APEX HOME HEALTH CARE SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 79%
520 N MAIN STREET STE 200 SANTA ANA, CA 92701
714-527-0887
Data date: Jan 17, 2024
The Most Important Data about APEX HOME HEALTH CARE SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for APEX HOME HEALTH CARE SERVICES is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 68% of its customers. This is LOWER than the national average. The percentage of patients who gave APEX HOME HEALTH CARE SERVICES a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 08/10/2006. The agency costs MORE than the average agency nationally. The agency serves 91 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about APEX HOME HEALTH CARE SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on APEX HOME HEALTH CARE SERVICES
Data as of Jan 17, 2024
Address:
520 N MAIN STREET STE 200
SANTA ANA, CA 92701
Medicare Provider Number: 58341
Participating in Medicare Since: August 10, 2006
Ownership Type: PROPRIETARY
Cost compared to national average: 103%
DTC Performance for APEX HOME HEALTH CARE SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for APEX HOME HEALTH CARE SERVICES.
Home Health Care Services
APEX HOME HEALTH CARE SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for APEX HOME HEALTH CARE SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by APEX HOME HEALTH CARE SERVICES
APEX HOME HEALTH CARE SERVICES provides home health care services in these zip codes.
90601 90605 90620 90623 90630 90631 90680 90704 90720 90740 92602 92603 92604 92606 92610 92612 92614 92617 92618 92620 92624 92625 92626 92627 92629 92630 92637 92646 92647 92648 92649 92651 92652 92653 92654 92655 92656 92657 92659 92660 92661 92663 92672 92673 92675 92677 92679 92683 92688 92691 92692 92694 92701 92703 92704 92705 92706 92707 92708 92780 92781 92782 92801 92802 92804 92805 92806 92807 92808 92821 92823 92831 92832 92833 92835 92840 92841 92843 92844 92845 92856 92861 92863 92865 92866 92867 92868 92869 92870 92886 92887
Performance Measures for APEX HOME HEALTH CARE SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 88.8% |
How Often Patients Got Better At Walking Or Moving Around | 77.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 83.7% |
How Often Patients Got Better At Bathing | 72.4% |
How Often Patients' Breathing Improved | 83.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 61% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.7% |
Patient Survey Responses for APEX HOME HEALTH CARE SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for APEX HOME HEALTH CARE SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 84% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 78% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 69% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 79% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 68% (Nat: 78%) Lower |
Medical Professionals Associated with APEX HOME HEALTH CARE SERVICES
These are the doctors who are affiliated with APEX HOME HEALTH CARE SERVICES.
- VANESSA MENDOZA ( PHYSICIAN ASSISTANT - JM GEISS DO APC )
- BYRON BLEDSOE ( NURSE PRACTITIONER - NEW FOUNDATION MEDICAL INC )
- DANIEL KONCHAN ( PHYSICIAN ASSISTANT - JM GEISS DO APC )
- ALVIN CHANG ( INTERNAL MEDICINE - NEW FOUNDATION MEDICAL INC )
- MICHELE BURNS ( PHYSICIAN ASSISTANT - NEW FOUNDATION MEDICAL INC )
- CASEY GOODMAN ( FAMILY PRACTICE - JM GEISS DO APC )
- ANGELA LAMOTTE ( INTERNAL MEDICINE - JM GEISS DO APC )
- LYNDA ADRIG ( INTERNAL MEDICINE )
- RICHARD RODRIGUEZ ( FAMILY PRACTICE - JM GEISS DO APC )
- JAMES FONDREN ( INTERNAL MEDICINE )
- CHRISTOPHER HEITLAND ( PSYCHIATRY )
- JOOMO YANG ( INTERNAL MEDICINE - HOAG CLINIC )
- MELISSA SIEW ( INTERNAL MEDICINE - MEMORIALCARE MEDICAL FOUNDATION )
- ANTHONY YNIGUEZ ( NURSE PRACTITIONER - JM GEISS DO APC )
- ROBERT SCHREIMAN ( FAMILY PRACTICE - NEW FOUNDATION MEDICAL INC )
- LACEE OLIVER ( PHYSICIAN ASSISTANT - JM GEISS DO APC )
- YING ZHANG ( NURSE PRACTITIONER - NEW FOUNDATION MEDICAL INC )