TENDER LOVING TOUCH HOME HEALTH, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: Not Available%
12517 CRENSHAW BLVD HAWTHORNE, CA 90250
323-933-4633
Data date: Jan 17, 2024
The Most Important Data about TENDER LOVING TOUCH HOME HEALTH, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for TENDER LOVING TOUCH HOME HEALTH, INC is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency has been participating in Medicare since 11/26/2010. The agency costs LESS than the average agency nationally. The agency serves 98 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about TENDER LOVING TOUCH HOME HEALTH, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on TENDER LOVING TOUCH HOME HEALTH, INC
Data as of Jan 17, 2024
Address:
12517 CRENSHAW BLVD
HAWTHORNE, CA 90250
Medicare Provider Number: 59261
Participating in Medicare Since: November 26, 2010
Ownership Type: PROPRIETARY
Cost compared to national average: 75%
DTC Performance for TENDER LOVING TOUCH HOME HEALTH, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for TENDER LOVING TOUCH HOME HEALTH, INC.
Home Health Care Services
TENDER LOVING TOUCH HOME HEALTH, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for TENDER LOVING TOUCH HOME HEALTH, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by TENDER LOVING TOUCH HOME HEALTH, INC
TENDER LOVING TOUCH HOME HEALTH, INC provides home health care services in these zip codes.
90001 90006 90008 90011 90027 90028 90039 90041 90066 90201 90210 90241 90242 90248 90250 90263 90270 90274 90275 90280 90501 90503 90504 90506 90604 90621 90630 90638 90650 90701 90703 90706 90710 90712 90715 90717 90745 90805 90810 90813 91008 91020 91040 91042 91103 91104 91107 91201 91202 91203 91204 91205 91206 91207 91208 91210 91214 91316 91325 91335 91343 91344 91350 91401 91402 91403 91411 91501 91502 91504 91506 91605 91606 91607 91708 91744 91790 91792 92220 92316 92337 92395 92411 92691 92703 92801 92802 92804 92806 92821 92832 92833 92867 92869 92870 93033 93035 93543
Performance Measures for TENDER LOVING TOUCH HOME HEALTH, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 73.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 32.9% |
How Often Patients Got Better At Walking Or Moving Around | 88.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 100% |
How Often Patients Got Better At Bathing | 97.4% |
How Often Patients' Breathing Improved | 100% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 72.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 5.1% |
Patient Survey Responses for TENDER LOVING TOUCH HOME HEALTH, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TENDER LOVING TOUCH HOME HEALTH, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | Not Available% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | Not Available% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | Not Available% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | Not Available% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | Not Available% (Nat: 78%) Lower |
Medical Professionals Associated with TENDER LOVING TOUCH HOME HEALTH, INC
These are the doctors who are affiliated with TENDER LOVING TOUCH HOME HEALTH, INC.
- MANVEL MAZMANYAN ( GENERAL PRACTICE - COMCARE PRIMARY MEDICAL GROUP A CALIFORNIA GENERAL PARTNERSHIP )