RELIANCE HOME HEALTH CARE, INC.: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: Not Available%
520 E WILSON AVE STE 110 GLENDALE, CA 91206
626-857-7777
Data date: Jan 17, 2024
The Most Important Data about RELIANCE HOME HEALTH CARE, INC.
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for RELIANCE HOME HEALTH CARE, INC. is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency has been participating in Medicare since 07/13/2015. The agency costs MORE than the average agency nationally. The agency serves 209 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about RELIANCE HOME HEALTH CARE, INC., along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on RELIANCE HOME HEALTH CARE, INC.
Data as of Jan 17, 2024
Address:
520 E WILSON AVE STE 110
GLENDALE, CA 91206
Medicare Provider Number: 59675
Participating in Medicare Since: July 13, 2015
Ownership Type: PROPRIETARY
Cost compared to national average: 104%
DTC Performance for RELIANCE HOME HEALTH CARE, INC.
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for RELIANCE HOME HEALTH CARE, INC..
Home Health Care Services
RELIANCE HOME HEALTH CARE, INC. offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for RELIANCE HOME HEALTH CARE, INC.
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by RELIANCE HOME HEALTH CARE, INC.
RELIANCE HOME HEALTH CARE, INC. provides home health care services in these zip codes.
90001 90002 90003 90004 90005 90006 90007 90008 90011 90013 90015 90016 90017 90018 90019 90020 90021 90022 90023 90024 90025 90026 90027 90028 90029 90031 90032 90033 90034 90035 90036 90037 90038 90039 90041 90042 90043 90044 90045 90046 90047 90048 90049 90056 90057 90058 90059 90061 90062 90063 90064 90066 90067 90068 90069 90071 90077 90094 90201 90210 90211 90212 90220 90221 90222 90230 90232 90240 90241 90247 90248 90249 90250 90254 90255 90265 90266 90270 90272 90274 90275 90277 90280 90290 90291 90292 90293 90301 90302 90303 90304 90305 90401 90402 90403 90404 90405 90502 90504 90505 90640 90660 90670 90706 90710 90717 90723 90731 90744 90745 90746 90803 90804 90805 90813 90814 91001 91006 91011 91020 91030 91040 91042 91104 91107 91201 91202 91203 91204 91205 91206 91207 91208 91210 91214 91301 91302 91304 91306 91307 91311 91316 91320 91321 91324 91325 91326 91331 91335 91342 91343 91344 91345 91352 91354 91355 91356 91360 91364 91367 91401 91402 91403 91405 91406 91411 91423 91436 91501 91502 91504 91505 91506 91508 91601 91602 91604 91605 91606 91607 91702 91709 91710 91722 91731 91745 91750 91754 91761 91762 91775 91776 91780 91784 91786 91789 91801 91803 92316 93004 93012 93021 93033 93063 93065 93305 93534 93536 93550
Performance Measures for RELIANCE HOME HEALTH CARE, INC.
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 98.3% |
How Often Patients Got Better At Walking Or Moving Around | 80.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 77.8% |
How Often Patients Got Better At Bathing | 79.3% |
How Often Patients' Breathing Improved | 78.8% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 76.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.9% |
Patient Survey Responses for RELIANCE HOME HEALTH CARE, INC.
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RELIANCE HOME HEALTH CARE, INC. to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | Not Available% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | Not Available% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | Not Available% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | Not Available% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | Not Available% (Nat: 78%) Lower |
Medical Professionals Associated with RELIANCE HOME HEALTH CARE, INC.
These are the doctors who are affiliated with RELIANCE HOME HEALTH CARE, INC..
- DAVID RAZI ( INTERNAL MEDICINE - CENTURY MEDICAL CENTER ,A PROFESSIONAL CORPORATION )
- JOSHUA KHALILI ( INTERNAL MEDICINE - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- DAVID LALEZARI ( INTERNAL MEDICINE - NOBLE PHYSICIANS MEDICAL GROUP CORP INC )
- JAMSHID NIKNAM ( INTERNAL MEDICINE - ADVANCED LUNG CENTER MEDICAL GROUP INC. )
- MATTHEW LEFFERMAN ( INTERNAL MEDICINE )
- PAYMAN VAHEDIFAR ( INTERNAL MEDICINE )
- SHIELA BEROUKHIM AFRAHIMI ( INTERNAL MEDICINE - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- JONATHAN ESKENAZI ( NEUROLOGY - NEUROLOGICAL INSTITUTE OF LOS ANGELES )
- DANIEL NIKNAM ( INTERNAL MEDICINE - ADVANCED LUNG CENTER MEDICAL GROUP INC. )
- KARLA CRINER ( RHEUMATOLOGY - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- MICHAEL FUCHS ( INTERNAL MEDICINE - PROVIDENCE SAINT JOHNS MEDICAL FOUNDATION )
- MICHAEL KATIRAIE ( OSTEOPATHIC MANIPULATIVE MEDICINE - BEVERLY HILLS HEALTH INC )
- SPASOJE NESKOVIC ( FAMILY PRACTICE )
- PATRICIA HARRIS ( GERIATRIC MEDICINE - THE REGENTS OF THE UNIVERSITY OF CALIFORNIA )
- ASHKAN NARAGHI ( PULMONARY DISEASE - NARAGHI AND NAIM MEDICAL PARTNERSHIP )
- MEHRAN SOUREHNISSANI ( INTERNAL MEDICINE - CENTURY MEDICAL CENTER ,A PROFESSIONAL CORPORATION )