ZELOMARA PLUS HOME HEALTH, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 56%
520 N BROOKHURST ST SUITE 202 ANAHEIM, CA 92801
657-230-9245
Data date: Jan 17, 2024
The Most Important Data about ZELOMARA PLUS HOME HEALTH, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ZELOMARA PLUS HOME HEALTH, INC is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 65% of its customers. This is LOWER than the national average. The percentage of patients who gave ZELOMARA PLUS HOME HEALTH, INC a rating of 9 or 10 was 56%. This is LOWER than the national average. The agency has been participating in Medicare since 02/08/2012. The agency costs LESS than the average agency nationally. The agency serves 46 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ZELOMARA PLUS HOME HEALTH, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ZELOMARA PLUS HOME HEALTH, INC
Data as of Jan 17, 2024
Address:
520 N BROOKHURST ST SUITE 202
ANAHEIM, CA 92801
Medicare Provider Number: 59386
Participating in Medicare Since: February 08, 2012
Ownership Type: PROPRIETARY
Cost compared to national average: 88%
DTC Performance for ZELOMARA PLUS HOME HEALTH, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ZELOMARA PLUS HOME HEALTH, INC.
Home Health Care Services
ZELOMARA PLUS HOME HEALTH, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for ZELOMARA PLUS HOME HEALTH, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 4: |
| HHCAHPS Survey Summary Star Rating | 2: |
| Star Rating For Health Team Gave Care In A Professional Way | 1: |
| Star Rating For Health Team Communicated Well With Them | 2: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
| Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by ZELOMARA PLUS HOME HEALTH, INC
ZELOMARA PLUS HOME HEALTH, INC provides home health care services in these zip codes.
90018 90220 90242 90504 90630 90631 90650 90680 90746 90804 91748 91761 92626 92627 92630 92646 92647 92648 92649 92655 92660 92683 92701 92703 92704 92706 92707 92708 92801 92802 92804 92805 92806 92831 92832 92833 92835 92840 92841 92843 92844 92845 92865 92867 92868 92869
Performance Measures for ZELOMARA PLUS HOME HEALTH, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 88.4% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 79.7% |
| How Often Patients Got Better At Walking Or Moving Around | 87.5% |
| How Often Patients Got Better At Getting In And Out Of Bed | 89.7% |
| How Often Patients Got Better At Bathing | 95.8% |
| How Often Patients' Breathing Improved | 83.3% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 100% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 12.6% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 8.2% |
Patient Survey Responses for ZELOMARA PLUS HOME HEALTH, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ZELOMARA PLUS HOME HEALTH, INC to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 72% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 74% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 56% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 65% (Nat: 78%) Lower |
Medical Professionals Associated with ZELOMARA PLUS HOME HEALTH, INC
These are the doctors who are affiliated with ZELOMARA PLUS HOME HEALTH, INC.
- HAO THAI ( FAMILY PRACTICE )
- ADEL BOUTROS ( FAMILY PRACTICE )
- KEVIN MAI ( FAMILY PRACTICE - VU D TRAN MD INC )
