UNITED HOME HEALTH CARE INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 63%
19801 VANOWEN ST, # B CANOGA PARK, CA 91306
818-805-3821
Data date: Jan 17, 2024
The Most Important Data about UNITED HOME HEALTH CARE INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for UNITED HOME HEALTH CARE INC is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 56% of its customers. This is LOWER than the national average. The percentage of patients who gave UNITED HOME HEALTH CARE INC a rating of 9 or 10 was 63%. This is LOWER than the national average. The agency has been participating in Medicare since 12/06/2019. The agency costs MORE than the average agency nationally. The agency serves 236 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about UNITED HOME HEALTH CARE INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on UNITED HOME HEALTH CARE INC
Data as of Jan 17, 2024
Address:
19801 VANOWEN ST, # B
CANOGA PARK, CA 91306
Medicare Provider Number: 559148
Participating in Medicare Since: December 06, 2019
Ownership Type: PROPRIETARY
Cost compared to national average: 103%
DTC Performance for UNITED HOME HEALTH CARE INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for UNITED HOME HEALTH CARE INC.
Home Health Care Services
UNITED HOME HEALTH CARE INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for UNITED HOME HEALTH CARE INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 2: |
| HHCAHPS Survey Summary Star Rating | 1: |
| Star Rating For Health Team Gave Care In A Professional Way | 1: |
| Star Rating For Health Team Communicated Well With Them | 1: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
| Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by UNITED HOME HEALTH CARE INC
UNITED HOME HEALTH CARE INC provides home health care services in these zip codes.
89128 90002 90003 90004 90005 90006 90007 90008 90011 90012 90013 90014 90016 90017 90018 90019 90020 90023 90024 90025 90026 90027 90028 90029 90034 90035 90036 90037 90038 90039 90041 90043 90044 90045 90046 90047 90048 90049 90056 90057 90062 90063 90064 90065 90066 90067 90068 90069 90077 90094 90210 90211 90212 90220 90221 90230 90232 90241 90247 90249 90250 90254 90262 90265 90266 90270 90272 90274 90275 90277 90278 90290 90291 90292 90293 90301 90302 90303 90304 90305 90401 90402 90403 90404 90405 90409 90501 90502 90503 90505 90605 90621 90630 90640 90650 90660 90703 90710 90712 90715 90717 90720 90723 90731 90732 90740 90746 90802 90803 90805 90806 90807 90808 90810 90813 90815 91001 91006 91007 91010 91011 91016 91024 91040 91101 91103 91105 91106 91203 91204 91205 91206 91207 91208 91301 91302 91304 91306 91307 91311 91316 91320 91321 91324 91325 91326 91331 91335 91342 91343 91344 91345 91352 91355 91356 91360 91361 91362 91364 91367 91377 91384 91387 91401 91402 91403 91405 91406 91411 91423 91436 91501 91504 91505 91601 91602 91604 91605 91606 91607 91706 91710 91711 91730 91737 91741 91754 91773 91780 91784 91786 91789 91790 91801 92210 92220 92336 92503 92506 92508 92509 92543 92557 92562 92586 92625 92646 92648 92652 92656 92657 92660 92663 92677 92694 92707 92831 92844 92845 92867 92869 92870 93001 93003 93010 93012 93015 93021 93030 93065 93066 93301 93536 93550 93551 93561
Performance Measures for UNITED HOME HEALTH CARE INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.9% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 91.3% |
| How Often Patients Got Better At Walking Or Moving Around | 44.4% |
| How Often Patients Got Better At Getting In And Out Of Bed | 44.3% |
| How Often Patients Got Better At Bathing | 47.6% |
| How Often Patients' Breathing Improved | 31% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 49.2% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 10.1% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.6% |
Patient Survey Responses for UNITED HOME HEALTH CARE INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNITED HOME HEALTH CARE INC to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 75% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 70% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 68% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 63% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 56% (Nat: 78%) Lower |
Medical Professionals Associated with UNITED HOME HEALTH CARE INC
These are the doctors who are affiliated with UNITED HOME HEALTH CARE INC.
- OLEG LIAKHOVETSKI ( INTERNAL MEDICINE - DERDERYAN MEDICAL GROUP INC )
- BRANDON KORETZ ( GERIATRIC MEDICINE - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- RICHARD KENNEDY ( FAMILY PRACTICE - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- KIRK UOMOTO ( INTERNAL MEDICINE )
- RICHARD METZ ( INTERNAL MEDICINE )
