JOY HEALTH CARE SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 78%
12362 BEACH BLVD, STE 5 STANTON, CA 90680
951-352-4400
Data date: Jan 17, 2024
The Most Important Data about JOY HEALTH CARE SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for JOY HEALTH CARE SERVICES is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 54% of its customers. This is LOWER than the national average. The percentage of patients who gave JOY HEALTH CARE SERVICES a rating of 9 or 10 was 78%. This is LOWER than the national average. The agency has been participating in Medicare since 07/24/2003. The agency costs LESS than the average agency nationally. The agency serves 122 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about JOY HEALTH CARE SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on JOY HEALTH CARE SERVICES
Data as of Jan 17, 2024
Address:
12362 BEACH BLVD, STE 5
STANTON, CA 90680
Medicare Provider Number: 58188
Participating in Medicare Since: July 24, 2003
Ownership Type: GOVERNMENT - STATE/COUNTY
Cost compared to national average: 94%
DTC Performance for JOY HEALTH CARE SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for JOY HEALTH CARE SERVICES.
Home Health Care Services
JOY HEALTH CARE SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for JOY HEALTH CARE SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 1.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by JOY HEALTH CARE SERVICES
JOY HEALTH CARE SERVICES provides home health care services in these zip codes.
90004 90022 90033 90042 90043 90057 90242 90247 90255 90304 90504 90601 90603 90620 90621 90623 90630 90631 90650 90680 90703 90720 90723 90731 90803 90807 90815 91104 91356 91706 91709 91711 91730 91739 91744 91745 91746 91748 91752 91761 91762 91763 91765 91767 91775 91784 91786 91789 91790 92128 92203 92262 92274 92320 92335 92336 92345 92404 92411 92503 92504 92509 92530 92543 92545 92555 92562 92563 92571 92584 92585 92587 92596 92602 92626 92627 92637 92646 92647 92655 92683 92691 92701 92703 92704 92705 92707 92708 92711 92780 92782 92801 92802 92804 92805 92807 92808 92821 92823 92831 92832 92833 92835 92840 92841 92843 92844 92860 92865 92866 92867 92868 92869 92870 92878 92879 92882 92883 92886 92887 93063 93065
Performance Measures for JOY HEALTH CARE SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 86.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 83.5% |
How Often Patients Got Better At Walking Or Moving Around | 51.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 49.3% |
How Often Patients Got Better At Bathing | 51.7% |
How Often Patients' Breathing Improved | 75% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 44.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11% |
Patient Survey Responses for JOY HEALTH CARE SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOY HEALTH CARE SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 75% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 76% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 78% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 54% (Nat: 78%) Lower |
Medical Professionals Associated with JOY HEALTH CARE SERVICES
These are the doctors who are affiliated with JOY HEALTH CARE SERVICES.
- NARAKANTI RAO ( INTERNAL MEDICINE )
- DOMINGO BARRIENTOS ( INTERNAL MEDICINE )
- SUSAN SHARP ( FAMILY PRACTICE )
- GERARDO CANCHOLA ( FAMILY PRACTICE )