VALLEY CARE HOME HEALTH, INC.: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 68%
7077 ORANGEWOOD AVE, STE. 100 GARDEN GROVE, CA 92841
818-556-3611
Data date: Jan 17, 2024
The Most Important Data about VALLEY CARE HOME HEALTH, INC.
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for VALLEY CARE HOME HEALTH, INC. is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 63% of its customers. This is LOWER than the national average. The percentage of patients who gave VALLEY CARE HOME HEALTH, INC. a rating of 9 or 10 was 68%. This is LOWER than the national average. The agency has been participating in Medicare since 04/30/2012. The agency costs MORE than the average agency nationally. The agency serves 97 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about VALLEY CARE HOME HEALTH, INC., along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on VALLEY CARE HOME HEALTH, INC.
Data as of Jan 17, 2024
Address:
7077 ORANGEWOOD AVE, STE. 100
GARDEN GROVE, CA 92841
Medicare Provider Number: 59411
Participating in Medicare Since: April 30, 2012
Ownership Type: PROPRIETARY
Cost compared to national average: 102%
DTC Performance for VALLEY CARE HOME HEALTH, INC.
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for VALLEY CARE HOME HEALTH, INC..
Home Health Care Services
VALLEY CARE HOME HEALTH, INC. offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for VALLEY CARE HOME HEALTH, INC.
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2: |
HHCAHPS Survey Summary Star Rating | 1: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 1: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by VALLEY CARE HOME HEALTH, INC.
VALLEY CARE HOME HEALTH, INC. provides home health care services in these zip codes.
90011 90019 90023 90027 90028 90029 90033 90034 90044 90247 90260 90280 90405 90605 90630 90640 90670 90703 90712 90715 90720 90723 90731 90746 90805 90808 90815 91042 91201 91202 91203 91204 91205 91206 91208 91335 91344 91401 91402 91405 91502 91605 91732 92201 92203 92210 92211 92220 92223 92234 92235 92236 92240 92241 92252 92253 92254 92256 92258 92260 92262 92263 92264 92270 92274 92275 92276 92277 92282 92284 92285 92561 92612 92614 92618 92627 92647 92648 92657 92663 92683 92703 92705 92707 92708 92804 92806 92807 92833 92840 92841 92843 92845 92867 92869 92886 95966
Performance Measures for VALLEY CARE HOME HEALTH, INC.
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 92.9% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.9% |
How Often Patients Got Better At Walking Or Moving Around | 61% |
How Often Patients Got Better At Getting In And Out Of Bed | 60.1% |
How Often Patients Got Better At Bathing | 56.5% |
How Often Patients' Breathing Improved | 80.2% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 59.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.3% |
Patient Survey Responses for VALLEY CARE HOME HEALTH, INC.
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VALLEY CARE HOME HEALTH, INC. to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 77% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 72% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 72% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 68% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 63% (Nat: 78%) Lower |
Medical Professionals Associated with VALLEY CARE HOME HEALTH, INC.
These are the doctors who are affiliated with VALLEY CARE HOME HEALTH, INC..
- JAMBUR CHANDRASHEKAR ( INTERNAL MEDICINE - COACHELLA VALLEY NEPHROLOGY INC )
- DELSHAD AHMAD ( HEMATOLOGY/ONCOLOGY - EISENHOWER MEDICAL CENTER )
- FRANCISCO CORDOVA ( INTERNAL MEDICINE - INTERNAL MEDICINE SPECIALISTS INC )
- CATHERINE BIANCHI ( FAMILY PRACTICE - UROLOGIC INSTITUTE OF THE HIGH DESERT INC )
- PADMA KHANCHUSTAMBHAM ( INTERNAL MEDICINE - LIFE CONNECT MEDICAL, INC )
- STEPHEN STEELE ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- JAVED AHMAD ( INTERNAL MEDICINE )
- MEI LAI ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- CHRISTOPHER HUNT ( INTERNAL MEDICINE - HOME PHYSICIANS MEDICAL GROUP INC )
- NINA MAW MAW ( FAMILY PRACTICE )
- ARBATEL DE LA CUESTA ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- ERIC SONTZ ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - EISENHOWER MEDICAL CENTER )
- MANUEL TOVAR ( PHYSICIAN ASSISTANT )
- EDUARDO RAMIREZ ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- KAMEL AZHAR ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- TIFFANY JEN ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- PABLO SOBERO ( FAMILY PRACTICE )
- NATASHA CREIGHTON ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- ABDALLAH ABUSAMRAH SALAIMEH ( INTERNAL MEDICINE - FIRST CHOICE PHYSICIAN PARTNERS )
- SEEMA BIR ( FAMILY PRACTICE - ARVINDER S. BIR MD, SEEMA BIR MD CORP )
- JACK CRUIKSHANK ( INTERNAL MEDICINE - HI-DESERT MEMORIAL HEALTH CARE DISTRICT )
- SYED AZAM ( INTERNAL MEDICINE - SYED F AZAM MEDICAL ASSOCIATES INC )
- KOUROSH MOSHIRI ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- LUKE DREISBACH ( HEMATOLOGY/ONCOLOGY - DESERT HEMATOLOGY-ONCOLOGY MEDICAL GROUP INC )
- MARIA GARCIA ( INTERNAL MEDICINE - INTERNAL MEDICINE SPECIALISTS INC )
- ASSAD DARAWAL ( INTERNAL MEDICINE )
- TATE DELEON ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- MARK DELA CRUZ ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- ANETA STIRLING ( INTERNAL MEDICINE )
- PURI LORENA PASCUAL ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )