NORTHPOINT HEALTHCARE SERVICES INCORPORATED: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 100%
215 SOUTH POPLAR STREET TOMBALL, TX 77375
281-351-2162
Data date: Jan 17, 2024
The Most Important Data about NORTHPOINT HEALTHCARE SERVICES INCORPORATED
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for NORTHPOINT HEALTHCARE SERVICES INCORPORATED is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 100% of its customers. This is HIGHER than the national average. The percentage of patients who gave NORTHPOINT HEALTHCARE SERVICES INCORPORATED a rating of 9 or 10 was 100%. This is HIGHER than the national average. The agency has been participating in Medicare since 11/26/2011. The agency costs MORE than the average agency nationally. The agency serves 41 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about NORTHPOINT HEALTHCARE SERVICES INCORPORATED, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on NORTHPOINT HEALTHCARE SERVICES INCORPORATED
Data as of Jan 17, 2024
Address:
215 SOUTH POPLAR STREET
TOMBALL, TX 77375
Medicare Provider Number: 747639
Participating in Medicare Since: November 26, 2011
Ownership Type: PROPRIETARY
Cost compared to national average: 104%
DTC Performance for NORTHPOINT HEALTHCARE SERVICES INCORPORATED
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for NORTHPOINT HEALTHCARE SERVICES INCORPORATED.
Home Health Care Services
NORTHPOINT HEALTHCARE SERVICES INCORPORATED offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for NORTHPOINT HEALTHCARE SERVICES INCORPORATED
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 1.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by NORTHPOINT HEALTHCARE SERVICES INCORPORATED
NORTHPOINT HEALTHCARE SERVICES INCORPORATED provides home health care services in these zip codes.
77014 77019 77025 77040 77060 77065 77066 77070 77073 77076 77083 77088 77090 77095 77098 77304 77318 77338 77339 77354 77355 77362 77372 77373 77375 77377 77379 77381 77382 77384 77388 77389 77429 77433 77445 77447 77450 77484 77494 77498 77521
Performance Measures for NORTHPOINT HEALTHCARE SERVICES INCORPORATED
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 90% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 70.6% |
How Often Patients Got Better At Walking Or Moving Around | 53.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 54.5% |
How Often Patients Got Better At Bathing | 56.8% |
How Often Patients' Breathing Improved | 55.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 65% |
How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for NORTHPOINT HEALTHCARE SERVICES INCORPORATED
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHPOINT HEALTHCARE SERVICES INCORPORATED to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 100% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 76% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 100% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 100% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 100% (Nat: 78%) Higher |
Medical Professionals Associated with NORTHPOINT HEALTHCARE SERVICES INCORPORATED
These are the doctors who are affiliated with NORTHPOINT HEALTHCARE SERVICES INCORPORATED.