STAR PLUS HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 72%
3825 N 10TH ST, STE B MCALLEN, TX 78501
956-800-4405
Data date: Jan 17, 2024
The Most Important Data about STAR PLUS HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for STAR PLUS HOME CARE is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 47% of its customers. This is LOWER than the national average. The percentage of patients who gave STAR PLUS HOME CARE a rating of 9 or 10 was 72%. This is LOWER than the national average. The agency has been participating in Medicare since 03/23/2004. The agency costs LESS than the average agency nationally. The agency serves 51 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about STAR PLUS HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on STAR PLUS HOME CARE
Data as of Jan 17, 2024
Address:
3825 N 10TH ST, STE B
MCALLEN, TX 78501
Medicare Provider Number: 679448
Participating in Medicare Since: March 23, 2004
Ownership Type: PROPRIETARY
Cost compared to national average: 83%
DTC Performance for STAR PLUS HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for STAR PLUS HOME CARE.
Home Health Care Services
STAR PLUS HOME CARE offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for STAR PLUS HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 1.5: |
| HHCAHPS Survey Summary Star Rating |
Not Available |
| Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
| Star Rating For Health Team Communicated Well With Them |
Not Available |
| Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
| Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by STAR PLUS HOME CARE
STAR PLUS HOME CARE provides home health care services in these zip codes.
78040 78041 78042 78043 78045 78046 78102 78332 78336 78353 78359 78363 78368 78501 78503 78516 78520 78521 78526 78535 78537 78538 78539 78540 78541 78542 78543 78550 78551 78552 78559 78560 78566 78567 78570 78572 78573 78574 78575 78576 78577 78578 78580 78582 78583 78586 78589 78590 78595 78596 78599
Performance Measures for STAR PLUS HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 16.2% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 22.8% |
| How Often Patients Got Better At Walking Or Moving Around | 14.7% |
| How Often Patients Got Better At Getting In And Out Of Bed | 39.2% |
| How Often Patients Got Better At Bathing | 16.2% |
| How Often Patients' Breathing Improved | 14.2% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 68.5% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 9.5% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.1% |
Patient Survey Responses for STAR PLUS HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for STAR PLUS HOME CARE to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 65% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 63% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 73% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 72% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 47% (Nat: 78%) Lower |
Medical Professionals Associated with STAR PLUS HOME CARE
These are the doctors who are affiliated with STAR PLUS HOME CARE.
- ROSALINDA CUELLAR ( NURSE PRACTITIONER - QUALITY HEALTHCARE FAMILY MEDICINE PLLC )
- EDUARDO CANDANOSA ( FAMILY PRACTICE - OAK CREEK EMERGENCY MEDICINE ASSOCIATES PA )
- BILAL NAZIF ( INTERNAL MEDICINE - MONZER H YAZJI MD AND ASSOCIATES PLLC )
- JESUS RAMIREZ ( NURSE PRACTITIONER - DOMINION HEALTH SERVICES, LLC )
- NETTER ORTIZ ( FAMILY PRACTICE )
- JOSE PEREZ ENRIQUEZ ( FAMILY PRACTICE )
- LOGANAYAKI ANANDASIVAM ( INTERNAL MEDICINE - BROWNSVILLE COMMUNITY HEALTH CLINIC CORPORATION )
- RAUL CANTU ( FAMILY PRACTICE )
- JUAN GARCIA ( FAMILY PRACTICE - MONZER H YAZJI MD AND ASSOCIATES PLLC )
