CONWAY REGIONAL HOMECARE SVCS: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 91%
2843 PRINCE STREET CONWAY, AR 72034
501-329-9377
Data date: Jan 17, 2024
The Most Important Data about CONWAY REGIONAL HOMECARE SVCS
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CONWAY REGIONAL HOMECARE SVCS is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 89% of its customers. This is HIGHER than the national average. The percentage of patients who gave CONWAY REGIONAL HOMECARE SVCS a rating of 9 or 10 was 91%. This is HIGHER than the national average. The agency has been participating in Medicare since 03/06/1984. The agency costs MORE than the average agency nationally. The agency serves 41 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CONWAY REGIONAL HOMECARE SVCS, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CONWAY REGIONAL HOMECARE SVCS
Data as of Jan 17, 2024
Address:
2843 PRINCE STREET
CONWAY, AR 72034
Medicare Provider Number: 47083
Participating in Medicare Since: March 06, 1984
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 114%
DTC Performance for CONWAY REGIONAL HOMECARE SVCS
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CONWAY REGIONAL HOMECARE SVCS.
Home Health Care Services
CONWAY REGIONAL HOMECARE SVCS offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for CONWAY REGIONAL HOMECARE SVCS
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 4: |
| HHCAHPS Survey Summary Star Rating | 5: |
| Star Rating For Health Team Gave Care In A Professional Way | 5: |
| Star Rating For Health Team Communicated Well With Them | 5: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 5: |
| Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CONWAY REGIONAL HOMECARE SVCS
CONWAY REGIONAL HOMECARE SVCS provides home health care services in these zip codes.
72007 72013 72016 72023 72027 72030 72031 72032 72034 72039 72045 72047 72058 72061 72063 72070 72076 72080 72106 72107 72110 72111 72113 72118 72120 72125 72126 72127 72131 72136 72137 72156 72157 72173 72181 72204 72543 72650 72801 72802 72834
Performance Measures for CONWAY REGIONAL HOMECARE SVCS
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.5% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 81.6% |
| How Often Patients Got Better At Walking Or Moving Around | 89.5% |
| How Often Patients Got Better At Getting In And Out Of Bed | 87.8% |
| How Often Patients Got Better At Bathing | 89.9% |
| How Often Patients' Breathing Improved | 91.3% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 89.5% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 13.6% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.5% |
Patient Survey Responses for CONWAY REGIONAL HOMECARE SVCS
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CONWAY REGIONAL HOMECARE SVCS to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 94% (Nat: 88%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 92% (Nat: 86%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 91% (Nat: 82%) Higher |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 91% (Nat: 85%) Higher |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 89% (Nat: 78%) Higher |
Medical Professionals Associated with CONWAY REGIONAL HOMECARE SVCS
These are the doctors who are affiliated with CONWAY REGIONAL HOMECARE SVCS.
- BRYAN HEAD ( ORTHOPEDIC SURGERY - CONWAY REGIONAL MEDICAL CENTER INC )
- BRANDON THUROW ( FAMILY PRACTICE - THRONEBERRY FAMILY CLINIC, P.A. )
- JOE CUMMINS ( FAMILY PRACTICE - BOWLIN-CUMMINS PA )
- BILL LAWRENCE ( GENERAL PRACTICE )
- RANDAL BOWLIN ( FAMILY PRACTICE - BOWLIN-CUMMINS PA )
- MEGHAN MALLETT ( NURSE PRACTITIONER - CONWAY REGIONAL MEDICAL CENTER INC )
- JAMES THRONEBERRY ( FAMILY PRACTICE - THRONEBERRY FAMILY CLINIC, P.A. )
- THAD HARDIN ( FAMILY PRACTICE - BOWLIN-CUMMINS PA )
- LILY GUASTELLA ( FAMILY PRACTICE - ESS OF MCGEHEE LLC )
- JARROD JERRY ( NURSE PRACTITIONER - CONWAY REGIONAL MEDICAL CENTER INC )
- BRITTANY MAULDIN ( NURSE PRACTITIONER - HEALOGICS SPECIALTY PHYSICIANS OF ARKANSAS, PLLC )
- KRISTY ROBERTS ( FAMILY PRACTICE - CONWAY REGIONAL MEDICAL CENTER INC )
- WILLIAM FREEMAN ( FAMILY PRACTICE - WILLIAM H. FREEMAN, M.D., P.A. )
- BILLY MCBAY ( GENERAL PRACTICE - NOYDEEN SISTERS MEDICAL GROUP AND CLINICS INC )
- RHONDA DIXON ( NURSE PRACTITIONER - CONWAY REGIONAL MEDICAL CENTER INC )
- DAVID NAYLOR ( FAMILY PRACTICE - BOWLIN-CUMMINS PA )
- MICHAEL HILMAN ( FAMILY PRACTICE )
- JOHN SMITH ( FAMILY PRACTICE - HOUSLEY PHYSICAL THERAPY SERVICES INC. )
- LANDER SMITH ( FAMILY PRACTICE - BOWLIN-CUMMINS PA )
- JOHN DICKSON ( FAMILY PRACTICE - BOWLIN-CUMMINS PA )
- BLAIR GREENWOOD ( INTERNAL MEDICINE - CONWAY REGIONAL MEDICAL CENTER INC )
- JAMES TILLEY ( FAMILY PRACTICE )
- ERIC WOODARD ( INTERNAL MEDICINE )
- JONATHAN GHORMLEY ( ORTHOPEDIC SURGERY - HOUSLEY PHYSICAL THERAPY SERVICES INC. )
