ELITE CARE HOME HEALTH AGENCY, INC.: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 61%
533 AIRPORT BLVD., SUITE 315 BURLINGAME, CA 94010
650-273-1184
Data date: Jan 17, 2024
The Most Important Data about ELITE CARE HOME HEALTH AGENCY, INC.
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ELITE CARE HOME HEALTH AGENCY, INC. is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 59% of its customers. This is LOWER than the national average. The percentage of patients who gave ELITE CARE HOME HEALTH AGENCY, INC. a rating of 9 or 10 was 61%. This is LOWER than the national average. The agency has been participating in Medicare since 09/15/2016. The agency costs LESS than the average agency nationally. The agency serves 72 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ELITE CARE HOME HEALTH AGENCY, INC., along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ELITE CARE HOME HEALTH AGENCY, INC.
Data as of Jan 17, 2024
Address:
533 AIRPORT BLVD., SUITE 315
BURLINGAME, CA 94010
Medicare Provider Number: 59779
Participating in Medicare Since: September 15, 2016
Ownership Type: PROPRIETARY
Cost compared to national average: 75%
DTC Performance for ELITE CARE HOME HEALTH AGENCY, INC.
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ELITE CARE HOME HEALTH AGENCY, INC..
Home Health Care Services
ELITE CARE HOME HEALTH AGENCY, INC. offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for ELITE CARE HOME HEALTH AGENCY, INC.
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 4: |
| HHCAHPS Survey Summary Star Rating | 1: |
| Star Rating For Health Team Gave Care In A Professional Way | 1: |
| Star Rating For Health Team Communicated Well With Them | 1: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 1: |
| Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by ELITE CARE HOME HEALTH AGENCY, INC.
ELITE CARE HOME HEALTH AGENCY, INC. provides home health care services in these zip codes.
94002 94005 94010 94011 94014 94015 94018 94019 94020 94022 94025 94027 94030 94037 94038 94040 94041 94044 94061 94062 94063 94065 94066 94070 94080 94102 94103 94105 94107 94108 94109 94110 94111 94112 94114 94115 94116 94117 94118 94121 94122 94123 94124 94125 94127 94131 94132 94133 94134 94158 94301 94303 94306 94401 94402 94403 94404 94536 94538 94539 94541 94545 94555 94566 94580 94587 95008 95014 95110 95117 95118 95148
Performance Measures for ELITE CARE HOME HEALTH AGENCY, INC.
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.4% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 98.7% |
| How Often Patients Got Better At Walking Or Moving Around | 100% |
| How Often Patients Got Better At Getting In And Out Of Bed | 89.9% |
| How Often Patients Got Better At Bathing | 92.3% |
| How Often Patients' Breathing Improved | 100% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 85.1% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 14.8% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.8% |
Patient Survey Responses for ELITE CARE HOME HEALTH AGENCY, INC.
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ELITE CARE HOME HEALTH AGENCY, INC. to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 75% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 65% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 62% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 61% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 59% (Nat: 78%) Lower |
Medical Professionals Associated with ELITE CARE HOME HEALTH AGENCY, INC.
These are the doctors who are affiliated with ELITE CARE HOME HEALTH AGENCY, INC..
- DALE RITZO ( INTERNAL MEDICINE )
- JOHN LAI ( INTERNAL MEDICINE - JOHN LAI AND KEVIN WONG MEDICAL CORPORATION )
- NANI KANEN ( INTERNAL MEDICINE )
- LELAND LUNA ( FAMILY PRACTICE )
