PHOENIX HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 83%
3450 N ROCK RD, BLDG 200, STE 213 WICHITA, KS 67226
316-688-5511
Data date: Jan 17, 2024
The Most Important Data about PHOENIX HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PHOENIX HOME CARE is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave PHOENIX HOME CARE a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 05/24/1996. The agency costs LESS than the average agency nationally. The agency serves 98 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PHOENIX HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PHOENIX HOME CARE
Data as of Jan 17, 2024
Address:
3450 N ROCK RD, BLDG 200, STE 213
WICHITA, KS 67226
Medicare Provider Number: 178012
Participating in Medicare Since: May 24, 1996
Ownership Type: PROPRIETARY
Cost compared to national average: 98%
DTC Performance for PHOENIX HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for PHOENIX HOME CARE.
Home Health Care Services
PHOENIX HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PHOENIX HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by PHOENIX HOME CARE
PHOENIX HOME CARE provides home health care services in these zip codes.
66701 66866 67001 67002 67003 67004 67005 67010 67012 67013 67016 67017 67020 67025 67026 67030 67031 67037 67039 67041 67042 67050 67051 67052 67053 67056 67057 67058 67060 67062 67063 67067 67068 67074 67101 67103 67106 67107 67108 67110 67111 67114 67117 67119 67120 67123 67132 67133 67135 67140 67142 67144 67146 67147 67149 67151 67152 67154 67156 67202 67203 67204 67205 67206 67207 67208 67209 67210 67211 67212 67213 67214 67215 67216 67217 67218 67219 67220 67223 67226 67227 67228 67230 67235 67260 67443 67460 67501 67502 67505 67514 67522 67543 67546 67561 67570 67665 67737
Performance Measures for PHOENIX HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 78.9% |
How Often Patients Got Better At Walking Or Moving Around | 85.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.6% |
How Often Patients Got Better At Bathing | 92.4% |
How Often Patients' Breathing Improved | 90.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 88.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.6% |
Patient Survey Responses for PHOENIX HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHOENIX HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 86% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 83% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 80% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 83% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with PHOENIX HOME CARE
These are the doctors who are affiliated with PHOENIX HOME CARE.
- MARK HILGER ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- CONSTANTINE PANAKOS ( FAMILY PRACTICE - TANGLEWOOD FAMILY MEDICAL CENTER PA )
- MICHAEL LUDLOW ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- JOSHUA TIBBE ( FAMILY PRACTICE - NOVACARE OUTPATIENT REHABILITATION INC )
- TED SNODGRASS ( FAMILY PRACTICE - FAMILY MEDCENTERS PA )
- NICHOLE RIDDEL ( INTERNAL MEDICINE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- JUSTIN GOODEN ( PEDIATRIC MEDICINE - MID-KANSAS WOUND SPECIALIST P A )
- MEGAN HAWKS ( NURSE PRACTITIONER - MEDICAL ON DEMAND LLC )
- JEFFREY SHEPHERD ( ORTHOPEDIC SURGERY - NOVACARE OUTPATIENT REHABILITATION INC )
- DENIS KNIGHT ( FAMILY PRACTICE - NEWTON HEALTHCARE CORPORATION )
- KYLE TIPTON ( INTERNAL MEDICINE - SUSAN B ALLEN MEMORIAL HOSPITAL )
- MICHAEL WILSON ( FAMILY PRACTICE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- KRISTIN HARTER ( NURSE PRACTITIONER - MOBILE MEDICAL, LLC )
- ARTHUR WINDHOLZ ( FAMILY PRACTICE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- JAMES HILD ( FAMILY PRACTICE - NOVACARE OUTPATIENT REHABILITATION INC )
- DARLA RIVERA ( FAMILY PRACTICE - NEWTON HEALTHCARE CORPORATION )
- JACE HYDER ( GENERAL SURGERY - MCPHERSON HOSPITAL, INC. )
- LUKE RECORDS ( FAMILY PRACTICE - KANSAS MEDICAL CENTER LLC )
- STEPHEN LEMONS ( FAMILY PRACTICE - KANSAS MEDICAL CENTER LLC )
- KRISTIN WATTS ( NURSE PRACTITIONER - MOBILE MEDICAL, LLC )
- STACEY WOOD ( NURSE PRACTITIONER - MOBILE MEDICAL, LLC )
- MARTY TURNER ( FAMILY PRACTICE - FAMILY MEDCENTERS PA )
- RICKY FRIESEN ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- TERRI WALTON ( INTERNAL MEDICINE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- HEIDI LARISON ( FAMILY PRACTICE - WICHITA PRIMARY CARE LLC )
- TANA GOERING ( FAMILY PRACTICE - NORTHWEST FAMILY PHYSICIANS, LLC )
- SPENCER DUNCAN ( FAMILY PRACTICE - NEWTON HEALTHCARE CORPORATION )
- MICHAEL SCHEVE ( FAMILY PRACTICE - HOSPITALIST MEDICINE PHYSICIANS OF TEXAS PLLC )
- NORMAN KOEHN ( INTERNAL MEDICINE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- JAMES HESSE ( FAMILY PRACTICE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- DAVID ROBL ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- HANNAH LAI ( INTERNAL MEDICINE - WESLEY PHYSICIANS MEDICAL SPECIALTIES LLC )
- MARY MROZ ( FAMILY PRACTICE )
- TAMMIE NELSON ( INTERNAL MEDICINE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- THOMAS HENDRICKS ( ORTHOPEDIC SURGERY - ADVANCED ORTHOPAEDIC ASSOCIATES, P.A. )
- GERI HART ( FAMILY PRACTICE - HUTCHINSON CLINIC P A INC )
- RICHA SHARMA ( INTERNAL MEDICINE - NOVACARE OUTPATIENT REHABILITATION INC )
- ELIZABETH KROEKER ( INTERNAL MEDICINE - NOVACARE OUTPATIENT REHABILITATION INC )
- SARA PATRY ( INTERNAL MEDICINE - HUTCHINSON CLINIC P A INC )
- COOPER STEWART ( FAMILY PRACTICE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- HENRY KUHNS ( INTERNAL MEDICINE - SUSAN B ALLEN MEMORIAL HOSPITAL )
- TIFFANY WELK ( NURSE PRACTITIONER - MOBILE MEDICAL, LLC )
- PAUL HUSER ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- SHERYL HEMMEN ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- NATHAN PFEIFER ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- MEGAN LEE ( NURSE PRACTITIONER - MEDICAL ON DEMAND LLC )
- LARREASHA ADAMS ( NURSE PRACTITIONER - MOBILE MEDICAL, LLC )
- ANH NGUYEN ( FAMILY PRACTICE - WEST WICHITA FAMILY PHYSICIANS, P.A. )
- EDWARD NOLA ( FAMILY PRACTICE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- RICHARD JOHNSON ( FAMILY PRACTICE - FAMILY PHYSICIANS OF KANSAS LLC )
- ADAM KEESLING ( FAMILY PRACTICE - ASCENSION MEDICAL GROUP VIA CHRISTI, PA )
- TRISTYN PIERCE ( INTERNAL MEDICINE - TYLER PHYSICIANS, P.A. )
- STEPHEN GRINDEL ( FAMILY PRACTICE - PRIMARY CARE ASSOCIATES, LLC )
- COLE GILLENWATER ( FAMILY PRACTICE - PRIMARY CARE ASSOCIATES, LLC )
- BRANDI WIENS ( FAMILY PRACTICE - PRAIRIESTAR HEALTH CENTER, INC )
- RICHARD LIEPINS ( FAMILY PRACTICE - KANSAS POST ACUTE MEDICAL SERVICES 1 PA )
- DONNA SWEET ( INTERNAL MEDICINE - UNIVERSITY OF KANSAS SCHOOL OF MEDICINE WICHITA MEDICAL PRACTICE ASSOC )
- BONNIE CHARLES SMOTHERS ( FAMILY PRACTICE - HILLSIDE MEDICAL OFFICE LLC )