CHOICE HOMECARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 51%
8900 EMMETT F LOWRY EXPRESSWAY, SUITE 102 B TEXAS CITY, TX 77591
844-270-0096
Data date: Jan 17, 2024
The Most Important Data about CHOICE HOMECARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CHOICE HOMECARE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 76% of its customers. This is LOWER than the national average. The percentage of patients who gave CHOICE HOMECARE a rating of 9 or 10 was 51%. This is LOWER than the national average. The agency has been participating in Medicare since 10/19/2009. The agency costs LESS than the average agency nationally. The agency serves 290 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CHOICE HOMECARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CHOICE HOMECARE
Data as of Jan 17, 2024
Address:
8900 EMMETT F LOWRY EXPRESSWAY, SUITE 102 B
TEXAS CITY, TX 77591
Medicare Provider Number: 747242
Participating in Medicare Since: October 19, 2009
Ownership Type: PROPRIETARY
Cost compared to national average: 98%
DTC Performance for CHOICE HOMECARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for CHOICE HOMECARE.
Home Health Care Services
CHOICE HOMECARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for CHOICE HOMECARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 2.5: |
| HHCAHPS Survey Summary Star Rating |
Not Available |
| Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
| Star Rating For Health Team Communicated Well With Them |
Not Available |
| Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
| Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by CHOICE HOMECARE
CHOICE HOMECARE provides home health care services in these zip codes.
75024 75033 75034 75035 75048 75050 75060 75072 75074 75089 75093 75104 75117 75137 75149 75154 75160 75182 75189 75216 75220 75230 75232 75234 75241 75243 75440 75482 75494 75568 75602 75604 75605 75644 75647 75654 75701 75702 75703 75707 75751 75754 75756 75757 75758 75762 75763 75766 75771 75773 75783 75801 75847 75855 75901 75904 75925 75929 75931 75933 75956 75961 75965 75972 75979 76010 76012 76028 76063 76082 76086 76110 76135 76137 76182 76233 76238 76240 76244 76250 76252 76262 76265 76272 77004 77012 77015 77017 77018 77019 77020 77021 77025 77026 77027 77028 77029 77030 77033 77034 77035 77036 77037 77040 77044 77045 77047 77048 77049 77051 77053 77054 77057 77058 77059 77061 77062 77063 77064 77065 77070 77071 77073 77075 77077 77078 77079 77080 77081 77082 77083 77084 77087 77088 77089 77090 77091 77092 77094 77098 77099 77301 77303 77316 77318 77320 77327 77328 77338 77339 77340 77345 77346 77356 77357 77365 77372 77373 77375 77379 77381 77384 77385 77386 77388 77389 77406 77407 77414 77422 77429 77430 77433 77449 77459 77464 77469 77471 77477 77478 77479 77480 77486 77489 77493 77494 77498 77502 77503 77504 77505 77506 77510 77511 77514 77515 77517 77518 77520 77521 77523 77530 77531 77532 77534 77535 77536 77539 77541 77545 77546 77550 77551 77562 77563 77565 77566 77568 77571 77573 77575 77578 77580 77581 77583 77584 77586 77590 77591 77598 77611 77612 77613 77614 77615 77625 77627 77630 77632 77651 77656 77657 77659 77660 77662 77701 77705 77706 77707 77713 78602 78610 78612 78613 78619 78620 78621 78628 78633 78640 78645 78652 78653 78660 78676 78681 78703 78704 78717 78721 78729 78731 78734 78735 78736 78737 78738 78739 78741 78744 78745 78746 78747 78748 78750 78753 78754 78757 78758 78759
Performance Measures for CHOICE HOMECARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.5% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 70.6% |
| How Often Patients Got Better At Walking Or Moving Around | 75.9% |
| How Often Patients Got Better At Getting In And Out Of Bed | 77.4% |
| How Often Patients Got Better At Bathing | 83.7% |
| How Often Patients' Breathing Improved | 80.7% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.4% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 23.3% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 4.5% |
Patient Survey Responses for CHOICE HOMECARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHOICE HOMECARE to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 91% (Nat: 86%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 51% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 76% (Nat: 78%) Lower |
Medical Professionals Associated with CHOICE HOMECARE
These are the doctors who are affiliated with CHOICE HOMECARE.
