HEALTHY LIVING AT HOME - PALM DESERT, LLC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 78%
36953 COOK STREET, SUITE 102, BLDG B PALM DESERT, CA 92211
760-834-8501
Data date: Jan 17, 2024
The Most Important Data about HEALTHY LIVING AT HOME - PALM DESERT, LLC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HEALTHY LIVING AT HOME - PALM DESERT, LLC is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 69% of its customers. This is LOWER than the national average. The percentage of patients who gave HEALTHY LIVING AT HOME - PALM DESERT, LLC a rating of 9 or 10 was 78%. This is LOWER than the national average. The agency has been participating in Medicare since 11/19/2015. The agency costs LESS than the average agency nationally. The agency serves 31 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HEALTHY LIVING AT HOME - PALM DESERT, LLC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HEALTHY LIVING AT HOME - PALM DESERT, LLC
Data as of Jan 17, 2024
Address:
36953 COOK STREET, SUITE 102, BLDG B
PALM DESERT, CA 92211
Medicare Provider Number: 59695
Participating in Medicare Since: November 19, 2015
Ownership Type: PROPRIETARY
Cost compared to national average: 93%
DTC Performance for HEALTHY LIVING AT HOME - PALM DESERT, LLC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HEALTHY LIVING AT HOME - PALM DESERT, LLC.
Home Health Care Services
HEALTHY LIVING AT HOME - PALM DESERT, LLC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for HEALTHY LIVING AT HOME - PALM DESERT, LLC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 1: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by HEALTHY LIVING AT HOME - PALM DESERT, LLC
HEALTHY LIVING AT HOME - PALM DESERT, LLC provides home health care services in these zip codes.
92201 92202 92203 92210 92211 92234 92236 92240 92241 92247 92250 92252 92253 92254 92255 92256 92258 92260 92261 92262 92263 92264 92270 92274 92275 92276 92277 92282 92284 92285 92286
Performance Measures for HEALTHY LIVING AT HOME - PALM DESERT, LLC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 78.8% |
How Often Patients Got Better At Walking Or Moving Around | 87.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.5% |
How Often Patients Got Better At Bathing | 89.9% |
How Often Patients' Breathing Improved | 90.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 81% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.7% |
Patient Survey Responses for HEALTHY LIVING AT HOME - PALM DESERT, LLC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HEALTHY LIVING AT HOME - PALM DESERT, LLC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 85% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 63% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 78% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 69% (Nat: 78%) Lower |
Medical Professionals Associated with HEALTHY LIVING AT HOME - PALM DESERT, LLC
These are the doctors who are affiliated with HEALTHY LIVING AT HOME - PALM DESERT, LLC.
- BLANCA CARDENAS ( NURSE PRACTITIONER )
- LAURA MORGAN ( INTERNAL MEDICINE )
- KINJI HAWTHORNE ( INTERNAL MEDICINE - YOUNES MEDICAL CORPORATION )
- STEVEN GORMAN ( INTERNAL MEDICINE )
- ARPEE YERETZIAN ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- FRANCISCO CORDOVA ( INTERNAL MEDICINE - INTERNAL MEDICINE SPECIALISTS INC )
- PAIGE DUBIN ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- CHRISTOPHER FLORES ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- BACHIR YOUNES ( INFECTIOUS DISEASE - YOUNES MEDICAL CORPORATION )
- PADMA KHANCHUSTAMBHAM ( INTERNAL MEDICINE - LIFE CONNECT MEDICAL, INC )
- STEPHEN STEELE ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- JUSTIN THOMAS ( PULMONARY DISEASE - EISENHOWER MEDICAL CENTER )
- JAVED AHMAD ( INTERNAL MEDICINE )
- NAILA KHAN ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- CAROL RENKE ( FAMILY PRACTICE )
- AMANDA CURNOCK ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- ARBATEL DE LA CUESTA ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- HOMAYOUN SIMAN ( GENERAL PRACTICE - HOMAYOUN SIMAN APC )
- CLEMENT AU ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- PERRY SCHALL ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- JIM ROSELL ( PHYSICIAN ASSISTANT - DESERT ORTHOPEDIC CENTER A MEDICAL GROUP INC )
- ERIK SCHNASER ( ORTHOPEDIC SURGERY - DESERT ORTHOPEDIC CENTER A MEDICAL GROUP INC )
- DAVID KO ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- RAVINDERPAL MANN ( INTERNAL MEDICINE )
- MARK FREITAG ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- SHEDA HEIDARIAN ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- TIFFANY JEN ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- HENRY TSAI ( HEMATOLOGY/ONCOLOGY - EISENHOWER MEDICAL CENTER )
- NATASHA CREIGHTON ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- CHANDIMA RATNAYAKE ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- RYAN WOOD ( PODIATRY - EISENHOWER MEDICAL CENTER )
- MARITZA DE LA PENA ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- REEMA KHURRAM ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- SYED AZAM ( INTERNAL MEDICINE - SYED F AZAM MEDICAL ASSOCIATES INC )
- KIRONDA OWENS-LEWIS ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- KOUROSH MOSHIRI ( INTERNAL MEDICINE - EISENHOWER MEDICAL CENTER )
- MARIA GARCIA ( INTERNAL MEDICINE - INTERNAL MEDICINE SPECIALISTS INC )
- KATRINA PLATT ( INTERNAL MEDICINE )
- JOHN PREKEZES ( INTERNAL MEDICINE )
- TATE DELEON ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- WILLIAM LONGFELLOW ( INTERNAL MEDICINE )
- MARK DELA CRUZ ( FAMILY PRACTICE - EISENHOWER MEDICAL CENTER )
- ANETA STIRLING ( INTERNAL MEDICINE )
- RUPINDER MANN ( GERIATRIC MEDICINE - RUPINDER MANN M D INC )