )
- DEEPAL CHHAGANLAL ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- ALLISON FRIEDE ( NURSE PRACTITIONER - JOHN MUIR PHYSICIAN NETWORK )
- YOGESH TREHAN ( INTERNAL MEDICINE )
- SUKHJINDER KAUR ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ANDREA AGCAOILI ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- SHYNI SUBASH ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- MEENA RIJHWANI ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- MURALI DHARAN ( THORACIC SURGERY - EAST BAY CARDIOVASCULAR AND THORACIC ASSOCIATES INC. )
- VICTORINA HOFFMANN ( INTERNAL MEDICINE - BASS MEDICAL GROUP )
- MOIZAH SAAD ( INTERNAL MEDICINE - SAI INPATIENT RESOURCES, LLC )
- BRADFORD FLAGG ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- LAUREN AZUMA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- DENNIS FONG ( FAMILY PRACTICE )
- KATHERINE WINTER ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- ANDREW CHEUNG ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- BETHANIE SEMPLE ( NURSE PRACTITIONER - JOHN MUIR PHYSICIAN NETWORK )
- SHARON BRYDEN ( NURSE PRACTITIONER - CEP AMERICA - AUC PC )
- MELVIN HUIE ( INTERNAL MEDICINE )
- ANN NGUYEN-TRAXLER ( INTERNAL MEDICINE - ROSSMOOR MEDICAL ASSOCIATES INC )
- SHAWN ROSEN ( INTERNAL MEDICINE - WHITING AND WHITING, A PROFESSIONAL CORP )
- MEGAN LEMON ( NURSE PRACTITIONER - JOHN MUIR PHYSICIAN NETWORK )
- JEWEL JOHL ( HEMATOLOGY/ONCOLOGY - JOHN MUIR PHYSICIAN NETWORK )
- LOWELL KLEINMAN ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- TINA SINGH ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- MAHA TOMA ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- GURINDER WADHWA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- NEESHA PAMMI ( INTERNAL MEDICINE - BASS MEDICAL GROUP )
- NEIL OKAMURA ( INTERNAL MEDICINE )
- RACHELLE HANFT ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- DAVID WEI ( EMERGENCY MEDICINE - CEP AMERICA - AUC PC )
- RALPH FONG ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- JASON MOY ( GENERAL SURGERY - CEP AMERICA - AUC PC )
- AARON ZAKS ( FAMILY PRACTICE - FAMILY HEALTH CENTER OF BENICIA )
- ERIK GRACER ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- KATHLEEN KING ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- HARNEET CHOPRA ( INTERNAL MEDICINE - ROSSMOOR MEDICAL ASSOCIATES INC )
- RYAN BROWN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - JOHN MUIR PHYSICIAN NETWORK )
- SALMAN SAAD ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- UMA VEDALA ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ANDRE BONNETT ALONSO ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- CHRISTOPHER ALLEN ( EMERGENCY MEDICINE - CEP AMERICA - AUC PC )
- VICKI TREVINO ( PHYSICIAN ASSISTANT - CEP AMERICA - AUC PC )
- STEVEN KAPLAN ( FAMILY PRACTICE - EPIC CARE )
- NICOLE NURSE ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- ROBERT ROBLES ( HEMATOLOGY/ONCOLOGY - JOHN MUIR PHYSICIAN NETWORK )
- ZITA LATONA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- NATALIE CHANG ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ALICIA ZHOU ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- CHINNAVUTH DE MONTEIRO ( INTERNAL MEDICINE )
- BRIAN HONBO ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- AIMEE KEYASHIAN ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- MONIQUE DELISSER ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- PREET BHAMBRA ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- SUNAYNA KUMAR ( NURSE PRACTITIONER - JOHN MUIR PHYSICIAN NETWORK )
- LAWREN HICKS ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- NICOLAS MAKHOUL ( FAMILY PRACTICE - BASS MEDICAL GROUP )
- DOUGLAS SEVERANCE ( INTERNAL MEDICINE )
- PRASHANTHI YALAMANCHILI ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- VANDANA DUGGAL ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- SHERILLE SEVILLA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- AZITA CHEHRESA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- CHARLES RENNER ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- HOWARD ZEIGER ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- PEDRAM TAHER ( INTERNAL MEDICINE - ROSSMOOR MEDICAL ASSOCIATES INC )
- SUJATHA RAJAGOPALAN ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- SURINDER KOHAL ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- JOHN ROBERTS ( FAMILY PRACTICE - BASS MEDICAL GROUP )
- BEVERLY SPURS ( PODIATRY - CEP AMERICA - AUC PC )
- TIEN LAM ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- RAMESH VEERAGANDHAM ( CARDIAC SURGERY - EAST BAY CARDIOVASCULAR AND THORACIC ASSOCIATES INC. )
- BENJAMIN SADOFF ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- ANDREAS KAMLOT ( CARDIAC SURGERY - EAST BAY CARDIOVASCULAR AND THORACIC ASSOCIATES INC. )
- BAKUL ROY ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- KAI LEE ( NEUROLOGY - BASS MEDICAL GROUP )
- JOY BLOCH ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ROBERT ALGAR ( NEUROLOGY - BASS MEDICAL GROUP )
- BRIAN CHIN ( GENERAL SURGERY - CEP AMERICA - AUC PC )
- CHANDA BANWAT ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- DIANE CHANDLER ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- MELANIE PEREZ ( NURSE PRACTITIONER - JOHN MUIR PHYSICIAN NETWORK )
- ANGAD OBEROI ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- PAIGE YOSHISATO ( FAMILY PRACTICE - QUANTUM HEALTHCARE MEDICAL ASSOCIATES INC )
- ABINAV BAWEJA ( HEMATOLOGY/ONCOLOGY - JOHN MUIR PHYSICIAN NETWORK )
- MANISHA MALHOTRA ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- THUTHUY PHAMLE ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- KAUSALYA CHENNAPRAGADA ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- WALAILUK CHAIYARAT ( HEMATOLOGY/ONCOLOGY - JOHN MUIR PHYSICIAN NETWORK )
- JUANA GONZALEZ-AGUIRRE ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- SMITA CHANDRA ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ARTEMIO PEREZ ( OSTEOPATHIC MANIPULATIVE MEDICINE - BASS MEDICAL GROUP )
- XINGBO SUN ( PODIATRY - CEP AMERICA - AUC PC )
- JENNY YU ( PODIATRY - CEP AMERICA - AUC PC )
- RACHEL OLIVER ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- EDWARD TEARE ( NURSE PRACTITIONER - PINE PARK HEALTH, INC )
- APRIL DIEP ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- WEI ZHENG ( UROLOGY - JOHN MUIR PHYSICIAN NETWORK )
- TIFFANY MCCLURE ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- BALDOMERO DELEON ( INTERNAL MEDICINE )
- ELLEN LENG ( EMERGENCY MEDICINE - CEP AMERICA - AUC PC )
- ZHI PENG DAI ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- SHABNAM YEKTA ( HOSPICE/PALLIATIVE CARE - JOHN MUIR PHYSICIAN NETWORK )
- KAREN SONNENTHAL ( NURSE PRACTITIONER - JOHN MUIR PHYSICIAN NETWORK )
- MARIA ANDRAE-HAMMOND ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- LANCE GIBSON ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- ANA TRIANA ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- MA THERESA EGASANI ELISES ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- HERSH PATEL ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )