DEL CIELO HOME HEALTH & HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 86%
411 N KING STREET ALICE, TX 78332
361-664-3484
Data date: Jan 17, 2024
The Most Important Data about DEL CIELO HOME HEALTH & HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for DEL CIELO HOME HEALTH & HOSPICE is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave DEL CIELO HOME HEALTH & HOSPICE a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 04/19/2005. The agency costs LESS than the average agency nationally. The agency serves 57 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about DEL CIELO HOME HEALTH & HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on DEL CIELO HOME HEALTH & HOSPICE
Data as of Jan 17, 2024
Address:
411 N KING STREET
ALICE, TX 78332
Medicare Provider Number: 673199
Participating in Medicare Since: April 19, 2005
Ownership Type: PROPRIETARY
Cost compared to national average: 92%
DTC Performance for DEL CIELO HOME HEALTH & HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for DEL CIELO HOME HEALTH & HOSPICE.
Home Health Care Services
DEL CIELO HOME HEALTH & HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for DEL CIELO HOME HEALTH & HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 2: |
| HHCAHPS Survey Summary Star Rating | 4: |
| Star Rating For Health Team Gave Care In A Professional Way | 3: |
| Star Rating For Health Team Communicated Well With Them | 4: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
| Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by DEL CIELO HOME HEALTH & HOSPICE
DEL CIELO HOME HEALTH & HOSPICE provides home health care services in these zip codes.
78022 78071 78102 78330 78332 78336 78339 78340 78341 78343 78349 78353 78355 78357 78358 78359 78361 78362 78363 78368 78370 78372 78373 78374 78375 78376 78377 78379 78380 78381 78382 78383 78384 78385 78387 78389 78390 78391 78393 78401 78402 78404 78405 78407 78408 78409 78410 78411 78412 78413 78414 78415 78416 78417 78418 78541 78599
Performance Measures for DEL CIELO HOME HEALTH & HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.6% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 64.6% |
| How Often Patients Got Better At Walking Or Moving Around | 70.6% |
| How Often Patients Got Better At Getting In And Out Of Bed | 57.9% |
| How Often Patients Got Better At Bathing | 69% |
| How Often Patients' Breathing Improved | 61.5% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 69.3% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 13.6% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.3% |
Patient Survey Responses for DEL CIELO HOME HEALTH & HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DEL CIELO HOME HEALTH & HOSPICE to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 72% (Nat: 78%) Lower |
Medical Professionals Associated with DEL CIELO HOME HEALTH & HOSPICE
These are the doctors who are affiliated with DEL CIELO HOME HEALTH & HOSPICE.
- JERRY LILES ( FAMILY PRACTICE - CONVIVA MEDICAL CENTER MANAGEMENT OF TEXAS, P.A. )
- KATHY ACOSTA ( NURSE PRACTITIONER - SHEA PHYSICAL THERAPY SPECIALISTS LLC )
- JEROME HEMMERT ( FAMILY PRACTICE - CONVIVA MEDICAL CENTER MANAGEMENT OF TEXAS, P.A. )
- CAROLYN FRANKLIN ( FAMILY PRACTICE - WELLMED MEDICAL GROUP PA )
- ABIMAEL PEREZ ( FAMILY PRACTICE - WELLMED MEDICAL GROUP PA )
- DAVID WHITE ( FAMILY PRACTICE - PHYSICIANS UNITY )
- NESTOR PACHECO ( PODIATRY - SHEA PHYSICAL THERAPY SPECIALISTS LLC )
- MIGUEL ELIZONDO ( FAMILY PRACTICE - CARLOS R ELIZONDO MD PLLC )
- RAFAEL GARCIA ( FAMILY PRACTICE - SHEA PHYSICAL THERAPY SPECIALISTS LLC )
- JUDE ARIRIGUZO ( INTERNAL MEDICINE )
- AVEGIYEL DUNN ( FAMILY PRACTICE - WELLMED MEDICAL GROUP PA )
- CARLOS ELIZONDO ( FAMILY PRACTICE - SHEA PHYSICAL THERAPY SPECIALISTS LLC )
- JOSE RUIZ ( NURSE PRACTITIONER - VPA PC )
- ROBERT MORALES ( FAMILY PRACTICE - ROBERT MORALES, M.D.,P.A. )
- JOSE LOZANO ( FAMILY PRACTICE - MONZER H YAZJI MD AND ASSOCIATES PLLC )
- OCTAVIO RODRIGUEZ ( FAMILY PRACTICE - QUALITY CARE MEDICAL CENTER OF KINGSVILLE PA )
- VANDANA KAMAT ( FAMILY PRACTICE - COMMUNITY ACTION CORPORATION OF SOUTH TEXAS )
- CHRISTIAN OKPALO ( INTERNAL MEDICINE - CONCORD MEDICAL GROUP PLLC )
- SERGIO CANTU ( FAMILY PRACTICE - S-S-C )
- MICHAEL WINNIE ( GENERAL PRACTICE - SHEA PHYSICAL THERAPY SPECIALISTS LLC )
