BEST HOME HEALTH & HOSPICE LLC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 82%
105 YELLOW CREEK ROAD EVANSTON, WY 82930
307-789-2899
Data date: Jan 17, 2024
The Most Important Data about BEST HOME HEALTH & HOSPICE LLC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for BEST HOME HEALTH & HOSPICE LLC is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave BEST HOME HEALTH & HOSPICE LLC a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 12/16/2004. The agency costs LESS than the average agency nationally. The agency serves 36 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about BEST HOME HEALTH & HOSPICE LLC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on BEST HOME HEALTH & HOSPICE LLC
Data as of Jan 17, 2024
Address:
105 YELLOW CREEK ROAD
EVANSTON, WY 82930
Medicare Provider Number: 537831
Participating in Medicare Since: December 16, 2004
Ownership Type: PROPRIETARY
Cost compared to national average: 93%
DTC Performance for BEST HOME HEALTH & HOSPICE LLC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for BEST HOME HEALTH & HOSPICE LLC.
Home Health Care Services
BEST HOME HEALTH & HOSPICE LLC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for BEST HOME HEALTH & HOSPICE LLC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 5: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by BEST HOME HEALTH & HOSPICE LLC
BEST HOME HEALTH & HOSPICE LLC provides home health care services in these zip codes.
82301 82322 82324 82325 82327 82331 82334 82901 82902 82922 82923 82925 82930 82931 82932 82933 82935 82937 82938 82939 82941 82943 83101 83110 83111 83112 83113 83114 83115 83116 83120 83123 83124 83126 83127 83128
Performance Measures for BEST HOME HEALTH & HOSPICE LLC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 63% |
How Often Patients Got Better At Walking Or Moving Around | 70% |
How Often Patients Got Better At Getting In And Out Of Bed | 72.8% |
How Often Patients Got Better At Bathing | 73% |
How Often Patients' Breathing Improved | 53.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 59.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.1% |
Patient Survey Responses for BEST HOME HEALTH & HOSPICE LLC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BEST HOME HEALTH & HOSPICE LLC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 95% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 84% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 70% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 82% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with BEST HOME HEALTH & HOSPICE LLC
These are the doctors who are affiliated with BEST HOME HEALTH & HOSPICE LLC.
- MELINDA POYER ( FAMILY PRACTICE )
- RICHARD CAPENER ( FAMILY PRACTICE - EVANSTON CLINIC CORP )
- STEVEN BABCOCK ( FAMILY PRACTICE - EVANSTON HOSPITAL CORPORATION )
- KARRIE KNOPF ( PHYSICIAN ASSISTANT - EVANSTON CLINIC CORP )
- STEPHANIE CHIU ( HOSPITALIST - RIVERTON PHYSICIAN PRACTICES, LLC )
- CHARLES YOUNG ( GENERAL PRACTICE )
- LAURI MORGAN ( NURSE PRACTITIONER - EVANSTON HOSPITAL CORPORATION )
- RICHARD ENGLAND ( FAMILY PRACTICE - EVANSTON CLINIC CORP )
- CAROL KAVANAUGH ( INTERNAL MEDICINE - EVANSTON CLINIC CORP )
- CHRISTA WEAVER ( NURSE PRACTITIONER - EVANSTON CLINIC CORP )
- RAFAEL HASTEY ( INTERNAL MEDICINE - SUBLETTE COUNTY HOSPITAL DISTRICT )
- BRENDAN FITZSIMMONS ( FAMILY PRACTICE - PLATTE VALLEY CLINIC INC )
- EMMA BJORE ( GERIATRIC MEDICINE - IVINSON MEMORIAL HOSPITAL )
- ISRAEL STEWART ( INTERNAL MEDICINE - MEMORIAL HOSPITAL OF SWEETWATER COUNTY )