PHOENIX HEALTHCARE SERVICES, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (5 out of 5): , Patient Recommendation: 90%
5625 CYPRESS CREEK PARKWAY, SUITE 601 HOUSTON, TX 77069
281-571-8050
Data date: Jan 17, 2024
The Most Important Data about PHOENIX HEALTHCARE SERVICES, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PHOENIX HEALTHCARE SERVICES, INC is 5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave PHOENIX HEALTHCARE SERVICES, INC a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 06/09/2004. The agency costs MORE than the average agency nationally. The agency serves 159 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PHOENIX HEALTHCARE SERVICES, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PHOENIX HEALTHCARE SERVICES, INC
Data as of Jan 17, 2024
Address:
5625 CYPRESS CREEK PARKWAY, SUITE 601
HOUSTON, TX 77069
Medicare Provider Number: 679498
Participating in Medicare Since: June 09, 2004
Ownership Type: PROPRIETARY
Cost compared to national average: 105%
DTC Performance for PHOENIX HEALTHCARE SERVICES, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for PHOENIX HEALTHCARE SERVICES, INC.
Home Health Care Services
PHOENIX HEALTHCARE SERVICES, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PHOENIX HEALTHCARE SERVICES, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by PHOENIX HEALTHCARE SERVICES, INC
PHOENIX HEALTHCARE SERVICES, INC provides home health care services in these zip codes.
77003 77004 77006 77007 77008 77009 77010 77011 77012 77013 77014 77015 77016 77017 77018 77019 77020 77021 77022 77023 77024 77025 77027 77028 77029 77030 77031 77032 77033 77035 77036 77037 77038 77039 77040 77041 77042 77043 77045 77047 77048 77049 77050 77051 77053 77054 77055 77056 77057 77060 77063 77064 77065 77066 77067 77068 77069 77070 77071 77073 77074 77075 77076 77077 77078 77079 77080 77081 77082 77083 77084 77086 77087 77088 77089 77090 77091 77092 77093 77094 77095 77096 77098 77099 77301 77302 77303 77304 77306 77316 77318 77320 77327 77328 77336 77338 77339 77340 77345 77346 77354 77355 77356 77357 77358 77362 77363 77365 77372 77373 77375 77377 77378 77379 77380 77381 77382 77384 77385 77386 77388 77389 77396 77401 77406 77407 77423 77429 77433 77445 77447 77449 77450 77459 77469 77477 77478 77479 77484 77489 77493 77494 77498 77502 77511 77518 77530 77536 77546 77547 77565 77573 77578 77581 77583 77584 77586 77590 77868
Performance Measures for PHOENIX HEALTHCARE SERVICES, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 97.1% |
How Often Patients Got Better At Walking Or Moving Around | 91.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 93.3% |
How Often Patients Got Better At Bathing | 100% |
How Often Patients' Breathing Improved | 92.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 96.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.3% |
Patient Survey Responses for PHOENIX HEALTHCARE SERVICES, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHOENIX HEALTHCARE SERVICES, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 90% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with PHOENIX HEALTHCARE SERVICES, INC
These are the doctors who are affiliated with PHOENIX HEALTHCARE SERVICES, INC.
- GLENN DAVIS ( INTERNAL MEDICINE - STIGLER HEALTH AND WELLNESS CENTER INC )
- SHERIEV BOCTOR ( FAMILY PRACTICE - NORTH CYPRESS MEDICAL PARTNERS INC )
- CHARLES RISMYHR ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- CYNTHIA WILLIAMS ( INTERNAL MEDICINE - MEDICAL CLINIC OF HOUSTON, LLP )
- RONALD TAYLOR ( INTERNAL MEDICINE - NORTH CYPRESS MEDICAL PARTNERS INC )
- JULIUS DEBROECK ( FAMILY PRACTICE - VILLAGEMD OF SOUTHEAST TEXAS PA )
- ANDREW SPAFFORD ( FAMILY PRACTICE )
- BENJAMIN AGANA ( PHYSICAL MEDICINE AND REHABILITATION - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- MADHURI GINJUPALLI ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- DIANA MAZZEI - PIFANO ( INTERNAL MEDICINE - SPECIALTY ASSOCIATES OF WEST HOUSTON PLLC )
- ASMA AHMAD ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- JOHN SEABERG ( ORTHOPEDIC SURGERY - TMH PHYSICIAN ASSOCIATES PLLC )
- YUN LI ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- DUC VU ( HOSPITALIST - INNOVATIVE HEALTH PROFESSIONALS PLLC )
- MICHELE GOCUAY ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- VIJAY OZA ( FAMILY PRACTICE )
- BARKATALI BANDEALI ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- BINDU SUDHAKARAN ( INTERNAL MEDICINE - MEMORIAL HERMANN MEDICAL GROUP )
- IMRAN NATHANI ( INTERNAL MEDICINE - IMRAN NATHANI, MD PA )
- SAVAN PATEL ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- HAMMAD QURESHI ( FAMILY PRACTICE )
- MARILYN MAYER ( INTERNAL MEDICINE - NORTH CYPRESS MEDICAL PARTNERS INC )
- GEORGE VALDEZ ( FAMILY PRACTICE )
- MARIOLA MJALTAJ ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- HUY NGUYEN ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- TODD MAJESKI ( PHYSICAL MEDICINE AND REHABILITATION - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- MARGARET LANG WILLIAMS ( HOSPITALIST - MEMORIAL HERMANN MEDICAL GROUP )
- DAVID COS ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP GULF COAST PLLC )
- BOB VAN ( PHYSICAL MEDICINE AND REHABILITATION - POST-ACUTE PHYSICIANS OF TEXAS PLLC )
- SAKINA BROACHWALA ( INTERNAL MEDICINE - PCP FOR LIFE PA )
- FRANCISCO VERA ADAMES ( FAMILY PRACTICE - SPECIALTY ASSOCIATES OF WEST HOUSTON PLLC )
- MELINDA GUERRY ( PHYSICIAN ASSISTANT - CYPRESS PHYSICIANS ASSOCIATION )
- NAJMUDDIN KARIMJEE ( INTERNAL MEDICINE - PCP FOR LIFE PA )
- SERGIO PEROSSA ( INTERNAL MEDICINE - VILLAGEMD OF SOUTHEAST TEXAS PA )
- SCOTT RAND ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- MYTHRI SHARMA ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- DAWN NEVLE ( INTERNAL MEDICINE - SPECIALTY ASSOCIATES OF WEST HOUSTON PLLC )
- GEORGE SAMUEL ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- QUOC LE ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- HONGWU WANG ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- MUNIB DAUDJEE ( INTERNAL MEDICINE )
- MICHAEL CASAGRANDE ( FAMILY PRACTICE )
- MARYUM ZOHAIR ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- BLANDINA SISON ( FAMILY PRACTICE - QUOC LE MD PA )
- MICHAEL ESANTSI ( INTERNAL MEDICINE )
- CHRISTINA ST MICHEL ( FAMILY PRACTICE - CYPRESS PHYSICIANS ASSOCIATION )
- MICHAEL FISHER ( FAMILY PRACTICE - VANGUARD INPATIENT PHYSICIAN PLLC )
- RANJIT GREWAL ( FAMILY PRACTICE )
- NOEL HAN ( FAMILY PRACTICE - BAYLOR ST LUKES MEDICAL GROUP )
- HARISH RAO ( INTERNAL MEDICINE )
- DANIEL LE ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- MIGUEL MALDONADO RODRIGUEZ ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- ABUL RAHMAN ( INTERNAL MEDICINE - VPA OF TEXAS PLLC )
- CHARLES NGUYEN ( HOSPITALIST - BAYLOR COLLEGE OF MEDICINE )
- JAVARIA ASIF ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- BIJOY MUKHERJEE ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- SILPA RAMIREDDY ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- MARK WESTBROOK ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- QURATULAIN HOLLEY ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- DENIS GALINDO ( INTERNAL MEDICINE - DAVID P ELLENT PLLC )
- SRUTHI FITZGERALD ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- SONALI PATEL ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- DEREK WOO ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- JAVERIA FAROOQUI ( FAMILY PRACTICE - QUOC LE MD PA )
- AMY SHIRER ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- HEIDI NASHED GUIRGUIS ( FAMILY PRACTICE - COLLEGE PARK MEDICINE,PA )
- NAILA RAMIZ ( INTERNAL MEDICINE )
- PATRICK OGIDAN ( INTERNAL MEDICINE - WOODLANDS DIAGNOSTIC CLINIC PA )
- JOHNNY SHIH ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- SHAZIA GILL ( INFECTIOUS DISEASE - TMH PHYSICIAN ASSOCIATES PLLC )
- AJAY BHARDWAJ ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- OMOBOLANLE ADEYEKUN ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- JAMES CABLE ( FAMILY PRACTICE - HEALTHBRIDGE CORPORATION )
- WALTER MENDOZA ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- ADNAN JAFRI ( INTERNAL MEDICINE - ADNAN JAFRI MD PA )
- WINDSEN PAN ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- STEPHEN YANG ( PHYSICAL MEDICINE AND REHABILITATION )
- NOE ZAMORA ( INTERNAL MEDICINE - NSR PHYSICIANS PA )
- YANA GRIGOREFF ( PHYSICAL MEDICINE AND REHABILITATION - POST-ACUTE PHYSICIANS OF TEXAS PLLC )
- ANUJ GOEL ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- JEAN FOTSO ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- SANJAY PALLEGAR ( HOSPITALIST - TMH PHYSICIAN ASSOCIATES PLLC )
- HUNG NGUYEN ( INTERNAL MEDICINE - HC MEDICAL DOCTORS, PA )
- THU HOANG ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- S JANEL BEATIE ( INTERNAL MEDICINE - TOMBALL REGIONAL INTERNAL MEDICINE ASSOCIATES )
- KELLY CAMERON ( PHYSICAL MEDICINE AND REHABILITATION - POST-ACUTE PHYSICIANS OF TEXAS PLLC )
- IGNAZIO LA CHINA ( PHYSICAL MEDICINE AND REHABILITATION - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- PAUL NGUYEN ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- YAMINI NAYGANDHI ( INTERNAL MEDICINE - WELLMED MEDICAL GROUP PA )
- JEFFERY LAMBERT ( FAMILY PRACTICE - TMH PHYSICIAN ASSOCIATES PLLC )
- VU THI ( INTERNAL MEDICINE - MEMORIAL HERMANN MEDICAL GROUP )
- ABBAS JAFRI ( INTERNAL MEDICINE - ABBAS JAFRI MD PA )
- BHARAT LATTHE ( FAMILY PRACTICE )
- JOHN GILMORE ( FAMILY PRACTICE )
- GRACE LEE ( FAMILY PRACTICE - MEMORIAL HERMANN MEDICAL GROUP )
- AZKA SADIQ ( INTERNAL MEDICINE - TMH PHYSICIAN ASSOCIATES PLLC )
- MUHAMMAD IRFAN ( INTERNAL MEDICINE - IMRAN NATHANI, MD PA )
- TINA CORKRAN ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP )
- MICHAEL RZASNICKI ( FAMILY PRACTICE - BARNARD FAMILY HEALTH CENTERS PA )
- SAMYA SHAFI ( INFECTIOUS DISEASE - TMH PHYSICIAN ASSOCIATES PLLC )
- LISA CHAN ( INTERNAL MEDICINE - ST MICHAEL MEDICAL CLINIC P A )