PARTNERS HOME HEALTH CARE, INC: Ratings, Survey Results, and Analysis

CMS Five Star Rating (2 out of 5): , Patient Recommendation: 79%

 815 S CENTRAL AVENUE SUITE 26 GLENDALE, CA 91204

  818-247-7650

Data date: Jan 17, 2024

The Most Important Data about PARTNERS HOME HEALTH CARE, INC

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for PARTNERS HOME HEALTH CARE, INC is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 63% of its customers. This is LOWER than the national average. The percentage of patients who gave PARTNERS HOME HEALTH CARE, INC a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 03/21/2002. The agency costs LESS than the average agency nationally. The agency serves 435 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about PARTNERS HOME HEALTH CARE, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on PARTNERS HOME HEALTH CARE, INC

Data as of Jan 17, 2024

Address:

815 S CENTRAL AVENUE SUITE 26

GLENDALE, CA 91204

Click for Map

The Best Home Health Agencies around GLENDALE

The Worst Home Health Agencies around GLENDALE

Medicare Provider Number: 58107

Participating in Medicare Since: March 21, 2002

Ownership Type: PROPRIETARY

Cost compared to national average: 100%

DTC Performance for PARTNERS HOME HEALTH CARE, INC

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for PARTNERS HOME HEALTH CARE, INC.

Home Health Care Services

PARTNERS HOME HEALTH CARE, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for PARTNERS HOME HEALTH CARE, INC

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 2:
HHCAHPS Survey Summary Star Rating 1:
Star Rating For Health Team Gave Care In A Professional Way 1:
Star Rating For Health Team Communicated Well With Them 1:
Star Rating Team Discussed Medicines, Pain, And Home Safety 2:
Star Rating For How Patients Rated Overall Care From Agency 1:

Service Area Covered by PARTNERS HOME HEALTH CARE, INC

PARTNERS HOME HEALTH CARE, INC provides home health care services in these zip codes.

90001 90002 90003 90004 90006 90007 90008 90011 90012 90013 90014 90015 90016 90017 90018 90019 90020 90022 90023 90024 90026 90027 90028 90029 90031 90032 90033 90034 90035 90036 90037 90038 90039 90041 90042 90043 90044 90045 90046 90047 90048 90049 90056 90057 90059 90061 90062 90063 90064 90065 90066 90067 90068 90069 90094 90201 90210 90220 90221 90222 90230 90240 90241 90242 90245 90247 90249 90250 90255 90260 90262 90265 90266 90270 90272 90277 90280 90291 90292 90293 90302 90303 90304 90305 90403 90501 90502 90503 90505 90601 90602 90604 90605 90620 90621 90623 90630 90631 90640 90650 90660 90670 90703 90706 90712 90713 90715 90720 90723 90731 90732 90744 90745 90802 90805 90806 90807 90808 90810 90813 90814 90815 91001 91006 91007 91008 91010 91011 91016 91020 91024 91030 91040 91042 91101 91103 91104 91105 91106 91107 91108 91201 91202 91203 91204 91205 91206 91207 91208 91214 91301 91302 91303 91306 91307 91311 91316 91320 91321 91324 91325 91326 91331 91335 91340 91342 91343 91344 91345 91350 91351 91352 91354 91355 91356 91360 91361 91362 91364 91367 91377 91381 91384 91387 91390 91401 91402 91403 91405 91406 91411 91423 91436 91501 91502 91504 91505 91506 91601 91602 91604 91605 91606 91607 91701 91702 91706 91709 91710 91711 91722 91723 91724 91730 91731 91732 91733 91737 91739 91740 91741 91744 91745 91746 91748 91750 91752 91754 91755 91761 91762 91763 91765 91766 91767 91768 91770 91773 91775 91776 91780 91784 91786 91789 91790 91791 91792 91801 91803 91910 92026 92028 92054 92082 92083 92105 92201 92203 92211 92220 92223 92240 92241 92253 92260 92262 92263 92264 92270 92274 92277 92301 92305 92307 92308 92311 92314 92320 92322 92324 92325 92329 92335 92336 92340 92342 92345 92346 92352 92354 92356 92358 92359 92365 92371 92372 92373 92374 92376 92377 92391 92392 92394 92395 92397 92399 92404 92405 92407 92411 92501 92503 92504 92505 92506 92507 92508 92509 92530 92532 92543 92544 92545 92551 92553 92555 92557 92562 92563 92567 92570 92571 92582 92584 92585 92590 92591 92592 92595 92596 92625 92629 92630 92646 92657 92660 92673 92679 92683 92688 92704 92705 92782 92802 92804 92805 92807 92821 92831 92832 92833 92835 92841 92845 92860 92861 92866 92868 92869 92870 92878 92879 92880 92881 92882 92883 92886 92887 93001 93003 93004 93010 93012 93013 93015 93021 93022 93023 93030 93032 93033 93035 93036 93041 93060 93063 93065 93101 93108 93109 93117 93222 93225 93240 93304 93306 93307 93308 93311 93312 93313 93314 93436 93501 93505 93510 93523 93527 93532 93534 93535 93536 93543 93544 93550 93551 93552 93553 93555 93556 93560 93561 93562 93563 93591

Performance Measures for PARTNERS HOME HEALTH CARE, INC

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 85.3%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 55.8%
How Often Patients Got Better At Walking Or Moving Around 50.8%
How Often Patients Got Better At Getting In And Out Of Bed 62.7%
How Often Patients Got Better At Bathing 59.1%
How Often Patients' Breathing Improved 60.7%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 47.2%
How Often Home Health Patients Had To Be Admitted To The Hospital 11.7%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 12.3%

Patient Survey Responses for PARTNERS HOME HEALTH CARE, INC

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PARTNERS HOME HEALTH CARE, INC to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 85% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 79% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 66% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 79% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 63% (Nat: 78%)
Lower

Medical Professionals Associated with PARTNERS HOME HEALTH CARE, INC

These are the doctors who are affiliated with PARTNERS HOME HEALTH CARE, INC.