LEGACY HOME HEALTH, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 76%
7365 CARNELIAN STREET, SUITE 116A RANCHO CUCAMONGA, CA 91730
909-608-7566
Data date: Jan 17, 2024
The Most Important Data about LEGACY HOME HEALTH, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for LEGACY HOME HEALTH, INC is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 60% of its customers. This is LOWER than the national average. The percentage of patients who gave LEGACY HOME HEALTH, INC a rating of 9 or 10 was 76%. This is LOWER than the national average. The agency has been participating in Medicare since 09/28/2007. The agency costs MORE than the average agency nationally. The agency serves 151 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about LEGACY HOME HEALTH, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on LEGACY HOME HEALTH, INC
Data as of Jan 17, 2024
Address:
7365 CARNELIAN STREET, SUITE 116A
RANCHO CUCAMONGA, CA 91730
Medicare Provider Number: 58432
Participating in Medicare Since: September 28, 2007
Ownership Type: PROPRIETARY
Cost compared to national average: 102%
DTC Performance for LEGACY HOME HEALTH, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for LEGACY HOME HEALTH, INC.
Home Health Care Services
LEGACY HOME HEALTH, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for LEGACY HOME HEALTH, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by LEGACY HOME HEALTH, INC
LEGACY HOME HEALTH, INC provides home health care services in these zip codes.
90001 90019 90031 90034 90037 90041 90042 90044 90047 90057 90222 90241 90249 90260 90262 90274 90303 90305 90503 90504 90601 90605 90620 90623 90630 90631 90650 90680 90701 90703 90706 90710 90713 90715 90731 90732 90745 90746 90802 90803 90805 90806 90807 90810 90815 90831 91016 91105 91343 91344 91356 91702 91708 91709 91710 91711 91722 91723 91724 91730 91731 91732 91733 91737 91740 91744 91745 91746 91748 91750 91762 91763 91764 91765 91766 91767 91768 91773 91780 91786 91789 91790 91791 91792 92027 92028 92058 92324 92336 92344 92346 92354 92371 92376 92405 92407 92408 92509 92543 92544 92555 92570 92571 92584 92586 92591 92606 92614 92620 92626 92627 92646 92648 92653 92655 92660 92663 92683 92691 92703 92704 92705 92706 92707 92708 92780 92782 92801 92802 92804 92805 92806 92807 92823 92831 92832 92833 92835 92838 92840 92841 92843 92844 92865 92866 92868 92869 92881 92886 92887 93306
Performance Measures for LEGACY HOME HEALTH, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 84.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 21.8% |
How Often Patients Got Better At Walking Or Moving Around | 56.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 65.6% |
How Often Patients Got Better At Bathing | 48.5% |
How Often Patients' Breathing Improved | 79.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 64.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.1% |
Patient Survey Responses for LEGACY HOME HEALTH, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LEGACY HOME HEALTH, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 85% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 79% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 76% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 60% (Nat: 78%) Lower |
Medical Professionals Associated with LEGACY HOME HEALTH, INC
These are the doctors who are affiliated with LEGACY HOME HEALTH, INC.
- EDMOND CHU ( GENERAL PRACTICE )
- ANTO MALIAKKAL ( INTERNAL MEDICINE )
- VICTORIA PHAM ( FAMILY PRACTICE - IN-HOME DOCTORS INC )