HAPPY HOME HEALTH SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 72%
650 W DUARTE RD, SUITE 402 ARCADIA, CA 91007
626-254-9999
Data date: Jan 17, 2024
The Most Important Data about HAPPY HOME HEALTH SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HAPPY HOME HEALTH SERVICES is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 60% of its customers. This is LOWER than the national average. The percentage of patients who gave HAPPY HOME HEALTH SERVICES a rating of 9 or 10 was 72%. This is LOWER than the national average. The agency has been participating in Medicare since 01/09/2010. The agency costs LESS than the average agency nationally. The agency serves 184 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HAPPY HOME HEALTH SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HAPPY HOME HEALTH SERVICES
Data as of Jan 17, 2024
Address:
650 W DUARTE RD, SUITE 402
ARCADIA, CA 91007
Medicare Provider Number: 59173
Participating in Medicare Since: January 09, 2010
Ownership Type: PROPRIETARY
Cost compared to national average: 91%
DTC Performance for HAPPY HOME HEALTH SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HAPPY HOME HEALTH SERVICES.
Home Health Care Services
HAPPY HOME HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HAPPY HOME HEALTH SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by HAPPY HOME HEALTH SERVICES
HAPPY HOME HEALTH SERVICES provides home health care services in these zip codes.
90001 90003 90004 90005 90006 90007 90008 90011 90012 90013 90015 90017 90018 90020 90022 90023 90026 90027 90029 90031 90032 90033 90037 90040 90041 90042 90047 90057 90058 90059 90063 90064 90065 90066 90201 90222 90230 90240 90241 90242 90247 90255 90270 90275 90303 90305 90503 90601 90602 90603 90604 90605 90606 90620 90621 90623 90631 90638 90640 90650 90660 90701 90703 90712 90723 90745 90746 90805 90813 90815 91001 91006 91007 91008 91010 91011 91016 91024 91030 91031 91101 91103 91104 91105 91106 91107 91108 91201 91202 91203 91204 91205 91206 91207 91208 91214 91306 91345 91352 91367 91402 91501 91504 91505 91601 91605 91606 91701 91702 91706 91708 91709 91710 91711 91722 91723 91724 91730 91731 91732 91733 91734 91737 91739 91740 91741 91744 91745 91746 91748 91750 91752 91754 91755 91761 91762 91763 91764 91765 91766 91767 91768 91770 91773 91775 91776 91780 91784 91786 91789 91790 91791 91792 91801 91802 91803 92324 92335 92336 92337 92376 92407 92410 92508 92509 92571 92648 92708 92780 92782 92805 92807 92808 92821 92823 92831 92833 92835 92860 92870 92880 92883 92886 92887
Performance Measures for HAPPY HOME HEALTH SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.9% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 70.7% |
How Often Patients Got Better At Walking Or Moving Around | 81.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 86% |
How Often Patients Got Better At Bathing | 86.5% |
How Often Patients' Breathing Improved | 87% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 82.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 5.7% |
Patient Survey Responses for HAPPY HOME HEALTH SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HAPPY HOME HEALTH SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 75% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 79% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 80% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 72% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 60% (Nat: 78%) Lower |
Medical Professionals Associated with HAPPY HOME HEALTH SERVICES
These are the doctors who are affiliated with HAPPY HOME HEALTH SERVICES.
- JAMES SHEN ( HEMATOLOGY/ONCOLOGY - CITY OF HOPE MEDICAL FOUNDATION )
- RAY HSIAO ( INTERNAL MEDICINE )
- YUAN-FEI CHANG ( FAMILY PRACTICE )
- STEPHEN CHEN ( CRITICAL CARE (INTENSIVISTS) )
- GERALD HO ( RHEUMATOLOGY - ARTHRITIS AND OSTEOPOROSIS MEDICAL CENTER, INC )
- DAVID GU ( INTERNAL MEDICINE )
- DEJUN WANG ( INTERNAL MEDICINE )
- LI LIU ( INTERNAL MEDICINE )
- EDWIN YAU ( FAMILY PRACTICE - ICARE MEDICAL GROUP )
- FAUZIA KHAN ( INTERNAL MEDICINE - ARCADIA HOSPITALIST MEDICAL GROUP INC )
- YONG WANG ( INTERNAL MEDICINE )
- WEI BAO ( INTERNAL MEDICINE )
- YONGQING FENG ( INTERNAL MEDICINE )
- XIANG HON LIN ( INTERNAL MEDICINE )
- NICK LEE ( FAMILY PRACTICE - SINGH A. BOUN, MD AND NICK LEE, MD, A PROFESSIONAL CORPORATION )
- ANDREW LIAO ( FAMILY PRACTICE )
- OSCAR CHIEN ( INTERNAL MEDICINE )
- ZHENGHONG YUAN ( FAMILY PRACTICE )
- HONE KAW ( NEPHROLOGY )
- HAROLD HSU ( INTERNAL MEDICINE )
- LEI DING ( FAMILY PRACTICE )
- WENCHENG JEN ( INTERNAL MEDICINE )
- THOI LIEN ( FAMILY PRACTICE )
- THOMAS TSENG ( INTERNAL MEDICINE )
- KESHENG WU ( INTERNAL MEDICINE )