PRISTINE CARE HOME HEALTH SERVICES, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 59%
28481 RANCHO CALIFORNIA ROAD SUITE 109 TEMECULA, CA 92590
951-506-0348
Data date: Jan 17, 2024
The Most Important Data about PRISTINE CARE HOME HEALTH SERVICES, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PRISTINE CARE HOME HEALTH SERVICES, INC is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 68% of its customers. This is LOWER than the national average. The percentage of patients who gave PRISTINE CARE HOME HEALTH SERVICES, INC a rating of 9 or 10 was 59%. This is LOWER than the national average. The agency has been participating in Medicare since 03/30/2016. The agency costs LESS than the average agency nationally. The agency serves 159 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PRISTINE CARE HOME HEALTH SERVICES, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PRISTINE CARE HOME HEALTH SERVICES, INC
Data as of Jan 17, 2024
Address:
28481 RANCHO CALIFORNIA ROAD SUITE 109
TEMECULA, CA 92590
Medicare Provider Number: 59748
Participating in Medicare Since: March 30, 2016
Ownership Type: PROPRIETARY
Cost compared to national average: 94%
DTC Performance for PRISTINE CARE HOME HEALTH SERVICES, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for PRISTINE CARE HOME HEALTH SERVICES, INC.
Home Health Care Services
PRISTINE CARE HOME HEALTH SERVICES, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PRISTINE CARE HOME HEALTH SERVICES, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by PRISTINE CARE HOME HEALTH SERVICES, INC
PRISTINE CARE HOME HEALTH SERVICES, INC provides home health care services in these zip codes.
90094 90650 91710 91784 91901 91902 91910 91911 91913 91915 91932 91941 91942 91945 91950 91977 92003 92007 92008 92009 92010 92011 92014 92019 92020 92021 92024 92025 92026 92027 92028 92029 92037 92040 92054 92056 92057 92058 92059 92060 92061 92064 92065 92067 92069 92070 92071 92075 92078 92081 92082 92083 92084 92086 92091 92101 92102 92103 92104 92105 92106 92107 92108 92109 92110 92111 92113 92114 92115 92117 92118 92119 92120 92121 92122 92123 92124 92126 92127 92128 92129 92130 92131 92139 92154 92173 92201 92203 92210 92211 92220 92223 92231 92234 92236 92240 92241 92243 92250 92253 92260 92262 92264 92270 92274 92283 92284 92313 92316 92324 92335 92337 92346 92354 92371 92373 92374 92376 92399 92401 92404 92407 92408 92410 92501 92503 92505 92506 92507 92530 92532 92536 92543 92544 92545 92553 92555 92557 92562 92563 92567 92570 92571 92582 92583 92584 92585 92586 92587 92590 92591 92592 92595 92596 92626 92663 92801 92844 92860
Performance Measures for PRISTINE CARE HOME HEALTH SERVICES, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.9% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 87.3% |
How Often Patients Got Better At Walking Or Moving Around | 81.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 83.9% |
How Often Patients Got Better At Bathing | 87.4% |
How Often Patients' Breathing Improved | 82.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.7% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 11.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.7% |
Patient Survey Responses for PRISTINE CARE HOME HEALTH SERVICES, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PRISTINE CARE HOME HEALTH SERVICES, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 83% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 77% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 59% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 68% (Nat: 78%) Lower |
Medical Professionals Associated with PRISTINE CARE HOME HEALTH SERVICES, INC
These are the doctors who are affiliated with PRISTINE CARE HOME HEALTH SERVICES, INC.
- LUIS NAVAZO ( FAMILY PRACTICE - RANCHO SANTA FE MEDICAL GROUP, INC. )
- QAIS AYOUBY ( INTERNAL MEDICINE - ALERTIVE HEALTHCARE MEDICAL GROUP APC )
- POUYA AFSHAR ( HOSPITALIST - POUYA AFSHAR MD INC )
- ELIZABETH SALADA ( INTERNAL MEDICINE - ELIZABETH SALADA MD A MEDICAL CORPORATION )
- RICHARD NGUYEN ( GERIATRIC MEDICINE - SENIOR MEDICAL ASSOCIATES INC )
- NINA MAW MAW ( FAMILY PRACTICE )
- JUAN CARLOS FRANCO ( INTERNAL MEDICINE - GRAYBILL MEDICAL GROUP INC )
- ROY JOHNSON ( FAMILY PRACTICE - ARCH HEALTH PARTNERS INC )
- ALAN CHANG ( INTERNAL MEDICINE - GRAYBILL MEDICAL GROUP INC )
- DANIEL CALAC ( INTERNAL MEDICINE - INDIAN HEALTH COUNCIL INC )