TRUE CARE HOME HEALTH SERVICES, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 82%
7355 TOPANGA CANYON BLVD, SUITE 221 CANOGA PARK, CA 91303
818-477-3284
Data date: Jan 17, 2024
The Most Important Data about TRUE CARE HOME HEALTH SERVICES, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for TRUE CARE HOME HEALTH SERVICES, INC is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave TRUE CARE HOME HEALTH SERVICES, INC a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 05/05/2017. The agency costs MORE than the average agency nationally. The agency serves 223 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about TRUE CARE HOME HEALTH SERVICES, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on TRUE CARE HOME HEALTH SERVICES, INC
Data as of Jan 17, 2024
Address:
7355 TOPANGA CANYON BLVD, SUITE 221
CANOGA PARK, CA 91303
Medicare Provider Number: 59799
Participating in Medicare Since: May 05, 2017
Ownership Type: PROPRIETARY
Cost compared to national average: 108%
DTC Performance for TRUE CARE HOME HEALTH SERVICES, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for TRUE CARE HOME HEALTH SERVICES, INC.
Home Health Care Services
TRUE CARE HOME HEALTH SERVICES, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for TRUE CARE HOME HEALTH SERVICES, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 1.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by TRUE CARE HOME HEALTH SERVICES, INC
TRUE CARE HOME HEALTH SERVICES, INC provides home health care services in these zip codes.
90002 90003 90004 90005 90006 90007 90008 90016 90018 90019 90020 90022 90024 90025 90026 90027 90028 90029 90031 90033 90034 90035 90036 90037 90038 90039 90043 90044 90046 90047 90048 90049 90058 90059 90061 90062 90063 90064 90066 90067 90068 90069 90077 90094 90201 90209 90210 90211 90212 90220 90221 90222 90230 90232 90240 90242 90245 90250 90255 90262 90265 90266 90272 90275 90277 90280 90290 90291 90292 90293 90301 90302 90402 90403 90404 90405 90501 90503 90504 90505 90603 90604 90620 90623 90630 90650 90680 90710 90715 90720 90723 90731 90732 90740 90744 90802 90803 90805 90806 90808 90814 90815 91001 91011 91040 91042 91101 91104 91107 91108 91201 91202 91203 91210 91301 91302 91303 91304 91306 91307 91311 91316 91320 91324 91325 91326 91331 91335 91342 91343 91344 91345 91346 91350 91351 91352 91354 91355 91356 91360 91361 91362 91364 91367 91377 91381 91384 91387 91401 91402 91403 91405 91406 91411 91423 91436 91501 91504 91505 91506 91601 91602 91604 91605 91606 91607 91709 91731 91740 91745 91748 91754 91761 91762 91775 91780 91786 91801 91803 92337 92376 92610 92614 92625 92629 92637 92646 92647 92648 92651 92653 92656 92657 92660 92673 92675 92683 92692 92701 92703 92704 92705 92708 92782 92802 92805 92821 92831 92845 92883 92886 93003 93004 93012 93015 93021 93062 93063 93065 93110 93444 93550 93551
Performance Measures for TRUE CARE HOME HEALTH SERVICES, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 72.7% |
How Often Patients Got Better At Walking Or Moving Around | 49.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 42.4% |
How Often Patients Got Better At Bathing | 41.9% |
How Often Patients' Breathing Improved | 34.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 30.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 7.3% |
Patient Survey Responses for TRUE CARE HOME HEALTH SERVICES, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TRUE CARE HOME HEALTH SERVICES, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 92% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 76% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 82% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 77% (Nat: 78%) Lower |
Medical Professionals Associated with TRUE CARE HOME HEALTH SERVICES, INC
These are the doctors who are affiliated with TRUE CARE HOME HEALTH SERVICES, INC.
- JOHN ISSA ( HOSPITALIST - PROHEALTH PARTNERS, A MEDICAL GROUP )
- JEREMY GROSSER ( INTERNAL MEDICINE )
- DOVBER HECHT ( INTERNAL MEDICINE - ST JOSEPH HOSPITALIST MEDICAL GROUP INC )
- JOSEPH COOPER ( ORTHOPEDIC SURGERY )
- CHRISTOPHER CHOW ( INTERNAL MEDICINE )
- MICHAEL MARSH ( INTERNAL MEDICINE - PREMIERE MEDICAL CENTER OF BURBANK, INC )
- RONALD LANG ( NEPHROLOGY - SYNERGY HEMATOLOGY ONCOLOGY MEDICAL ASSOCIATES INC )