HAVEN HOME HEALTH CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 81%
5656 EAST GRANT ROAD, SUITE 170A TUCSON, AZ 85712
520-343-5282
Data date: Jan 17, 2024
The Most Important Data about HAVEN HOME HEALTH CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HAVEN HOME HEALTH CARE is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave HAVEN HOME HEALTH CARE a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 06/28/2019. The agency costs MORE than the average agency nationally. The agency serves 69 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HAVEN HOME HEALTH CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HAVEN HOME HEALTH CARE
Data as of Jan 17, 2024
Address:
5656 EAST GRANT ROAD, SUITE 170A
TUCSON, AZ 85712
Medicare Provider Number: 37494
Participating in Medicare Since: June 28, 2019
Ownership Type: PROPRIETARY
Cost compared to national average: 106%
DTC Performance for HAVEN HOME HEALTH CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for HAVEN HOME HEALTH CARE.
Home Health Care Services
HAVEN HOME HEALTH CARE offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HAVEN HOME HEALTH CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by HAVEN HOME HEALTH CARE
HAVEN HOME HEALTH CARE provides home health care services in these zip codes.
85122 85123 85128 85131 85141 85145 85193 85194 85356 85365 85546 85601 85603 85607 85608 85611 85614 85615 85616 85618 85621 85622 85623 85624 85629 85631 85635 85636 85637 85638 85640 85641 85645 85646 85648 85650 85653 85658 85701 85704 85705 85706 85708 85710 85711 85712 85713 85714 85715 85716 85718 85719 85730 85735 85736 85737 85739 85741 85742 85743 85745 85746 85747 85748 85749 85750 85755 85756 85757
Performance Measures for HAVEN HOME HEALTH CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 90.5% |
How Often Patients Got Better At Walking Or Moving Around | 89.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 88.5% |
How Often Patients Got Better At Bathing | 88.7% |
How Often Patients' Breathing Improved | 81.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 84.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 10.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.1% |
Patient Survey Responses for HAVEN HOME HEALTH CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HAVEN HOME HEALTH CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 83% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 79% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 81% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 77% (Nat: 78%) Lower |
Medical Professionals Associated with HAVEN HOME HEALTH CARE
These are the doctors who are affiliated with HAVEN HOME HEALTH CARE.
- ROSANNA NICOLETTI ( FAMILY PRACTICE - SUMMIT MEDICAL GROUP ARIZONA LLC )
- DUNG NGUYEN ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- GLORIAJEAN NELSON ( NURSE PRACTITIONER - TMC MEDICAL NETWORK )
- JOY KIVIAT ( NURSE PRACTITIONER - IORA SENIOR HEALTH, INC )
- KATHRYN BRADLEY ( NEUROLOGY - BANNER ALZHEIMERS INSTITUTE )
- ESTELA RUTIAGA ( FAMILY PRACTICE - MARANA HEALTH CENTER INC )
- RAJ BOSE ( THORACIC SURGERY - PIMA HEART PHYSICIANS PC )
- STANLEY OFORI ( INTERNAL MEDICINE )
- MARK KOWALSKI ( ORTHOPEDIC SURGERY - NORTHWEST ALLIED PHYSICIANS LLC )
- STEVEN RAYLE ( GERIATRIC MEDICINE - EMERALD CARE PLLC )
- MARK ZAETTA ( INTERNAL MEDICINE - GREATER PHOENIX COLLABORATIVE CARE PC )
- HOWARD ROLINS ( INTERNAL MEDICINE - TUCSON PHYSICIAN GROUP HOLDINGS LLC )
- WINOLA PURUSHOTHAM ( INTERNAL MEDICINE - COGENT HEALTHCARE OF ARIZONA PC )
- TIMOTHY PENNISTON ( NURSE PRACTITIONER - SUMMIT HEALTHCARE MEDICAL ASSOCIATES )
- ANDREA KESSLER ( NURSE PRACTITIONER - NOVELLUS HEALTH LLC )
- HASSAN SHAFEEQ ( HOSPITALIST - NORTHERN ARIZONA HEALTHCARE CORPORATION )
- JONATHAN MARTENS ( NURSE PRACTITIONER - ARIZONA PHYSICIAN GROUP PLLC )
- LEONARDO MENDOZA ( INTERNAL MEDICINE )
- PETER CATALANO ( FAMILY PRACTICE - TMC MEDICAL NETWORK )
- FELICIA SOLIS-CUMMINGS ( NURSE PRACTITIONER - TUCSON PHYSICIAN GROUP HOLDINGS LLC )
- ELIZABETH BUTLER ( THORACIC SURGERY )
- JOSHUA GOODMAN ( FAMILY PRACTICE - EL RIO SANTA CRUZ NEIGHBORHOOD HEALTH CENTER, INC )
- DAWNA HERNANDEZ ( NURSE PRACTITIONER - PATHWAYS MEDICAL PARTNERS )
- GEORGE MAKDISI ( THORACIC SURGERY - PIMA HEART PHYSICIANS PC )
- FRED MENDOZA ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- RAMAKRISHNAN SUBBUREDDIAR ( INTERNAL MEDICINE )
- EDITA EXTRA-MENDOZA ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- RICHARD RHIEW ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- FREDELITO TIU ( FAMILY PRACTICE - ARIZONA COMMUNITY PHYSICIANS PC )
- PATRICK NOONAN ( INTERNAL MEDICINE - GREATER PHOENIX COLLABORATIVE CARE PC )
- RASHMI CHHABRA ( INTERNAL MEDICINE - ARIZONA MEDICOS INC )
- JOHN PO ( INTERNAL MEDICINE - IORA SENIOR HEALTH, INC )
- MARY JONES ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- THOMAS NELSON ( ORTHOPEDIC SURGERY - TUCSON PHYSICIAN GROUP HOLDINGS LLC )
- RICARDO REYES ( FAMILY PRACTICE - MARIPOSA COMMUNITY HEALTH CENTER, INC )
- GEROME KANTOR ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- JAMES TOOLEY ( FAMILY PRACTICE - GREATER PHOENIX COLLABORATIVE CARE PC )
- SHARAN WIEBERDINK ( NURSE PRACTITIONER - LINDA WROTEN PC )
- HARBIR SINGH ( FAMILY PRACTICE - PINNACLE HEALTH CARE LLC )
- LIONEL DUARTE ( FAMILY PRACTICE - ARIZONA COMMUNITY PHYSICIANS PC )
- CHIOMA OGALA ( INTERNAL MEDICINE - MARANA HEALTH CENTER INC )
- YURI TALALAEV ( INTERNAL MEDICINE - ACCESS PRIMARY CARE PHYSICIANS INC )
- MARWAN GHAZOUL ( CARDIAC SURGERY - PIMA HEART PHYSICIANS PC )
- MEENAKSHI DAGAR ( INTERNAL MEDICINE - BANNER -- UNIVERSITY MEDICAL GROUP )
- DEAN WRIGHT ( FAMILY PRACTICE - ARIZONA COMMUNITY PHYSICIANS PC )
- TONYA TAYLOR ( NURSE PRACTITIONER - TUCSON PHYSICIAN GROUP HOLDINGS LLC )
- JEREMY BRITT ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- ANA EGURROLA ( PHYSICIAN ASSISTANT - SUMMIT MEDICAL GROUP ARIZONA LLC )
- MOEEN DIN ( NEUROLOGY - PIMA NEUROLOGY INC )
- SHARON MORGAN ( NURSE PRACTITIONER - LINDA WROTEN PC )
- DANIEL GRAYBILL ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- NAVEEN KUMAR ( FAMILY PRACTICE - ARIZONA MEDICOS INC )
- TIMOTHY DIXON ( ORTHOPEDIC SURGERY - TUCSON PHYSICIAN GROUP HOLDINGS LLC )
- KERMIT MURRAY ( FAMILY PRACTICE - TUCSON PHYSICIAN GROUP HOLDINGS LLC )
- MOHAMMED ZARA ( INTERNAL MEDICINE )
- JANE DAVIS ( FAMILY PRACTICE - BANNER -- UNIVERSITY MEDICAL GROUP )
- CHAD PRIOR ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- JOY BULGER BECK ( INTERNAL MEDICINE - BANNER -- UNIVERSITY MEDICAL GROUP )
- BIJAY SANJEEV ( INTERNAL MEDICINE - WILMOT PRIMARY CARE GROUP, PLLC )
- RANDOLPH SCOTT ( FAMILY PRACTICE - ARIZONA COMMUNITY PHYSICIANS PC )
- ALAN ROGERS ( INTERNAL MEDICINE - ARIZONA COMMUNITY PHYSICIANS PC )
- STEPHEN KARUGA ( NURSE PRACTITIONER )
- RUI WEN PANG ( INTERNAL MEDICINE - NORTHWEST HBP MEDICAL SERVICES LLC )
- MILTON SPIVACK ( NURSE PRACTITIONER - LINDA WROTEN PC )
- CARLOS BORRAS ( INTERNAL MEDICINE - TMC MEDICAL NETWORK )
- CELIA ELIAS ( FAMILY PRACTICE - PRESCOTT HEALTHCARE SOLUTIONS LLC )
- MICHAEL AMMANN ( FAMILY PRACTICE - ARIZONA COMMUNITY PHYSICIANS PC )
- MELVIN HECTOR ( FAMILY PRACTICE - BANNER -- UNIVERSITY MEDICAL GROUP )
- GLENDA AGUIRRE KAIAMA ( NURSE PRACTITIONER - MOBILEONEDOCS, LLC )
- JULIE TOWNSEND ( NURSE PRACTITIONER - PRESCOTT HEALTHCARE SOLUTIONS LLC )
- DONALD SMITH ( FAMILY PRACTICE - UNITED COMMUNITY HEALTH CENTER - MARIA AUXILIADORA INC )