ARDEN HOME HEALTH: Ratings, Survey Results, and Analysis

CMS Five Star Rating (2 out of 5): , Patient Recommendation: 81%

 1415 E COLORADO ST SUITE 211 GLENDALE, CA 91205

  818-855-1573

Data date: Jan 17, 2024

The Most Important Data about ARDEN HOME HEALTH

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for ARDEN HOME HEALTH is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave ARDEN HOME HEALTH a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 09/24/2018. The agency costs LESS than the average agency nationally. The agency serves 268 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about ARDEN HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on ARDEN HOME HEALTH

Data as of Jan 17, 2024

Address:

1415 E COLORADO ST SUITE 211

GLENDALE, CA 91205

Click for Map

The Best Home Health Agencies around GLENDALE

The Worst Home Health Agencies around GLENDALE

Medicare Provider Number: 553110

Participating in Medicare Since: September 24, 2018

Ownership Type: PROPRIETARY

Cost compared to national average: 100%

DTC Performance for ARDEN HOME HEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for ARDEN HOME HEALTH.

Home Health Care Services

ARDEN HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for ARDEN HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 2:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 2:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 2:

Service Area Covered by ARDEN HOME HEALTH

ARDEN HOME HEALTH provides home health care services in these zip codes.

90001 90002 90003 90004 90005 90006 90007 90008 90010 90011 90012 90013 90014 90015 90016 90017 90018 90019 90020 90021 90022 90023 90024 90025 90026 90027 90028 90029 90031 90032 90033 90034 90035 90036 90037 90038 90040 90041 90042 90043 90044 90045 90046 90047 90048 90049 90056 90057 90059 90061 90062 90063 90064 90065 90066 90068 90077 90094 90201 90210 90211 90220 90221 90222 90232 90240 90241 90242 90245 90247 90248 90249 90250 90255 90260 90262 90265 90266 90270 90272 90274 90275 90278 90280 90291 90292 90301 90302 90303 90304 90305 90402 90403 90404 90405 90501 90504 90505 90601 90602 90605 90606 90623 90630 90640 90650 90660 90670 90703 90706 90712 90713 90715 90716 90717 90720 90723 90731 90732 90740 90745 90746 90755 90802 90803 90804 90805 90806 90807 90808 90810 90813 90814 90815 91001 91007 91011 91016 91020 91030 91040 91042 91107 91108 91201 91202 91203 91204 91205 91206 91207 91208 91214 91302 91304 91306 91307 91311 91316 91321 91324 91325 91331 91335 91342 91343 91344 91345 91350 91352 91354 91355 91356 91362 91364 91367 91401 91402 91403 91405 91406 91411 91423 91436 91501 91502 91504 91505 91601 91603 91604 91605 91606 91607 91722 91733 91745 91748 91754 91755 91762 91770 91791 91792 91801 91803 92084 92220 92223 92253 92270 92307 92308 92311 92313 92320 92342 92344 92345 92346 92356 92392 92394 92395 92399 92503 92505 92509 92543 92544 92545 92548 92555 92557 92562 92570 92571 92582 92583 92584 92592 92596 92612 92618 92782 92831 92845 92861 92870 92881 92882 92886 93003 93004 93012 93065 93249 93311 93312 93313 93510 93535 93536 93543 93550 93551 93552 93555

Performance Measures for ARDEN HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 99.3%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 62.8%
How Often Patients Got Better At Walking Or Moving Around 67.6%
How Often Patients Got Better At Getting In And Out Of Bed 66.1%
How Often Patients Got Better At Bathing 69.1%
How Often Patients' Breathing Improved 68.7%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 53.3%
How Often Home Health Patients Had To Be Admitted To The Hospital 10.7%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 12.9%

Patient Survey Responses for ARDEN HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ARDEN HOME HEALTH to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 86% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 87% (Nat: 86%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 80% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 81% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 83% (Nat: 78%)
Higher

Medical Professionals Associated with ARDEN HOME HEALTH

These are the doctors who are affiliated with ARDEN HOME HEALTH.