CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 89%
622 RUSH STREET COUSHATTA, LA 71019
318-932-4442
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 86% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 11/23/1993. The agency costs MORE than the average agency nationally. The agency serves 73 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
622 RUSH STREET
COUSHATTA, LA 71019
Medicare Provider Number: 197334
Participating in Medicare Since: November 23, 1993
Ownership Type: PROPRIETARY
Cost compared to national average: 104%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 5: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
71002 71003 71006 71007 71009 71016 71019 71023 71027 71028 71030 71031 71032 71033 71034 71037 71039 71045 71046 71047 71049 71051 71052 71055 71060 71063 71065 71066 71067 71068 71070 71073 71078 71101 71103 71104 71105 71106 71107 71108 71109 71110 71111 71112 71115 71118 71119 71129 71404 71406 71410 71411 71414 71416 71419 71422 71426 71429 71434 71439 71449 71450 71452 71454 71456 71457 71458 71462 71468 71469 71471 71483 71486
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 95.9% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 72.6% |
How Often Patients Got Better At Walking Or Moving Around | 90.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 91.1% |
How Often Patients Got Better At Bathing | 92.7% |
How Often Patients' Breathing Improved | 94.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 89.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.4% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 93% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 91% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 86% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 86% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- ALLISON TURNER ( NURSE PRACTITIONER - HOMEDICA OF LOUISIANA, LLC )
- MELISSA VINES ( NURSE PRACTITIONER - TOLEDO HEALTH, LLC )
- ROBERT HERNANDEZ ( INTERNAL MEDICINE - CURANA HEALTH OF LOUISIANA LLC )
- ERIN CLEMENTS ( INTERNAL MEDICINE - SOUTH SHREVEPORT INTERNAL MEDICINE )
- PHILIP UTTER ( NEUROSURGERY - SPINE INSTITUTE OF LOUISIANA LLC )
- LESLIE SEWELL ( INTERNAL MEDICINE - WK RED RIVER INTERNAL MEDICINE )
- WILLIAM MARANTO ( FAMILY PRACTICE - HOSPITALIST MEDICINE PHYSICIANS OF TEXAS PLLC )
- STEVEN KITCHINGS ( FAMILY PRACTICE - WK BOSSIER HYPERBARIC AND WOUND CARE CENTER )
- JODIE KEZERLE ( NURSE PRACTITIONER - ALLEGIANCE HOSPITAL OF MANY,LLC )
- HUAN LE ( INTERNAL MEDICINE - PHYSICAL THERAPY SERVICES OF WEST LOUISIANA INC )
- DANIELLE RALEY ( FAMILY PRACTICE - WKB FAMILY MEDICINE ASSOCIATES )
- VIKRAM CHATRATH ( ORTHOPEDIC SURGERY - WK BOSSIER ORTHOPEDIC AND SPORTS )
- KATHLEEN KAUTZ ( INTERNAL MEDICINE - KATHLEEN E KAUTZ M D MEDICAL CORPORATION )
- DANIEL PIOTTER ( FAMILY PRACTICE - MINDEN PHYSICIAN PRACTICES LLC )
- OTIS BARNUM ( INTERNAL MEDICINE - BARNUM INTERNAL MEDICINE )
- JOSHUA CASON ( FAMILY PRACTICE - CHRISTUS HEALTH CENTRAL LOUISIANA )
- TED WARREN ( FAMILY PRACTICE - WK URGENT CARE CENTER-PIERREMONT )
- JOSEPH TYNES ( INTERNAL MEDICINE - LSU HEALTH SCIENCES CENTER SHREVEPORT FACULTY GROUP PRACTICE )
- ROOPASHREE MURALIDHAR ( INTERNAL MEDICINE - SOUTH SHREVEPORT INTERNAL MEDICINE )
- CHRISTOPHER INGRAM ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- KATHLEEN MAJORS ( ANESTHESIOLOGY - MUSCULOSKELETAL INSTITUTE OF LOUISIANA LLC )
- LARRY SASAKI ( GENERAL SURGERY )
- ROBERT EASTWOOD ( PHYSICIAN ASSISTANT - WK INTERNAL MEDICINE SPECIALISTS )
- HENRIQUE HILARIO ( PODIATRY - WK ORTHOPEDIC CLINIC )
- WILLIAM LUSTER ( FAMILY PRACTICE )
- SALLY BALL ( INTERNAL MEDICINE - WK MOLLER CASSIERE CLINIC )
- MILAN MODY ( ORTHOPEDIC SURGERY - WK ORTHOPEDIC CLINIC )
- JOHN MAYS ( ORTHOPEDIC SURGERY - WK BOSSIER ORTHOPEDIC AND SPORTS )
- JESSICA SMITH ( NURSE PRACTITIONER - HIGHLAND CLINIC, A PROF MED CORP )
- WYCHE COLEMAN ( GENERAL PRACTICE )
- GAVIN CHICO ( INTERNAL MEDICINE - CHRISTUS HEALTH CENTRAL LOUISIANA )
- RAJENDRA GANDHI ( INTERNAL MEDICINE - WK ELITE INTERNAL MEDICINE )
- CLAUDIA MAYEUX ( INTERNAL MEDICINE )
- AHMED SALEM ( INTERNAL MEDICINE - WK INTERNAL MEDICINE SPECIALISTS )
- KENNEDY LIM ( INTERNAL MEDICINE - WK BOSSIER INTERNAL MEDICINE )
- ANIL MATTA ( FAMILY PRACTICE - NATCHITOCHES PARISH HOSPITAL SERVICE DISTRICT )
- JONATHAN GRAY ( INTERNAL MEDICINE - WK BOSSIER INTERNAL MEDICINE )
- DON BELL ( FAMILY PRACTICE - D GREGORY BELL MD AND WILLIS-KNIGHTON MEDICAL CENTER )
- LORI RODRIGUEZ ( INTERNAL MEDICINE - NATCHITOCHES PARISH HOSPITAL SERVICE DISTRICT )
- TERA COOKE ( NURSE PRACTITIONER - CURANA HEALTH OF LOUISIANA LLC )
- JAMES HALL ( NURSE PRACTITIONER - WK INTERNAL MEDICINE SPECIALISTS )
- DONNA WYATT ( FAMILY PRACTICE - CHRISTUS TRINITY CLINIC )
- MARY LONG ( INTERNAL MEDICINE )
- SUSAN KEMP ( INTERNAL MEDICINE - CHRISTUS TRINITY CLINIC )
- VENERANDO DEL MUNDO ( INTERNAL MEDICINE - WK INTERNAL MEDICINE SPECIALISTS )