AFFINITY HEALTH CARE, LLC: Ratings, Survey Results, and Analysis

CMS Five Star Rating (2 out of 5): , Patient Recommendation: 90%

 2708 S. MEDFORD DR. LUFKIN, TX 75901

  409-383-1400

Data date: Jan 17, 2024

The Most Important Data about AFFINITY HEALTH CARE, LLC

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for AFFINITY HEALTH CARE, LLC is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 93% of its customers. This is HIGHER than the national average. The percentage of patients who gave AFFINITY HEALTH CARE, LLC a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/21/2010. The agency costs LESS than the average agency nationally. The agency serves 54 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about AFFINITY HEALTH CARE, LLC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on AFFINITY HEALTH CARE, LLC

Data as of Jan 17, 2024

Address:

2708 S. MEDFORD DR.

LUFKIN, TX 75901

Click for Map

The Best Home Health Agencies around LUFKIN

The Worst Home Health Agencies around LUFKIN

Medicare Provider Number: 747436

Participating in Medicare Since: September 21, 2010

Ownership Type: PROPRIETARY

Cost compared to national average: 98%

DTC Performance for AFFINITY HEALTH CARE, LLC

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Same As National Rate for AFFINITY HEALTH CARE, LLC.

Home Health Care Services

AFFINITY HEALTH CARE, LLC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for AFFINITY HEALTH CARE, LLC

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 2:
HHCAHPS Survey Summary Star Rating

Not Available

Star Rating For Health Team Gave Care In A Professional Way

Not Available

Star Rating For Health Team Communicated Well With Them

Not Available

Star Rating Team Discussed Medicines, Pain, And Home Safety

Not Available

Star Rating For How Patients Rated Overall Care From Agency

Not Available

Service Area Covered by AFFINITY HEALTH CARE, LLC

AFFINITY HEALTH CARE, LLC provides home health care services in these zip codes.

75845 75847 75901 75904 75925 75926 75928 75929 75930 75931 75932 75933 75935 75936 75937 75938 75939 75941 75944 75948 75949 75951 75954 75956 75959 75961 75964 75965 75966 75968 75969 75972 75973 75975 75977 75979 75980 77335 77351 77612 77616 77624 77625 77627 77632 77656 77657 77660 77662 77663 77664 77705 77707 77708

Performance Measures for AFFINITY HEALTH CARE, LLC

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 79.9%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 33.3%
How Often Patients Got Better At Walking Or Moving Around 61.6%
How Often Patients Got Better At Getting In And Out Of Bed 68.8%
How Often Patients Got Better At Bathing 70%
How Often Patients' Breathing Improved 43.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 64.7%
How Often Home Health Patients Had To Be Admitted To The Hospital 8.6%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 13.8%

Patient Survey Responses for AFFINITY HEALTH CARE, LLC

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AFFINITY HEALTH CARE, LLC to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 91% (Nat: 88%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 90% (Nat: 86%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 83% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 90% (Nat: 85%)
Higher
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 93% (Nat: 78%)
Higher

Medical Professionals Associated with AFFINITY HEALTH CARE, LLC

These are the doctors who are affiliated with AFFINITY HEALTH CARE, LLC.