CENTRAL COAST VNA & HOSPICE, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 86%
5 LOWER RAGSDALE DRIVE MONTEREY, CA 93942
831-372-6668
Data date: Jan 17, 2024
The Most Important Data about CENTRAL COAST VNA & HOSPICE, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTRAL COAST VNA & HOSPICE, INC is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTRAL COAST VNA & HOSPICE, INC a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 98 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTRAL COAST VNA & HOSPICE, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTRAL COAST VNA & HOSPICE, INC
Data as of Jan 17, 2024
Address:
5 LOWER RAGSDALE DRIVE
MONTEREY, CA 93942
Medicare Provider Number: 57002
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 94%
DTC Performance for CENTRAL COAST VNA & HOSPICE, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CENTRAL COAST VNA & HOSPICE, INC.
Home Health Care Services
CENTRAL COAST VNA & HOSPICE, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CENTRAL COAST VNA & HOSPICE, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by CENTRAL COAST VNA & HOSPICE, INC
CENTRAL COAST VNA & HOSPICE, INC provides home health care services in these zip codes.
85349 86426 89411 89451 90278 90280 90501 91362 91786 92056 92203 92243 92270 92385 92882 93003 93065 93221 93245 93304 93447 93614 93635 93727 93901 93902 93905 93906 93907 93908 93912 93915 93920 93921 93922 93923 93924 93925 93926 93927 93928 93930 93932 93933 93940 93942 93950 93953 93955 93960 93962 94022 94102 94110 94132 94303 94551 94595 94596 94703 94941 94977 95003 95004 95010 95012 95019 95020 95021 95023 95024 95030 95037 95038 95039 95043 95045 95046 95056 95060 95062 95065 95073 95075 95076 95103 95106 95125 95129 95150 95322 95336 95340 95404 95608 95746 96003 96145
Performance Measures for CENTRAL COAST VNA & HOSPICE, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 85% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 84.3% |
How Often Patients Got Better At Walking Or Moving Around | 79.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 82.9% |
How Often Patients Got Better At Bathing | 83.6% |
How Often Patients' Breathing Improved | 88.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.7% |
Patient Survey Responses for CENTRAL COAST VNA & HOSPICE, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTRAL COAST VNA & HOSPICE, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 81% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with CENTRAL COAST VNA & HOSPICE, INC
These are the doctors who are affiliated with CENTRAL COAST VNA & HOSPICE, INC.
- RAYMOND PENA ( FAMILY PRACTICE - SOLEDAD COMMUNITY HEALTH CARE DISTRICT )
- BERT TARDIEU ( ORTHOPEDIC SURGERY - SVMHS CLINICS )
- CAROLINE KENNEDY ( FAMILY PRACTICE - COUNTY OF MONTEREY )
- RAFAEL SIQUEIROS ( FAMILY PRACTICE - ACACIA FAMILY MEDICAL GROUP )
- VINCENT DEFILIPPI ( THORACIC SURGERY - SVMHS CLINICS )
- DANIELLE ACTON ( FAMILY PRACTICE - ACACIA FAMILY MEDICAL GROUP )
- SCOTT SCHNEIDERMAN ( FAMILY PRACTICE )
- JOYCE MARIANNE BELTRAN ( FAMILY PRACTICE - SOLEDAD COMMUNITY HEALTH CARE DISTRICT )
- LESLIE FOOTE ( FAMILY PRACTICE )
- SHAIDA BEHNAM ( FAMILY PRACTICE )
- REBECCA ABUNDIS ( INTERNAL MEDICINE - SVMHS CLINICS )
- RICHARD KING ( INTERNAL MEDICINE )
- GRACE CASSERLY ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- NUPUR AGGARWAL ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- JOHN CLARK ( FAMILY PRACTICE - SVMHS CLINICS )
- ALBERTO MARTINEZ ( FAMILY PRACTICE - SVMHS CLINICS )
- KENNETH GJELTEMA ( FAMILY PRACTICE - MOGO URGENT CARE )
- MARC TUNZI ( FAMILY PRACTICE - COUNTY OF MONTEREY )
- SUSAN KUBICA ( INTERNAL MEDICINE )
- JEREMY SILK ( PLASTIC AND RECONSTRUCTIVE SURGERY - SALINAS VALLEY PLASTIC SURGERY ASSOCIATES A MEDICAL CORPORATION )
- ROBERT FERNANDEZ ( FAMILY PRACTICE - SVMHS CLINICS )
- ADELHEID EBENHOECH ( FAMILY PRACTICE - COUNTY OF MONTEREY )
- SHEHZAD AZIZ ( HEMATOLOGY/ONCOLOGY - SVMHS CLINICS )
- SUZANNE ROSEN ( FAMILY PRACTICE - DOCTORS ON DUTY MEDICAL GROUP, INC )
- JAIME GIRON ( FAMILY PRACTICE - SOLEDAD COMMUNITY HEALTH CARE DISTRICT )
- JOANNA OPPENHEIM ( FAMILY PRACTICE - SVMHS CLINICS )
- CASSANDRA OHLSEN ( INTERNAL MEDICINE )
- DANIEL TORBA ( FAMILY PRACTICE - MONTEREY HOSPITALIST MEDICAL GROUP )
- BRUCE GREENBERG ( FAMILY PRACTICE - SOUTHERN MONTEREY COUNTY MEMORIAL HOSPITAL )
- SCOTT PRYSI ( FAMILY PRACTICE - DOCTORS ON DUTY MEDICAL GROUP, INC )
- KEIKO SAITO ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- JON YOSHIYAMA ( FAMILY PRACTICE - CLINICA DE SALUD DEL VALLE DE SALINAS )
- DALE HELMAN ( NEUROLOGY - CENTRAL CALIFORNIA NEUROLOGY MEDICAL CORPORATION )
- JEAN-PHILIPPE ABRAHAM ( FAMILY PRACTICE - MONTEREY HOSPITALIST MEDICAL GROUP )
- KELSEY CAPRON ( FAMILY PRACTICE - SVMHS CLINICS )
- SATTAR HADI ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- DAWN MUDGE ( INTERNAL MEDICINE - SVMHS CLINICS )
- MATTHEW WATSON ( INTERNAL MEDICINE - ATHENA MEDICAL GROUP OF THE CENTRAL COAST INC )
- CHRISTINE NGUYEN ( FAMILY PRACTICE - SAC HEALTH SYSTEM )
- STEPHANIE TROST ( INTERNAL MEDICINE - SVMHS CLINICS )
- JAMES DACUS ( INTERNAL MEDICINE - SVMHS CLINICS )
- ROBERTO TONGSON ( INTERNAL MEDICINE )
- MICHAEL MCGLUE ( FAMILY PRACTICE - MONTAGE MEDICAL GROUP )
- ALLEN HERSHEY ( ORTHOPEDIC SURGERY - SALINAS VALLEY MEMORIAL HEALTHCARE SYSTEM )
- JESSITASINGHNA ALBERT MESSIAH DHAS ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- WARREN NISHIMOTO ( FAMILY PRACTICE - SVMHS CLINICS )
- OGUCHI NKWOCHA ( FAMILY PRACTICE - CLINICA DE SALUD DEL VALLE DE SALINAS )
- VALERIE CHOY ( INTERNAL MEDICINE - COUNTY OF MONTEREY )
- CHRISTINA ZARO ( FAMILY PRACTICE - COUNTY OF MONTEREY )
- CRAIG CHRISTENSEN ( GASTROENTEROLOGY )
- ELIZABETH BEAL ( FAMILY PRACTICE - SOUTHERN MONTEREY COUNTY MEMORIAL HOSPITAL )
- ANGELA WONG ( FAMILY PRACTICE - SVMHS CLINICS )
- HONG ZHAO ( HEMATOLOGY/ONCOLOGY - COUNTY OF MONTEREY )
- GREGORY CANNON ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- JON-PETER MECKEL ( FAMILY PRACTICE - MONTAGE MEDICAL GROUP )
- ELOY ROMERO ( HOSPITALIST - ELOY ROMERO MD INC A PROFESSIONAL CORPORATION )
- AIMEE SHIRRELL ( FAMILY PRACTICE - CLINICA DE SALUD DEL VALLE DE SALINAS )
- PATRICK CHEN ( INTERNAL MEDICINE - SVMHS CLINICS )
- JAYME ROCK-WILLOUGHBY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - COMMUNITY HOSPITAL OF THE MONTEREY PENINSULA )
- TERRY FRANKLIN ( FAMILY PRACTICE )
- ANURADHA REDDY ( FAMILY PRACTICE - COUNTY OF MONTEREY )
- RUTH TROTTER ( INTERNAL MEDICINE - COUNTY OF MONTEREY )
- JAMES LEW ( FAMILY PRACTICE - SVMHS CLINICS )
- GEORGINA HEAL ( PULMONARY DISEASE )
- GREGORY TAPSON ( FAMILY PRACTICE )
- GLENN YONEDA ( INTERNAL MEDICINE - SVMHS CLINICS )
- GREGORY SPOWART ( CARDIAC SURGERY - MONTAGE MEDICAL GROUP )
- CARLA ROSAL ( FAMILY PRACTICE - SVMHS CLINICS )
- PHILLIP KING ( INTERNAL MEDICINE - SVMHS CLINICS )
- OSCAR GRAY ( FAMILY PRACTICE - CARMEL VALLEY MEDICAL CLINIC, INC )
- ANDREAS SAKOPOULOS ( CARDIAC SURGERY - SVMHS CLINICS )
- MICHAEL LUDER ( FAMILY PRACTICE - DOCTORS ON DUTY MEDICAL GROUP, INC )
- GEETHA VARMA ( HEMATOLOGY/ONCOLOGY - COUNTY OF MONTEREY )
- VIVEK RUDRAPATNA ( INTERNAL MEDICINE - SVMHS CLINICS )
- BRITTANY CHAMBERLAIN ( FAMILY PRACTICE - SVMHS CLINICS )
- MICHAEL GORMAN ( FAMILY PRACTICE - MONTAGE MEDICAL GROUP )
- PETER OPPENHEIM ( FAMILY PRACTICE - SVMHS CLINICS )
- HARRY JANG ( INTERNAL MEDICINE - COUNTY OF MONTEREY )
- STEVEN PETRONIJEVIC ( FAMILY PRACTICE )
- CHRISTINE PONZIO ( FAMILY PRACTICE - SALINAS VALLEY MEMORIAL HEALTHCARE SYSTEM )
- SIANG LO ( FAMILY PRACTICE - PACIFIC GROVE FAMILY MEDICINE INC )
- TERRANCE HACK ( ANESTHESIOLOGY - ASSOCIATED ANESTHESIOLOGISTS OF THE CENTRAL COAST )
- PATRICIA MAYER ( FAMILY PRACTICE - SVMHS CLINICS )
- NICOLAS NUTTALL ( INTERNAL MEDICINE )
- LELLIVI CARMEN ( FAMILY PRACTICE - MONTAGE MEDICAL GROUP )
- SA VANNA BAKER LEYVA ( FAMILY PRACTICE - SVMHS CLINICS )
- DANIEL GALLEGOS ( FAMILY PRACTICE - SVMHS CLINICS )
- SHOSHAUNA BAER ( HOSPITALIST - MONTEREY HOSPITALIST MEDICAL GROUP )
- PABLO VELIZ ( FAMILY PRACTICE - NORTHERN CALIFORNIA CONGREGATIONAL RETIREMENT HOMES, INC )
- PETER FRANKLIN ( FAMILY PRACTICE )
- THOMAS BRADLEY ( MEDICAL ONCOLOGY )
- SHEHAB SADDY ( GERIATRIC MEDICINE )
- EDWARD KENNEDY ( INTERNAL MEDICINE )
- R BRYAN KLASSEN ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- DAVID STRAFACE ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- CARLOS RAMIREZ ( FAMILY PRACTICE )
- GEDIMINAS RUIBYS ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- YALDA ATAIE ( INTERNAL MEDICINE - MONTAGE MEDICAL GROUP )
- WILLIAM KHIEU ( OBSTETRICS/GYNECOLOGY - OB/ GYN ASSOCIATES OF THE CENTRAL COAST )
- JASPREET DHILLON ( INTERNAL MEDICINE - SVMHS CLINICS )
- ELIOT LIGHT ( FAMILY PRACTICE - PACIFIC GROVE FAMILY MEDICINE INC )
- JOSHUA DEUTSCH ( FAMILY PRACTICE - SOUTHERN MONTEREY COUNTY MEMORIAL HOSPITAL )