HEALTHY LIVING AT HOME - EAST BAY, LLC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 78%
1320 WILLOW PASS ROAD, SUITE 555 CONCORD, CA 94520
877-513-7363
Data date: Jan 17, 2024
The Most Important Data about HEALTHY LIVING AT HOME - EAST BAY, LLC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HEALTHY LIVING AT HOME - EAST BAY, LLC is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 71% of its customers. This is LOWER than the national average. The percentage of patients who gave HEALTHY LIVING AT HOME - EAST BAY, LLC a rating of 9 or 10 was 78%. This is LOWER than the national average. The agency has been participating in Medicare since 08/27/2013. The agency costs LESS than the average agency nationally. The agency serves 141 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HEALTHY LIVING AT HOME - EAST BAY, LLC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HEALTHY LIVING AT HOME - EAST BAY, LLC
Data as of Jan 17, 2024
Address:
1320 WILLOW PASS ROAD, SUITE 555
CONCORD, CA 94520
Medicare Provider Number: 59536
Participating in Medicare Since: August 27, 2013
Ownership Type: PROPRIETARY
Cost compared to national average: 95%
DTC Performance for HEALTHY LIVING AT HOME - EAST BAY, LLC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HEALTHY LIVING AT HOME - EAST BAY, LLC.
Home Health Care Services
HEALTHY LIVING AT HOME - EAST BAY, LLC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HEALTHY LIVING AT HOME - EAST BAY, LLC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by HEALTHY LIVING AT HOME - EAST BAY, LLC
HEALTHY LIVING AT HOME - EAST BAY, LLC provides home health care services in these zip codes.
94501 94502 94503 94505 94506 94507 94509 94510 94512 94513 94515 94517 94518 94519 94520 94521 94523 94526 94528 94530 94531 94533 94534 94535 94541 94542 94544 94545 94546 94547 94549 94550 94551 94552 94553 94556 94558 94559 94561 94562 94563 94564 94565 94566 94568 94571 94572 94574 94577 94578 94579 94580 94581 94582 94583 94585 94586 94587 94588 94589 94590 94591 94592 94595 94596 94597 94598 94599 94601 94602 94603 94605 94606 94607 94608 94609 94610 94611 94612 94618 94619 94621 94702 94703 94704 94705 94706 94707 94708 94709 94710 94801 94803 94804 94805 94806 94820 94901 94903 94904 94920 94924 94925 94928 94930 94931 94933 94938 94939 94941 94945 94947 94949 94951 94952 94954 94957 94960 94965 94970 95401 95402 95403 95404 95405 95407 95409 95439 95442 95448 95452 95465 95472 95476 95492 95620 95625 95641 95687 95688 95694
Performance Measures for HEALTHY LIVING AT HOME - EAST BAY, LLC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 88.4% |
How Often Patients Got Better At Walking Or Moving Around | 90.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 93.3% |
How Often Patients Got Better At Bathing | 93.7% |
How Often Patients' Breathing Improved | 96.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 93.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 11% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 16.6% |
Patient Survey Responses for HEALTHY LIVING AT HOME - EAST BAY, LLC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HEALTHY LIVING AT HOME - EAST BAY, LLC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 83% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 79% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 76% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 78% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 71% (Nat: 78%) Lower |
Medical Professionals Associated with HEALTHY LIVING AT HOME - EAST BAY, LLC
These are the doctors who are affiliated with HEALTHY LIVING AT HOME - EAST BAY, LLC.
- ANNE CHEN ( INTERNAL MEDICINE )
- NGUYEN NGUYEN ( FAMILY PRACTICE - NORTHBAY HEALTHCARE GROUP )
- LOUAY TOMA ( ORTHOPEDIC SURGERY - GOLDEN STATE ORTHOPEDICS AND SPINE )
- SHELLEY WONG ( NURSE PRACTITIONER - SUTTER VALLEY MEDICAL FOUNDATION )
- KATHRYN AMACHER ( INTERNAL MEDICINE )
- MADHAV GOYAL ( INTERNAL MEDICINE - NORTHBAY HEALTHCARE GROUP )
- RALPH FONG ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- ALI HASSANI ( INTERNAL MEDICINE - NORTHBAY HEALTHCARE GROUP )
- AMANDA ADKINS ( INTERNAL MEDICINE - NORTHBAY HEALTHCARE GROUP )
- DOUGLAS FREEMAN ( FAMILY PRACTICE - NORTHBAY HEALTHCARE GROUP )
- CHARBEL NADRA ( INTERNAL MEDICINE - SUTTER VALLEY MEDICAL FOUNDATION )
- TERESA WHITLEY ( INTERNAL MEDICINE - NORTHBAY HEALTHCARE GROUP )
- KEVIN XUNAN ( FAMILY PRACTICE - NORTHBAY HEALTHCARE GROUP )
- MICHAEL TANG ( INTERNAL MEDICINE - QUANTUM HEALTHCARE MEDICAL ASSOCIATES INC )
- ANDLEEB JUDGE ( INTERNAL MEDICINE - SUTTER VALLEY MEDICAL FOUNDATION )