KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT): Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 83%
10917 MAGNOLIA AVENUE RIVERSIDE, CA 92505
951-358-2600
Data date: Jan 17, 2024
The Most Important Data about KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT) is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT) a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 04/14/1989. The agency costs LESS than the average agency nationally. The agency serves 86 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT), along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
Data as of Jan 17, 2024
Address:
10917 MAGNOLIA AVENUE
RIVERSIDE, CA 92505
Medicare Provider Number: 557037
Participating in Medicare Since: April 14, 1989
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 85%
DTC Performance for KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT).
Home Health Care Services
KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT) offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT) provides home health care services in these zip codes.
90041 91706 91752 91911 92201 92203 92210 92211 92230 92234 92236 92240 92241 92252 92253 92256 92260 92262 92264 92268 92270 92274 92275 92276 92277 92280 92282 92284 92285 92334 92352 92377 92501 92503 92504 92505 92506 92507 92508 92509 92513 92518 92530 92531 92532 92543 92544 92545 92548 92551 92552 92553 92555 92556 92557 92562 92563 92567 92570 92571 92572 92581 92582 92583 92584 92585 92586 92587 92589 92590 92591 92592 92595 92596 92662 92856 92860 92867 92878 92879 92880 92881 92882 92883 93306 94965
Performance Measures for KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 86.5% |
How Often Patients Got Better At Walking Or Moving Around | 79.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.5% |
How Often Patients Got Better At Bathing | 85.1% |
How Often Patients' Breathing Improved | 83.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 81.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT) to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 84% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 83% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 77% (Nat: 78%) Lower |
Medical Professionals Associated with KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT)
These are the doctors who are affiliated with KAISER, RIVERSIDE, HOME HEALTH AGENCY (PARENT).