UNIVERSAL HOME CARE, INC.: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 82%
151 N SAN VICENTE BLVD STE 200 BEVERLY HILLS, CA 90211
323-653-9222
Data date: Jan 17, 2024
The Most Important Data about UNIVERSAL HOME CARE, INC.
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for UNIVERSAL HOME CARE, INC. is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 74% of its customers. This is LOWER than the national average. The percentage of patients who gave UNIVERSAL HOME CARE, INC. a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 03/06/1996. The agency costs LESS than the average agency nationally. The agency serves 185 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about UNIVERSAL HOME CARE, INC., along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on UNIVERSAL HOME CARE, INC.
Data as of Jan 17, 2024
Address:
151 N SAN VICENTE BLVD STE 200
BEVERLY HILLS, CA 90211
Medicare Provider Number: 557669
Participating in Medicare Since: March 06, 1996
Ownership Type: PROPRIETARY
Cost compared to national average: 97%
DTC Performance for UNIVERSAL HOME CARE, INC.
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for UNIVERSAL HOME CARE, INC..
Home Health Care Services
UNIVERSAL HOME CARE, INC. offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for UNIVERSAL HOME CARE, INC.
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by UNIVERSAL HOME CARE, INC.
UNIVERSAL HOME CARE, INC. provides home health care services in these zip codes.
90001 90002 90003 90004 90005 90006 90007 90008 90010 90012 90015 90016 90017 90018 90019 90020 90021 90023 90024 90025 90026 90027 90028 90029 90031 90034 90035 90036 90037 90038 90039 90041 90043 90044 90045 90046 90047 90048 90049 90056 90057 90059 90061 90062 90064 90066 90067 90068 90069 90077 90094 90095 90201 90209 90210 90211 90212 90230 90232 90241 90245 90249 90250 90254 90260 90265 90266 90272 90274 90275 90277 90278 90290 90291 90292 90293 90301 90302 90303 90305 90401 90402 90403 90404 90405 90501 90503 90504 90505 90710 90713 90744 90745 90746 90802 90808 91001 91006 91007 91011 91020 91024 91030 91040 91107 91108 91201 91202 91204 91205 91206 91207 91208 91210 91214 91301 91302 91303 91304 91306 91307 91311 91316 91320 91324 91325 91326 91331 91335 91340 91342 91343 91344 91345 91350 91352 91354 91355 91356 91360 91361 91362 91364 91367 91377 91381 91401 91402 91403 91405 91406 91411 91413 91423 91436 91501 91502 91504 91505 91506 91601 91602 91604 91605 91606 91607 91608 91750 91754 91773 91775 91792 92346 92555 92567 92626 92646 92648 92653 92657 92883 93003 93021 93063 93065
Performance Measures for UNIVERSAL HOME CARE, INC.
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 90.6% |
How Often Patients Got Better At Walking Or Moving Around | 83.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.6% |
How Often Patients Got Better At Bathing | 83.6% |
How Often Patients' Breathing Improved | 78.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 75.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.5% |
Patient Survey Responses for UNIVERSAL HOME CARE, INC.
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSAL HOME CARE, INC. to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 85% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 82% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 74% (Nat: 78%) Lower |
Medical Professionals Associated with UNIVERSAL HOME CARE, INC.
These are the doctors who are affiliated with UNIVERSAL HOME CARE, INC..
- ROMINA VINCENTI ( PODIATRY )
- KEN HSIN ( PHYSICAL MEDICINE AND REHABILITATION - CEDARS-SINAI MEDICAL CARE FOUNDATION )
- FARZIN KABAEI ( ORTHOPEDIC SURGERY )
- MICHAEL STONE ( ORTHOPEDIC SURGERY - CEDARS-SINAI MEDICAL CARE FOUNDATION )
- GARY GUTKIN ( HOSPITALIST - CEDARS-SINAI MEDICAL CARE FOUNDATION )
- NATTAPAUN THEPYASUWAN ( INTERNAL MEDICINE )
- JOSEPH COOPER ( ORTHOPEDIC SURGERY )
- DAVID LISS ( PODIATRY )
- SETH HERMAN ( PHYSICAL MEDICINE AND REHABILITATION - CEDARS-SINAI MEDICAL CARE FOUNDATION )
- MICHELLE LIN ( HOSPITALIST - CEDARS-SINAI MEDICAL CARE FOUNDATION )
- HELENA FOTIOU ( INTERNAL MEDICINE )
- BRAD PENENBERG ( ORTHOPEDIC SURGERY - CEDARS-SINAI MEDICAL CARE FOUNDATION )
- KAVITHA SWAMINATHAN ( PHYSICAL MEDICINE AND REHABILITATION - CEDARS-SINAI MEDICAL CARE FOUNDATION )