AMBERCARE HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 83%
420 NORTH MAIN STREET BELEN, NM 87002
505-861-0060
Data date: Jan 17, 2024
The Most Important Data about AMBERCARE HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for AMBERCARE HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 78% of its customers. This is LOWER than the national average. The percentage of patients who gave AMBERCARE HOME HEALTH a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 05/26/1994. The agency costs LESS than the average agency nationally. The agency serves 86 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about AMBERCARE HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on AMBERCARE HOME HEALTH
Data as of Jan 17, 2024
Address:
420 NORTH MAIN STREET
BELEN, NM 87002
Medicare Provider Number: 327123
Participating in Medicare Since: May 26, 1994
Ownership Type: PROPRIETARY
Cost compared to national average: 93%
DTC Performance for AMBERCARE HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for AMBERCARE HOME HEALTH.
Home Health Care Services
AMBERCARE HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for AMBERCARE HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by AMBERCARE HOME HEALTH
AMBERCARE HOME HEALTH provides home health care services in these zip codes.
87001 87002 87004 87006 87008 87010 87015 87016 87022 87023 87028 87031 87032 87035 87036 87041 87042 87043 87047 87048 87051 87052 87053 87056 87059 87060 87062 87068 87072 87083 87101 87102 87104 87105 87106 87107 87108 87109 87110 87111 87112 87113 87114 87116 87120 87121 87122 87123 87124 87144 87501 87502 87504 87505 87506 87507 87508 87509 87511 87513 87521 87522 87523 87532 87533 87535 87537 87538 87540 87552 87557 87560 87562 87565 87566 87567 87571 87574 87578 87580 87582 87592 87701 87801 87823 87828
Performance Measures for AMBERCARE HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 95.6% |
How Often Patients Got Better At Walking Or Moving Around | 95.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 90.3% |
How Often Patients Got Better At Bathing | 95.1% |
How Often Patients' Breathing Improved | 95.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 92.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.8% |
Patient Survey Responses for AMBERCARE HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AMBERCARE HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 84% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 83% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 78% (Nat: 78%) Lower |
Medical Professionals Associated with AMBERCARE HOME HEALTH
These are the doctors who are affiliated with AMBERCARE HOME HEALTH.
- ADOLFO SANCHEZ ( FAMILY PRACTICE - ROLAND K SANCHEZ MD LLC )
- JOHN BOND ( FAMILY PRACTICE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- G. MICHAEL LOPEZ ( INTERNAL MEDICINE )
- ELIZABETH SESLER ( NURSE PRACTITIONER - PRESBYTERIAN HEALTHCARE SERVICES )
- CHARLENE PARKS ( NURSE PRACTITIONER - PRESBYTERIAN HEALTHCARE SERVICES )
- ELIZABETH WESTRICK ( PHYSICIAN ASSISTANT - OPTUMCARE NEW MEXICO LLC )
- ROBERTO JORDAN ( FAMILY PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- ALYSHA GALLEGOS ( PHYSICIAN ASSISTANT - PRESBYTERIAN HEALTHCARE SERVICES )
- J HUNT ( PHYSICIAN ASSISTANT - ST. VINCENT HOSPITAL )
- ANN GARCIA ( GERIATRIC MEDICINE - ST. VINCENT HOSPITAL )
- VIDYA SUBRAMANIAN ( FAMILY PRACTICE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- JOSHUA BROWN ( INTERNAL MEDICINE - JOSHUA BROWN MD PC )
- LAURA ONORATO ( PHYSICIAN ASSISTANT - OPTUMCARE NEW MEXICO LLC )
- LOUISE MCDADE ( FAMILY PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- ANASTASIIA NEELAGARU ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- GERHARD NYASE ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- MARK MORIARTY ( PHYSICIAN ASSISTANT - PRESBYTERIAN HEALTHCARE SERVICES )
- ERIN LANGFORD ( NURSE PRACTITIONER - PRESBYTERIAN HEALTHCARE SERVICES )
- HADLEY POPE ( FAMILY PRACTICE - PUEBLO OF ISLETA )
- SANTIAGO MACIAS ( FAMILY PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- LISA ROBLES ( INTERNAL MEDICINE )
- KRISTINE PARKE ( FAMILY PRACTICE - ST. VINCENT HOSPITAL )
- H PRESTON MATTHEWS ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- REBEKAH VALLEJOS ( HOSPITALIST - NES ARIZONA INC )
- NANETTE VELA ( NURSE PRACTITIONER - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- RODRIGO PEREZ-RESENDIZ ( PHYSICIAN ASSISTANT - FIRST CHOICE COMMUNITY HEALTHCARE, INC. )
- MICHAEL MONTOYA ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- NORAH WALSH ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- DANNIAL COSTON ( NURSE PRACTITIONER - MCLEOD MEDICAL CENTERS OF NM INC )
- PATRICIA CARABAJAL ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- EMILY DEATON ( INTERNAL MEDICINE - KND DEVELOPMENT 59 LLC )
- ISAAC ZOLLER ( FAMILY PRACTICE - ST. VINCENT HOSPITAL )
- MARIO PACHECO ( FAMILY PRACTICE - ST. VINCENT HOSPITAL )
- THOMAS KRAVITZ ( INTERNAL MEDICINE )
- MATTHEW FOGEL ( NURSE PRACTITIONER - OPTUMCARE NEW MEXICO LLC )
- DENISE AAMODT ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- KAMI BRATZEL ( PHYSICIAN ASSISTANT - UNM HOSPITAL )
- LANCE RUDOLPH ( INTERNAL MEDICINE - NEW MEXICO CLINICAL RESEARCH AND OSTEOPOROSIS CENTER, INC )
- FREDIE DIAZ ( INTERNAL MEDICINE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- HAN SHEFFLER ( PHYSICIAN ASSISTANT - PRESBYTERIAN HEALTHCARE SERVICES )
- JEMERY KAUFMAN ( GENERAL PRACTICE - ESPANOLA SPORTS MEDICINE PA )
- XIMENA GALARZA-RIOS ( FAMILY PRACTICE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- DAVID SCHNEIDER ( INTERNAL MEDICINE - OPTUMCARE NEW MEXICO LLC )
- JOHN CASKEY ( INTERNAL MEDICINE - JOHN S CASKEY MD LLC )
- STEPHEN SPROUL ( FAMILY PRACTICE - OAK STREET HEALTH PHYSICIANS GROUP OF NEW MEXICO LLC )
- RACHEL LARIVEE ( FAMILY PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- CARRIE JONES ( FAMILY PRACTICE - KEWA PUEBLO HEALTH CORPORATION )
- JULIAN VEGA ( FAMILY PRACTICE - ST. VINCENT HOSPITAL )
- CAROLYN CASTILLO ( INTERNAL MEDICINE - OPTUMCARE NEW MEXICO LLC )
- WARREN GOLDENBERG ( NURSE PRACTITIONER )
- JOHN POPE ( NURSE PRACTITIONER - MCLEOD MEDICAL CENTERS OF NM INC )
- ILANGO DHARMARAJAN ( NURSE PRACTITIONER - ST. VINCENT HOSPITAL )
- BRIAN NAIZER ( FAMILY PRACTICE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- ISIS ROMERO FLORES ( INTERNAL MEDICINE - PRESBYTERIAN HEALTHCARE SERVICES )
- DAWN MARION ( NURSE PRACTITIONER - PRESBYTERIAN HEALTHCARE SERVICES )
- RILEY NELSON ( FAMILY PRACTICE - PUEBLO OF ISLETA )
- ANSU KURUVILLA ( NURSE PRACTITIONER - UNM HOSPITAL )
- JULIE MARTINEZ ( FAMILY PRACTICE - FAMILY MEDICINE PARTNERS OF SANTA FE, P.C. )
- KATRINA SINGH ( NURSE PRACTITIONER - HEALTHNM LLC )
- JENNIFER TRUJILLO ( PHYSICIAN ASSISTANT - VALENCIA HEALTH AND WELLNESS, P.C )
- BHALACHANDRA KULKARNI ( GENERAL PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- NATASHA LUJAN ( FAMILY PRACTICE - ST. VINCENT HOSPITAL )
- MOHAMMAD AL RAIE ( PHYSICIAN ASSISTANT - MCLEOD MEDICAL CENTERS OF NM INC )
- KELLY OBRIEN ( NURSE PRACTITIONER - ELITE MEDICAL LLC )
- SUE KATZ ( FAMILY PRACTICE - LA FAMILIA MEDICAL CENTER )
- KHADIJA MAMSA ( INTERNAL MEDICINE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- JENNIFER PENTECOST ( FAMILY PRACTICE - FIRST CHOICE COMMUNITY HEALTHCARE, INC. )
- CATHERINE DELANEY ( PHYSICIAN ASSISTANT - OPTUMCARE NEW MEXICO LLC )
- ANGELA ROMERO ( FAMILY PRACTICE - ROMERO FAMILY MEDICINE,LLC )
- JORGE SEDAS ( INTERNAL MEDICINE - OPTUMCARE NEW MEXICO LLC )
- KAREN PHILLIPS ( FAMILY PRACTICE - FIRST CHOICE COMMUNITY HEALTHCARE, INC. )
- DENNIS GARCIA ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- CORINA PROCELL ( FAMILY PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- SAMIR KASSICIEH ( FAMILY PRACTICE )
- KEITH STEICHEN ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- CAROLINE KINGSTON ( FAMILY PRACTICE )
- JOANNA TOEWS ( INTERNAL MEDICINE - SOUTHWEST CARE CENTER )
- ROGER GILDERSLEEVE ( FAMILY PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- LILIA PEDREGO ( FAMILY PRACTICE - HEALTHNM LLC )
- DENNIS HURTADO ( FAMILY PRACTICE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- JOSEPH ARAGON ( FAMILY PRACTICE - OPTUMCARE NEW MEXICO LLC )
- CAMILA JARAMILLO ( INTERNAL MEDICINE )
- JESSICA NGUYEN-BINDER ( INTERNAL MEDICINE - PRESBYTERIAN HEALTHCARE SERVICES )
- ANDREA LILL ( GERIATRIC MEDICINE - UNIVERSITY OF NEW MEXICO MEDICAL GROUP )
- RODNEY CRABTREE ( INTERNAL MEDICINE - PRESBYTERIAN HEALTHCARE SERVICES )
- DIANA KRENZ ( NURSE PRACTITIONER - OPTUMCARE NEW MEXICO LLC )
- CARLA HERMAN ( GERIATRIC MEDICINE - UNIVERSITY OF NEW MEXICO MEDICAL GROUP )
- JAMES ALLMAN ( PHYSICIAN ASSISTANT - ABQ ORTHOPEDICS LLC )
- ROSA GALVEZ ( INTERNAL MEDICINE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- JULIE SILVERHART ( FAMILY PRACTICE - ST. VINCENT HOSPITAL )
- MIRTA RODRIGUEZ LUGO ( FAMILY PRACTICE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- CAROL SCHAFFER ( NURSE PRACTITIONER - HOUSE CALLS OF NEW MEXICO LLC )
- CHRISTINA BUNGO ( GERIATRIC MEDICINE - PRESBYTERIAN HEALTHCARE SERVICES )
- LETICIA MOEDANO ( FAMILY PRACTICE - ST. VINCENT HOSPITAL )
- MICHAEL CHARTRAND ( INTERNAL MEDICINE - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- KAREN FINKELSTEIN ( GYNECOLOGICAL ONCOLOGY - SOUTHWEST WOMEN'S ONCOLOGY INC )
- PATRICK SAMORA ( FAMILY PRACTICE - FAMILY MEDICINE PARTNERS OF SANTA FE, P.C. )
- LIANA PONCE ( FAMILY PRACTICE - ESPANOLA SPORTS MEDICINE PA )
- DANIEL JUNICK ( ORTHOPEDIC SURGERY - NEW MEXICO ORTHOPAEDIC ASSOCIATES PC )
- HEATHER BRISLEN ( INTERNAL MEDICINE )
- SCOTT JEANSONNE ( FAMILY PRACTICE - FIRST CHOICE COMMUNITY HEALTHCARE, INC. )
- CHRISTOPHER HANOSH ( ORTHOPEDIC SURGERY - SOUTHWEST MEDICAL ASSOCIATES, LLC )
- STACEY LAMBETH ( INTERNAL MEDICINE - PRESBYTERIAN HEALTHCARE SERVICES )
- PARASHAR TRIVEDI ( FAMILY PRACTICE - PRESBYTERIAN HEALTHCARE SERVICES )
- RACHELLE PINO ( NURSE PRACTITIONER - ST. VINCENT HOSPITAL )