VIGILANS HOME HEALTH SERVICES, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 80%
256 CAJON ST SUITE B REDLANDS, CA 92373
909-748-7980
Data date: Jan 17, 2024
The Most Important Data about VIGILANS HOME HEALTH SERVICES, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for VIGILANS HOME HEALTH SERVICES, INC is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave VIGILANS HOME HEALTH SERVICES, INC a rating of 9 or 10 was 80%. This is LOWER than the national average. The agency has been participating in Medicare since 08/30/2012. The agency costs LESS than the average agency nationally. The agency serves 192 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about VIGILANS HOME HEALTH SERVICES, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on VIGILANS HOME HEALTH SERVICES, INC
Data as of Jan 17, 2024
Address:
256 CAJON ST SUITE B
REDLANDS, CA 92373
Medicare Provider Number: 59468
Participating in Medicare Since: August 30, 2012
Ownership Type: PROPRIETARY
Cost compared to national average: 86%
DTC Performance for VIGILANS HOME HEALTH SERVICES, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for VIGILANS HOME HEALTH SERVICES, INC.
Home Health Care Services
VIGILANS HOME HEALTH SERVICES, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for VIGILANS HOME HEALTH SERVICES, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by VIGILANS HOME HEALTH SERVICES, INC
VIGILANS HOME HEALTH SERVICES, INC provides home health care services in these zip codes.
90012 90020 90028 90029 90031 90032 90039 90041 90042 90044 90066 90068 90221 90245 90247 90248 90249 90250 90254 90255 90260 90266 90274 90275 90277 90278 90293 90301 90304 90501 90502 90503 90504 90505 90606 90621 90623 90630 90640 90670 90680 90703 90706 90712 90715 90717 90731 90732 90744 90804 90805 90806 90807 90808 90813 91006 91007 91104 91106 91107 91202 91205 91335 91343 91350 91354 91402 91701 91702 91706 91709 91710 91711 91722 91723 91729 91731 91733 91739 91740 91741 91744 91746 91750 91752 91755 91761 91762 91763 91764 91765 91767 91770 91773 91786 91789 91790 91791 91792 91801 92211 92220 92223 92253 92270 92305 92313 92316 92320 92324 92335 92336 92337 92345 92346 92354 92359 92373 92374 92376 92377 92399 92401 92404 92405 92407 92408 92410 92411 92501 92502 92503 92504 92505 92506 92507 92508 92509 92530 92543 92544 92545 92553 92555 92570 92571 92582 92583 92584 92585 92586 92606 92620 92626 92646 92647 92648 92649 92653 92655 92683 92691 92701 92703 92704 92705 92706 92707 92708 92780 92782 92801 92802 92804 92805 92806 92807 92840 92841 92843 92844 92845 92860 92868 92870 92878 92879 92880 92881 92882 92883 93030
Performance Measures for VIGILANS HOME HEALTH SERVICES, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.3% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 38.6% |
How Often Patients Got Better At Walking Or Moving Around | 80.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 78.4% |
How Often Patients Got Better At Bathing | 86.8% |
How Often Patients' Breathing Improved | 96.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 84.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 11.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 8.5% |
Patient Survey Responses for VIGILANS HOME HEALTH SERVICES, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VIGILANS HOME HEALTH SERVICES, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 80% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with VIGILANS HOME HEALTH SERVICES, INC
These are the doctors who are affiliated with VIGILANS HOME HEALTH SERVICES, INC.
- NARAKANTI RAO ( INTERNAL MEDICINE )
- FERNANDO ENRILE ( GENERAL PRACTICE )
- JHOETTE DUMLAO ( FAMILY PRACTICE - EPIC MEDICAL GROUP,INC )
- CHIH-HONG YOUNG ( MEDICAL ONCOLOGY )
- ANIL GUPTA ( INTERNAL MEDICINE )
- JUN CHIONG ( INTERNAL MEDICINE )
- SANJEEV PURI ( FAMILY PRACTICE - INFINITY MEDICAL CARE INC )
- HICHAM SIOUTY ( INTERNAL MEDICINE )