BRIGHTSTAR CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: Not Available%
615A GALE ST LAREDO, TX 78041
956-712-9988
Data date: Jan 17, 2024
The Most Important Data about BRIGHTSTAR CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for BRIGHTSTAR CARE is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency has been participating in Medicare since 09/07/2006. The agency costs LESS than the average agency nationally. The agency serves 141 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about BRIGHTSTAR CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on BRIGHTSTAR CARE
Data as of Jan 17, 2024
Address:
615A GALE ST
LAREDO, TX 78041
Medicare Provider Number: 679547
Participating in Medicare Since: September 07, 2006
Ownership Type: PROPRIETARY
Cost compared to national average: 91%
DTC Performance for BRIGHTSTAR CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for BRIGHTSTAR CARE.
Home Health Care Services
BRIGHTSTAR CARE offers 2 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for BRIGHTSTAR CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 1.5: |
| HHCAHPS Survey Summary Star Rating |
Not Available |
| Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
| Star Rating For Health Team Communicated Well With Them |
Not Available |
| Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
| Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by BRIGHTSTAR CARE
BRIGHTSTAR CARE provides home health care services in these zip codes.
76574 78002 78006 78009 78015 78016 78023 78040 78041 78043 78045 78046 78052 78054 78059 78061 78064 78065 78067 78069 78070 78073 78076 78101 78108 78109 78112 78114 78121 78124 78130 78132 78133 78148 78154 78155 78163 78201 78203 78207 78208 78209 78210 78211 78212 78213 78214 78216 78217 78218 78219 78220 78221 78222 78223 78224 78225 78226 78227 78228 78229 78230 78231 78232 78233 78235 78237 78238 78239 78240 78242 78244 78245 78247 78248 78249 78250 78251 78252 78253 78254 78255 78256 78257 78258 78259 78260 78261 78263 78264 78266 78401 78501 78504 78516 78520 78521 78526 78537 78539 78541 78542 78550 78552 78557 78559 78564 78566 78570 78572 78573 78574 78575 78577 78580 78584 78586 78589 78596 78599 78615 78617 78633 78640 78641 78653 78702 78721 78724 78725 78726 78730 78733 78738 78744 78745 78752 78754 78757 78758 78861
Performance Measures for BRIGHTSTAR CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 58.2% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 31.1% |
| How Often Patients Got Better At Walking Or Moving Around | 58.4% |
| How Often Patients Got Better At Getting In And Out Of Bed | 54.4% |
| How Often Patients Got Better At Bathing | 56.4% |
| How Often Patients' Breathing Improved | 40.9% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 40.7% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 12.9% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.7% |
Patient Survey Responses for BRIGHTSTAR CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BRIGHTSTAR CARE to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | Not Available% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | Not Available% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | Not Available% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | Not Available% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | Not Available% (Nat: 78%) Lower |
Medical Professionals Associated with BRIGHTSTAR CARE
These are the doctors who are affiliated with BRIGHTSTAR CARE.
