N & D HEALTHCARE SERVICES INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 81%
3452 E FOOTHILL BLVD SUITE 700N PASADENA, CA 91107
866-554-2447
Data date: Jan 17, 2024
The Most Important Data about N & D HEALTHCARE SERVICES INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for N & D HEALTHCARE SERVICES INC is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 75% of its customers. This is LOWER than the national average. The percentage of patients who gave N & D HEALTHCARE SERVICES INC a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 04/30/2004. The agency costs LESS than the average agency nationally. The agency serves 321 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about N & D HEALTHCARE SERVICES INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on N & D HEALTHCARE SERVICES INC
Data as of Jan 17, 2024
Address:
3452 E FOOTHILL BLVD SUITE 700N
PASADENA, CA 91107
Medicare Provider Number: 58255
Participating in Medicare Since: April 30, 2004
Ownership Type: PROPRIETARY
Cost compared to national average: 89%
DTC Performance for N & D HEALTHCARE SERVICES INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for N & D HEALTHCARE SERVICES INC.
Home Health Care Services
N & D HEALTHCARE SERVICES INC offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for N & D HEALTHCARE SERVICES INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 4.5: |
| HHCAHPS Survey Summary Star Rating | 3: |
| Star Rating For Health Team Gave Care In A Professional Way | 3: |
| Star Rating For Health Team Communicated Well With Them | 2: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
| Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by N & D HEALTHCARE SERVICES INC
N & D HEALTHCARE SERVICES INC provides home health care services in these zip codes.
90006 90012 90013 90016 90017 90019 90020 90022 90024 90025 90026 90027 90028 90031 90032 90033 90034 90035 90037 90039 90042 90043 90045 90046 90047 90048 90049 90056 90062 90063 90064 90065 90066 90068 90069 90094 90210 90211 90220 90221 90222 90230 90241 90245 90247 90249 90250 90254 90255 90266 90272 90274 90275 90277 90280 90290 90293 90301 90401 90402 90403 90404 90405 90501 90505 90601 90602 90603 90620 90621 90623 90630 90631 90638 90640 90650 90660 90670 90680 90703 90706 90712 90713 90717 90720 90732 90740 90744 90802 90803 90805 90806 90808 90813 90814 90815 91001 91006 91007 91011 91016 91024 91030 91042 91101 91103 91104 91105 91106 91107 91108 91201 91205 91206 91207 91208 91210 91214 91301 91302 91304 91307 91324 91326 91331 91335 91342 91343 91354 91355 91356 91360 91361 91362 91364 91384 91403 91405 91406 91411 91423 91436 91504 91601 91602 91604 91605 91701 91702 91706 91709 91710 91711 91724 91731 91732 91733 91737 91739 91740 91741 91745 91748 91750 91752 91754 91755 91761 91762 91765 91766 91767 91770 91775 91776 91784 91786 91789 91790 91791 91801 91803 92009 92201 92203 92210 92211 92220 92223 92230 92234 92236 92240 92241 92247 92252 92253 92254 92256 92258 92260 92262 92264 92270 92274 92276 92277 92284 92335 92336 92354 92373 92399 92410 92503 92505 92506 92507 92509 92530 92532 92543 92544 92545 92549 92553 92561 92562 92563 92571 92582 92583 92584 92585 92586 92590 92591 92592 92596 92602 92603 92604 92606 92610 92612 92614 92618 92620 92624 92625 92626 92627 92629 92630 92637 92646 92647 92648 92649 92651 92653 92656 92657 92660 92661 92662 92663 92672 92673 92675 92677 92679 92683 92688 92691 92692 92694 92701 92703 92704 92705 92706 92707 92708 92728 92780 92782 92801 92802 92804 92805 92806 92807 92808 92821 92831 92832 92833 92835 92840 92841 92843 92844 92845 92860 92861 92865 92866 92867 92868 92869 92870 92878 92879 92880 92881 92882 92883 92886 92887 93065
Performance Measures for N & D HEALTHCARE SERVICES INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.7% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 100% |
| How Often Patients Got Better At Walking Or Moving Around | 86.9% |
| How Often Patients Got Better At Getting In And Out Of Bed | 86.1% |
| How Often Patients Got Better At Bathing | 86.4% |
| How Often Patients' Breathing Improved | 100% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 95.7% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 11.8% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.2% |
Patient Survey Responses for N & D HEALTHCARE SERVICES INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for N & D HEALTHCARE SERVICES INC to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 86% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 83% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 73% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 81% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 75% (Nat: 78%) Lower |
Medical Professionals Associated with N & D HEALTHCARE SERVICES INC
These are the doctors who are affiliated with N & D HEALTHCARE SERVICES INC.
- DANIEL OAKES ( ORTHOPEDIC SURGERY - USC CARE MEDICAL GROUP INC )
- GHASSAN BOGHOSIAN ( ORTHOPEDIC SURGERY - DESERT ORTHOPEDIC CENTER A MEDICAL GROUP INC )
- STACEY BEDERMAN ( ORTHOPEDIC SURGERY - SPINE AND SPORTS SPECIALITIES MEDICAL GROUP )
- PAUL BECK ( ORTHOPEDIC SURGERY - ORANGE ORTHOPEDIC MEDICA GP INC THE PROVIDENCE BLDG )
- CHRISTOPHER WOODSON ( ORTHOPEDIC SURGERY - BEACH ORTHOPAEDIC SPECIALTY INSTITUTE INC )
- DUKE HASSON ( ORTHOPEDIC SURGERY - SPINE AND SPORTS SPECIALITIES MEDICAL GROUP )
- TRAVIS SCUDDAY ( ORTHOPEDIC SURGERY - ORTHOPAEDIC SPECIALTY INSTITUTE MEDICAL GROUP OF ORANGE COUNTY )
- ANDREW WASSEF ( ORTHOPEDIC SURGERY - SPORTS AND SPINE ORTHOPAEDICS )
