CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 85%
5225 N ACADEMY BLVD STE 106 COLORADO SPRINGS, CO 80918
719-531-9585
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 10/25/1984. The agency costs LESS than the average agency nationally. The agency serves 125 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
5225 N ACADEMY BLVD STE 106
COLORADO SPRINGS, CO 80918
Medicare Provider Number: 67129
Participating in Medicare Since: October 25, 1984
Ownership Type: PROPRIETARY
Cost compared to national average: 97%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
80005 80013 80014 80016 80020 80022 80027 80031 80104 80106 80107 80108 80111 80112 80116 80120 80121 80122 80123 80126 80128 80129 80132 80133 80134 80138 80203 80204 80209 80210 80211 80214 80220 80222 80224 80226 80227 80231 80232 80235 80237 80241 80247 80249 80301 80302 80305 80465 80501 80503 80504 80513 80521 80524 80525 80526 80528 80537 80538 80547 80549 80550 80602 80620 80634 80808 80809 80816 80817 80819 80829 80831 80840 80863 80866 80902 80903 80904 80905 80906 80907 80908 80909 80910 80911 80915 80916 80917 80918 80919 80920 80921 80922 80923 80924 80925 80926 80927 80930 80938 80939 80951 81001 81003 81004 81005 81006 81007 81008 81019 81022 81025 81039 81050 81058 81062 81063 81067 81069 81076 81077 81212 81226 81240 81244
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 82.8% |
How Often Patients Got Better At Walking Or Moving Around | 92% |
How Often Patients Got Better At Getting In And Out Of Bed | 89.1% |
How Often Patients Got Better At Bathing | 94.6% |
How Often Patients' Breathing Improved | 91.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 86.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.1% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 89% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 81% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- JOHN WHITE ( FAMILY PRACTICE - CATHOLIC HEALTH INITIATIVES COLORADO )
- VERNON RUBICK ( FAMILY PRACTICE - POUDRE VALLEY MEDICAL GROUP LLC )
- OPEYEMI BANJOKO ( INTERNAL MEDICINE )
- BRADLEY DEMPSEY ( FAMILY PRACTICE - CATHOLIC HEALTH INITIATIVES COLORADO )
- EDWARD PARKS ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY OF WEST DENVER LIMITED PARTNERSHIP )
- GEORGE MEYERS ( FAMILY PRACTICE - POUDRE VALLEY MEDICAL GROUP LLC )
- MELCHOR SIPALAY ( INTERNAL MEDICINE - HERITAGE INTERNAL MEDICINE, PC )
- MATTHEW KLUK ( ORTHOPEDIC SURGERY - POUDRE VALLEY MEDICAL GROUP LLC )
- SEAN GREY ( ORTHOPEDIC SURGERY - ORTHOPAEDIC AND SPINE CENTER OF THE ROCKIES PC )
- JOHN PAK ( ORTHOPEDIC SURGERY - HEALTHONE CLINIC SERVICES - ORTHOPEDIC SPECIALISTS LLC )
- KEVIN HARSH ( NURSE PRACTITIONER - RYON MEDICAL AND ASSOCIATES, LLC )
- GEORGE BIRKS ( INTERNAL MEDICINE - HERITAGE INTERNAL MEDICINE, PC )
- PHYLLIS PENNINGTON ( FAMILY PRACTICE - CATHOLIC HEALTH INITIATIVES COLORADO )
- STEPHEN BARBEE ( INTERNAL MEDICINE - CATHOLIC HEALTH INITIATIVES COLORADO )