MERCY HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 91%
4401 W MEMORIAL, SUITE 143 OKLAHOMA CITY, OK 73134
405-486-8600
Data date: Jan 17, 2024
The Most Important Data about MERCY HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for MERCY HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave MERCY HOME HEALTH a rating of 9 or 10 was 91%. This is HIGHER than the national average. The agency has been participating in Medicare since 12/16/1983. The agency costs LESS than the average agency nationally. The agency serves 126 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about MERCY HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on MERCY HOME HEALTH
Data as of Jan 17, 2024
Address:
4401 W MEMORIAL, SUITE 143
OKLAHOMA CITY, OK 73134
Medicare Provider Number: 377048
Participating in Medicare Since: December 16, 1983
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 96%
DTC Performance for MERCY HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for MERCY HOME HEALTH.
Home Health Care Services
MERCY HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for MERCY HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by MERCY HOME HEALTH
MERCY HOME HEALTH provides home health care services in these zip codes.
65807 73003 73004 73007 73008 73010 73012 73013 73014 73016 73018 73020 73023 73024 73025 73026 73027 73028 73034 73036 73040 73042 73044 73045 73047 73049 73050 73051 73052 73054 73058 73059 73063 73064 73065 73066 73068 73069 73070 73071 73072 73078 73079 73083 73084 73085 73089 73090 73093 73097 73099 73102 73103 73104 73105 73106 73107 73108 73109 73110 73111 73112 73113 73114 73115 73116 73117 73118 73119 73120 73121 73122 73123 73127 73128 73129 73130 73131 73132 73134 73135 73139 73140 73141 73142 73143 73145 73147 73149 73150 73151 73153 73155 73156 73159 73160 73162 73165 73169 73170 73172 73173 73179 73439 73734 73742 73750 73762 73772 74026 74553 74601 74743 74801 74804 74820 74832 74834 74851 74855 74857 74873 74881 77488 78028 80908
Performance Measures for MERCY HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 78% |
How Often Patients Got Better At Walking Or Moving Around | 84.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.1% |
How Often Patients Got Better At Bathing | 87.2% |
How Often Patients' Breathing Improved | 82.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 11.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 17.1% |
Patient Survey Responses for MERCY HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 91% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with MERCY HOME HEALTH
These are the doctors who are affiliated with MERCY HOME HEALTH.
- KIMBERLY SMITH ( ORTHOPEDIC SURGERY - INTEGRIS AMBULATORY CARE CORPORATION )
- JEREMY DAVIS ( UROLOGY - DAVIS UROLOGY PLLC )
- LAUREN HOPKINS ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- KRISTIN MILLER ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- STANLEY CORLEY ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- BREANNA WHITE ( NURSE PRACTITIONER - MERCY CLINIC OKLAHOMA COMMUNITIES )
- MICHAEL BROWN ( PHYSICAL MEDICINE AND REHABILITATION - SELECT PHYSICAL THERAPY HOLDINGS INC )
- RISE KESTER ( NURSE PRACTITIONER - MERCY CLINIC OKLAHOMA COMMUNITIES )
- BENJAMIN HARKESS ( PODIATRY - OHH PHYSICIANS LLC )
- STACEY KNAPP ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- SACHIDANANDAN NAIDU ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- BRANSON KESTER ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- MICHELLE BARNES ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- DEBRA RIGGS ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- MATTHEW DOWELL ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- NESTOR PINAROC ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- OMID ROOSTAEYAN ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- ALISHA SOLOMON ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- NATHANIEL STETSON ( NEUROSURGERY - MERCY HOSPITAL OKLAHOMA CITY, INC )
- KATHRYN KRAMER ( FAMILY PRACTICE - MERCY HOSPITAL LOGAN COUNTY, INC )
- MICHAEL OLAY ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- SHAWN SCHLINKE ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JOHN KRODEL ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- MITCHELL EARLEY ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- KAREN ROSS ( GERIATRIC MEDICINE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- THARA DAMODARAN ( INFECTIOUS DISEASE - NORTH PLATTE NEBRASKA HOSPITAL CORPORATION )
- PAUL PLUSQUELLEC ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- DAVID JOHNSON ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- KRISTIN LEWIS ( PEDIATRIC MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- MARION STUDEBAKER ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- KYLE JUDKINS ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- MICHELLE ELLENBURG ( NURSE PRACTITIONER - MERCY CLINIC OKLAHOMA COMMUNITIES )
- DARREL STOUT ( FAMILY PRACTICE - MERCY OKLAHOMA AMBULATORY SERVICES LLC )
- SARAH MENZ ( NURSE PRACTITIONER - THE PHYSICIANS GROUP, LLC )
- MICHAEL KEEFER ( MEDICAL ONCOLOGY - MERCY CLINIC OKLAHOMA COMMUNITIES )
- GRACE RUIDERA ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- HENRY LE ( INTERNAL MEDICINE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- ERIKA BREEDLOVE ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- VISAL POK ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JANKI AMIN ( INTERNAL MEDICINE - MERCY HOSPITAL TISHOMINGO INC )
- WILLIAM STEWART ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY HOLDINGS INC )
- STEPHEN BARR ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JENNIFER SMITH ( NURSE PRACTITIONER - MERCY CLINIC OKLAHOMA COMMUNITIES )
- KATRINA BATES ( NURSE PRACTITIONER - MERCY HOSPITAL OKLAHOMA CITY, INC )
- JOSEPH JAMISON ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- ISAAC KARIKARI ( NEUROSURGERY - MERCY HOSPITAL OKLAHOMA CITY, INC )
- ERICA DEARMAN ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- TEDDY WEBB ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- SCOTT MELSON ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- STEVEN SACKET ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- MAURICE CORMAN ( FAMILY PRACTICE - THE PHYSICIANS GROUP, LLC )
- MISTY HSIEH ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- ERIN ALLEN ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- DAVID PARKER ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY HOLDINGS INC )
- ADAM KROUSE ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- CADE PARKE ( INFECTIOUS DISEASE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- AMIT SAHA ( COLORECTAL SURGERY (PROCTOLOGY) )
- RICK TRACZYK ( PODIATRY )
- KENT FRENCH ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JORDAN MORTON ( HEMATOLOGY/ONCOLOGY - MERCY CLINIC OKLAHOMA COMMUNITIES )
- WILLIAM BONDURANT ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- CHRISTINA HELMS ( PHYSICIAN ASSISTANT - MERCY CLINIC OKLAHOMA COMMUNITIES )
- DARIN STOCKTON ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JEANIE KLABZUBA ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- GEOFFREY HOOVER ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- SHELLEY CRAGG ( PHYSICIAN ASSISTANT - MERCY HOSPITAL KINGFISHER, INC )
- DUSTAN BUCKLEY ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- DAVID WILSON ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JONATHAN WILKS ( INTERNAL MEDICINE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- CLINTON STRONG ( FAMILY PRACTICE )
- KORI LEWIS ( FAMILY PRACTICE - GREAT PLAINS MEDICAL FOUNDATION )
- LYDIA BALLARD ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- CARLA KURKJIAN ( HEMATOLOGY/ONCOLOGY - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JENNIFER YEAMAN ( NURSE PRACTITIONER - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JERIMIAH JOHNSON ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JEFFREY LAWRENCE ( FAMILY PRACTICE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- ALBERT BISSON ( PHYSICAL MEDICINE AND REHABILITATION - NEUROSCIENCE SPECIALISTS PC )
- KIMBERLY BOUVETTE ( PHYSICAL MEDICINE AND REHABILITATION - NEUROSCIENCE SPECIALISTS PC )
- JOHN BUNDY ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- THADDEUS CARNINE ( ORTHOPEDIC SURGERY - MERCY HOSPITAL OKLAHOMA CITY, INC )
- BARBARA MOORE ( NURSE PRACTITIONER - MERCY CLINIC OKLAHOMA COMMUNITIES )
- ALENA COSTULAS ( PHYSICIAN ASSISTANT - MERCY HOSPITAL OKLAHOMA CITY, INC )
- STEPHEN HOPKINS ( FAMILY PRACTICE - MERCY OKLAHOMA AMBULATORY SERVICES LLC )
- MATTHEW AUSTIN ( INTERNAL MEDICINE - MERCY CLINIC OKLAHOMA COMMUNITIES )
- CHERIAN KARUNAPUZHA ( NEUROLOGY - MERCY HOSPITAL OKLAHOMA CITY, INC )
- KANDICE BURK ( NURSE PRACTITIONER - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JESS ARMOR ( HEMATOLOGY/ONCOLOGY - MERCY HOSPITAL OKLAHOMA CITY, INC )
- JEFFREY SABINE ( FAMILY PRACTICE - MERCY HOSPITAL OKLAHOMA CITY, INC )
- HOLLY PARKER ( PHYSICIAN ASSISTANT - MERCY CLINIC OKLAHOMA COMMUNITIES )
- JONATHAN CAPELLE ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY HOLDINGS INC )
- FAUSTINO KAZENSKE ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY HOLDINGS INC )
- KATHRYN CUNNINGHAM ( UROLOGY - MERCY CLINIC OKLAHOMA COMMUNITIES )