WEST COAST HOME HEALTH MANAGEMENT, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 70%
13746 VICTORY BLVD, STE 311 VAN NUYS, CA 91401
818-994-0200
Data date: Jan 17, 2024
The Most Important Data about WEST COAST HOME HEALTH MANAGEMENT, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for WEST COAST HOME HEALTH MANAGEMENT, INC is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 56% of its customers. This is LOWER than the national average. The percentage of patients who gave WEST COAST HOME HEALTH MANAGEMENT, INC a rating of 9 or 10 was 70%. This is LOWER than the national average. The agency has been participating in Medicare since 04/25/2013. The agency costs LESS than the average agency nationally. The agency serves 180 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about WEST COAST HOME HEALTH MANAGEMENT, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on WEST COAST HOME HEALTH MANAGEMENT, INC
Data as of Jan 17, 2024
Address:
13746 VICTORY BLVD, STE 311
VAN NUYS, CA 91401
Medicare Provider Number: 59515
Participating in Medicare Since: April 25, 2013
Ownership Type: PROPRIETARY
Cost compared to national average: 94%
DTC Performance for WEST COAST HOME HEALTH MANAGEMENT, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for WEST COAST HOME HEALTH MANAGEMENT, INC.
Home Health Care Services
WEST COAST HOME HEALTH MANAGEMENT, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for WEST COAST HOME HEALTH MANAGEMENT, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by WEST COAST HOME HEALTH MANAGEMENT, INC
WEST COAST HOME HEALTH MANAGEMENT, INC provides home health care services in these zip codes.
90001 90002 90003 90006 90008 90010 90011 90012 90014 90016 90017 90018 90019 90020 90021 90023 90024 90025 90027 90029 90032 90033 90035 90036 90037 90038 90040 90043 90044 90045 90046 90048 90049 90056 90057 90059 90064 90065 90066 90067 90068 90069 90077 90094 90201 90210 90211 90212 90220 90221 90222 90230 90232 90242 90245 90247 90250 90255 90265 90266 90272 90274 90278 90280 90290 90291 90292 90293 90301 90302 90303 90304 90305 90401 90402 90403 90404 90405 90501 90503 90504 90601 90631 90640 90703 90710 90745 90805 90808 90813 90815 91001 91007 91011 91024 91040 91042 91104 91105 91107 91201 91202 91203 91205 91206 91207 91208 91214 91301 91302 91303 91304 91306 91307 91311 91316 91320 91321 91324 91325 91326 91331 91335 91340 91342 91343 91344 91350 91351 91352 91354 91355 91356 91361 91362 91364 91367 91377 91381 91387 91390 91401 91402 91403 91405 91406 91411 91423 91426 91436 91501 91502 91504 91505 91506 91601 91602 91604 91605 91606 91607 91702 91706 91744 91754 91766 91780 92411 92544 92620 92648 92704 92782 93001 93003 93012 93021 93065 93534 93591
Performance Measures for WEST COAST HOME HEALTH MANAGEMENT, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 82% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 33.2% |
How Often Patients Got Better At Walking Or Moving Around | 92.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 88.5% |
How Often Patients Got Better At Bathing | 93.6% |
How Often Patients' Breathing Improved | 100% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 100% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 8.1% |
Patient Survey Responses for WEST COAST HOME HEALTH MANAGEMENT, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WEST COAST HOME HEALTH MANAGEMENT, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 82% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 67% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 70% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 56% (Nat: 78%) Lower |
Medical Professionals Associated with WEST COAST HOME HEALTH MANAGEMENT, INC
These are the doctors who are affiliated with WEST COAST HOME HEALTH MANAGEMENT, INC.
- GABRIELA SAUDER ( GERIATRIC MEDICINE - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- DAUN CHUNG ( PHYSICAL MEDICINE AND REHABILITATION - CEDARS-SINAI MEDICAL CARE FOUNDATION )
- ANDREW YUN ( ORTHOPEDIC SURGERY - PROVIDENCE SAINT JOHNS MEDICAL FOUNDATION )
- LICHUAN FANG ( FAMILY PRACTICE - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- FELICIANO SERRANO ( NEPHROLOGY )
- LISA BENYA ( INTERNAL MEDICINE - MALIBU MEDICAL CORPORATION )