24/7 HOME HEALTH SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 68%
109 N CEDAR ST GLENDALE, CA 91206
818-448-5500
Data date: Jan 17, 2024
The Most Important Data about 24/7 HOME HEALTH SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for 24/7 HOME HEALTH SERVICES is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 34% of its customers. This is LOWER than the national average. The percentage of patients who gave 24/7 HOME HEALTH SERVICES a rating of 9 or 10 was 68%. This is LOWER than the national average. The agency has been participating in Medicare since 11/30/2011. The agency costs LESS than the average agency nationally. The agency serves 90 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about 24/7 HOME HEALTH SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on 24/7 HOME HEALTH SERVICES
Data as of Jan 17, 2024
Address:
109 N CEDAR ST
GLENDALE, CA 91206
Medicare Provider Number: 59359
Participating in Medicare Since: November 30, 2011
Ownership Type: PROPRIETARY
Cost compared to national average: 92%
DTC Performance for 24/7 HOME HEALTH SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for 24/7 HOME HEALTH SERVICES.
Home Health Care Services
24/7 HOME HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for 24/7 HOME HEALTH SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by 24/7 HOME HEALTH SERVICES
24/7 HOME HEALTH SERVICES provides home health care services in these zip codes.
90001 90003 90004 90005 90006 90007 90008 90011 90013 90016 90017 90018 90019 90020 90022 90024 90026 90027 90029 90033 90038 90039 90041 90042 90044 90047 90049 90057 90059 90062 90065 90241 90249 90255 90272 90301 90403 90603 90623 90638 90640 90650 90680 90701 90715 90732 90745 90805 90810 91007 91042 91107 91108 91201 91204 91205 91206 91207 91208 91331 91343 91354 91355 91402 91403 91405 91504 91505 91506 91602 91605 91702 91724 91732 91765 91773 91801 92220 92504 92505 92606 92683 92806 93305 93307 93313 93510 93534 93550 93551
Performance Measures for 24/7 HOME HEALTH SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 100% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 91% |
How Often Patients Got Better At Walking Or Moving Around | 76.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 73.7% |
How Often Patients Got Better At Bathing | 81.3% |
How Often Patients' Breathing Improved | 88.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 93.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 8.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 5.5% |
Patient Survey Responses for 24/7 HOME HEALTH SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for 24/7 HOME HEALTH SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 89% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 68% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 34% (Nat: 78%) Lower |
Medical Professionals Associated with 24/7 HOME HEALTH SERVICES
These are the doctors who are affiliated with 24/7 HOME HEALTH SERVICES.
- ROBERT WASHINGTON ( INTERNAL MEDICINE )
- DANIEL NIKNAM ( INTERNAL MEDICINE - ADVANCED LUNG CENTER MEDICAL GROUP INC. )
- GHASSAN AL-JAZAYRLY ( HEMATOLOGY/ONCOLOGY - COMPLETE CARE COMMUNITY HEALTH CENTER, INC )