TENDER HOME HEALTH: Ratings, Survey Results, and Analysis

The Most Important Data about TENDER HOME HEALTH

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for TENDER HOME HEALTH is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency has been participating in Medicare since 09/28/2012. The agency costs LESS than the average agency nationally. The agency serves 430 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on TENDER HOME HEALTH

DTC Performance for TENDER HOME HEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for TENDER HOME HEALTH.

Home Health Care Services

TENDER HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for TENDER HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by TENDER HOME HEALTH

TENDER HOME HEALTH provides home health care services in these zip codes.

90001 90002 90003 90004 90005 90006 90007 90008 90011 90012 90013 90014 90015 90016 90017 90018 90019 90020 90021 90022 90023 90024 90025 90026 90027 90028 90029 90031 90032 90033 90034 90035 90036 90037 90038 90039 90040 90041 90042 90043 90044 90045 90046 90047 90048 90049 90053 90056 90057 90059 90060 90061 90062 90063 90064 90065 90066 90067 90068 90069 90077 90094 90095 90201 90202 90210 90212 90220 90221 90222 90230 90232 90240 90241 90242 90245 90247 90248 90249 90250 90254 90260 90262 90265 90266 90270 90272 90274 90275 90277 90278 90280 90291 90292 90301 90302 90303 90304 90305 90402 90403 90404 90405 90501 90502 90503 90504 90505 90601 90602 90603 90604 90605 90620 90621 90623 90630 90631 90638 90640 90650 90660 90670 90680 90701 90703 90706 90710 90712 90713 90715 90716 90717 90720 90723 90731 90732 90740 90744 90745 90802 90803 90804 90805 90806 90807 90808 90810 90813 90814 90815 91001 91006 91007 91010 91011 91016 91020 91024 91030 91040 91042 91101 91103 91104 91105 91106 91107 91108 91202 91203 91204 91205 91206 91208 91210 91214 91221 91301 91302 91304 91306 91307 91311 91316 91320 91321 91324 91325 91326 91330 91331 91335 91340 91342 91343 91344 91345 91350 91351 91352 91353 91354 91355 91356 91360 91361 91362 91364 91367 91377 91381 91382 91384 91387 91390 91394 91401 91402 91403 91404 91405 91406 91411 91423 91436 91501 91502 91505 91506 91601 91602 91604 91605 91606 91607 91701 91702 91706 91708 91709 91710 91711 91724 91731 91732 91733 91737 91739 91741 91744 91745 91746 91748 91750 91752 91754 91755 91761 91762 91764 91765 91766 91767 91768 91770 91773 91775 91776 91780 91784 91786 91791 91792 91801 91802 91803 92028 92220 92225 92314 92316 92324 92335 92336 92337 92345 92346 92374 92376 92377 92394 92395 92399 92401 92404 92405 92407 92410 92411 92501 92503 92504 92505 92506 92507 92508 92509 92517 92518 92530 92543 92544 92545 92551 92553 92555 92557 92562 92570 92571 92583 92592 92602 92604 92606 92612 92614 92618 92620 92625 92626 92627 92629 92630 92637 92646 92647 92648 92649 92651 92653 92655 92656 92660 92663 92672 92673 92675 92676 92677 92683 92691 92692 92701 92703 92704 92705 92706 92707 92708 92780 92782 92801 92802 92803 92804 92805 92806 92807 92808 92821 92825 92831 92832 92833 92835 92840 92841 92843 92844 92860 92861 92866 92867 92869 92870 92877 92879 92880 92881 92882 92883 92886 92887 93001 93003 93004 93010 93012 93021 93033 93035 93036 93041 93063 93065 93225 93240 93304 93305 93307 93308 93309 93311 93314 93510 93534 93535 93536 93543 93544 93549 93550 93551 93552 93561 93590 93599 94116

Performance Measures for TENDER HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for TENDER HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TENDER HOME HEALTH to the national results for similar facilities.